Lately in work, all has been well, which is lucky, as I've spent much of my time outside of work either sorting the house out, being up the hospital with my mother or breaking up with my boyfriend of almost two years. Understandably I've not been in the best mood for bullshit. Unfortunately, the last time I went into work I had many idiots who seem almost determined to piss me off.
Giggly Lads
If you turn up somewhere at 9.30 and come up and ask me what time we close at and I tell you 10pm, do NOT spend 10 minutes outside farting around with our takeaway menu before eventually revealing yourself to be a party of 6, which doesn't seem much, until you consider we'd done almost £1400 between two of us that night and are so close to clocking out and going home to our snuggly beds. Both of us are just about to chill out and close, when the giggle troupe finally come in. They are undeterminably rude to me, so much that I give them the look of 'If you don't order soon without collapsing into giggles I'm going to go for the throat of one, or all of you'. They were still rude, so I decided to do the same back. I barely said a word to them, but honestly, I don't put up with the dirt speak. They worked up a bill of over £90 and stayed over half an hour past the closing time of the restaurant and left no tip at all, the cunts.
Nice, but WTF?
A little earlier we'd had a group of 5 in, who were very nice, but also stayed past closing time, working up a hefty bill. They too, left no tip whatsoever, despite obviously putting us out as everything was mostly sorted while they were eating. Even though they were nice, it was still not much compensation to be still paid the hourly rate when I really went all out for them, even half an hour after closing time and an hour and a half past my closing time.
A Sighting
I didn't serve them, but on the same night, a table of 15....yes.. 15 came in, demanding to all be sat together, with no prior booking. Of course, we're not allowed to refuse any service. They left the server a grand total of 3p on a £70+ bill.
I NEED COFFEE
A different night and a different attitude. I had a customer who reckoned the whole new menu was, for lack of a better word, shit. In response I encouraged her to check us out again in a bit when the kitchen is more adjusted to the new recipes and see if its any better through practice. This was alongside the fact that during a massive heatwave, she had a full tantrum about not being able to have a coffee because our machine is broken. She ranted at me for a full ten minutes on a busy shift that coffee is an essential lunch time drink and it should be available at all times. I see the people she's with are rolling their eyes and trying to pull her away. She then shouts that we should have a kettle and she used to run a restaurant and it wouldn't have been tolerated. She then changes into this really condescending tone and tells me, 'But you can't control anything, so I'm not shouting at you'....despite shouting at me in plain view of customers for at least ten minutes.
I wonder if she 'used' to run a restaurant because everyone left due to her being a bitch.
And now, I return to breathing and stopping feeding this stress ulcer I seem to be building.
Giggly Lads
If you turn up somewhere at 9.30 and come up and ask me what time we close at and I tell you 10pm, do NOT spend 10 minutes outside farting around with our takeaway menu before eventually revealing yourself to be a party of 6, which doesn't seem much, until you consider we'd done almost £1400 between two of us that night and are so close to clocking out and going home to our snuggly beds. Both of us are just about to chill out and close, when the giggle troupe finally come in. They are undeterminably rude to me, so much that I give them the look of 'If you don't order soon without collapsing into giggles I'm going to go for the throat of one, or all of you'. They were still rude, so I decided to do the same back. I barely said a word to them, but honestly, I don't put up with the dirt speak. They worked up a bill of over £90 and stayed over half an hour past the closing time of the restaurant and left no tip at all, the cunts.
Nice, but WTF?
A little earlier we'd had a group of 5 in, who were very nice, but also stayed past closing time, working up a hefty bill. They too, left no tip whatsoever, despite obviously putting us out as everything was mostly sorted while they were eating. Even though they were nice, it was still not much compensation to be still paid the hourly rate when I really went all out for them, even half an hour after closing time and an hour and a half past my closing time.
A Sighting
I didn't serve them, but on the same night, a table of 15....yes.. 15 came in, demanding to all be sat together, with no prior booking. Of course, we're not allowed to refuse any service. They left the server a grand total of 3p on a £70+ bill.
I NEED COFFEE
A different night and a different attitude. I had a customer who reckoned the whole new menu was, for lack of a better word, shit. In response I encouraged her to check us out again in a bit when the kitchen is more adjusted to the new recipes and see if its any better through practice. This was alongside the fact that during a massive heatwave, she had a full tantrum about not being able to have a coffee because our machine is broken. She ranted at me for a full ten minutes on a busy shift that coffee is an essential lunch time drink and it should be available at all times. I see the people she's with are rolling their eyes and trying to pull her away. She then shouts that we should have a kettle and she used to run a restaurant and it wouldn't have been tolerated. She then changes into this really condescending tone and tells me, 'But you can't control anything, so I'm not shouting at you'....despite shouting at me in plain view of customers for at least ten minutes.
I wonder if she 'used' to run a restaurant because everyone left due to her being a bitch.
And now, I return to breathing and stopping feeding this stress ulcer I seem to be building.
Comment