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Catch 22, or how waitresses are plugged in every way

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  • Catch 22, or how waitresses are plugged in every way

    Lately in work, all has been well, which is lucky, as I've spent much of my time outside of work either sorting the house out, being up the hospital with my mother or breaking up with my boyfriend of almost two years. Understandably I've not been in the best mood for bullshit. Unfortunately, the last time I went into work I had many idiots who seem almost determined to piss me off.

    Giggly Lads

    If you turn up somewhere at 9.30 and come up and ask me what time we close at and I tell you 10pm, do NOT spend 10 minutes outside farting around with our takeaway menu before eventually revealing yourself to be a party of 6, which doesn't seem much, until you consider we'd done almost £1400 between two of us that night and are so close to clocking out and going home to our snuggly beds. Both of us are just about to chill out and close, when the giggle troupe finally come in. They are undeterminably rude to me, so much that I give them the look of 'If you don't order soon without collapsing into giggles I'm going to go for the throat of one, or all of you'. They were still rude, so I decided to do the same back. I barely said a word to them, but honestly, I don't put up with the dirt speak. They worked up a bill of over £90 and stayed over half an hour past the closing time of the restaurant and left no tip at all, the cunts.

    Nice, but WTF?

    A little earlier we'd had a group of 5 in, who were very nice, but also stayed past closing time, working up a hefty bill. They too, left no tip whatsoever, despite obviously putting us out as everything was mostly sorted while they were eating. Even though they were nice, it was still not much compensation to be still paid the hourly rate when I really went all out for them, even half an hour after closing time and an hour and a half past my closing time.

    A Sighting

    I didn't serve them, but on the same night, a table of 15....yes.. 15 came in, demanding to all be sat together, with no prior booking. Of course, we're not allowed to refuse any service. They left the server a grand total of 3p on a £70+ bill.

    I NEED COFFEE

    A different night and a different attitude. I had a customer who reckoned the whole new menu was, for lack of a better word, shit. In response I encouraged her to check us out again in a bit when the kitchen is more adjusted to the new recipes and see if its any better through practice. This was alongside the fact that during a massive heatwave, she had a full tantrum about not being able to have a coffee because our machine is broken. She ranted at me for a full ten minutes on a busy shift that coffee is an essential lunch time drink and it should be available at all times. I see the people she's with are rolling their eyes and trying to pull her away. She then shouts that we should have a kettle and she used to run a restaurant and it wouldn't have been tolerated. She then changes into this really condescending tone and tells me, 'But you can't control anything, so I'm not shouting at you'....despite shouting at me in plain view of customers for at least ten minutes.

    I wonder if she 'used' to run a restaurant because everyone left due to her being a bitch.

    And now, I return to breathing and stopping feeding this stress ulcer I seem to be building.

  • #2
    so you can't ever turn away anyone even though its SO close to closing time? Quite unfair especially since you weren't tipped. *offers baked goodness*

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    • #3
      It's not so much that that bothers me, rather more of the whole not booking scenario. I reckon we should be able to refuse parties of seven if without a booking. We have tables that seat a maximum of 6 people, so anything over that requires some additional effort, before they even arrive.

      And nope, if a table came in that would fill the whole place we'd probably still be expected to take it. Sometimes corporate makes me sick.

      Comment


      • #4
        I wish there were a law passed that if one cannot afford to tip the people serving you then one shouldn't bother going. lesson one, NEVER screw with the people who serve your food.

        Comment


        • #5
          Correct me if I'm wrong, but the OP is in the UK, where tipping is not 'mandatory'.

          Of course, if you're going to make people stay past closing time, a tip would be polite if nothing else, but tips don't make up the proportion of a server's wage in the UK that it does in the US.

          Comment


          • #6
            Quoth draco664 View Post
            Correct me if I'm wrong, but the OP is in the UK, where tipping is not 'mandatory'.

            Of course, if you're going to make people stay past closing time, a tip would be polite if nothing else, but tips don't make up the proportion of a server's wage in the UK that it does in the US.
            How it is in the UK, should be how it is in the US.
            Under The Moon Paranormal Research
            San Joaquin Valley Paranormal Research

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            • #7
              Quoth PizzaDrone View Post
              ...I give them the look of 'If you don't order soon without collapsing into giggles I'm going to go for the throat of one, or all of you'. They were still rude, so I decided to do the same back.
              It would have been nice if they tipped, yeah, and being stuck at work past closing sucks, but did you really expect a tip when you admit to being rude? I wouldn't have tipped a waiter who was glaring at me and being rude all night either.
              EVERYTHING YOU SAY IS CANCER AND MADNESS. (Gravekeeper)
              ~-~
              Also, I have been told that I am sarcastic. I don’t know where anyone would get such an impression.(Gravekeeper again)

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              • #8
                Back when I was a cook at a sports bar, we had one business make a reservation for thier office christmas party. 24 people, and we made arrangements to open 3 hours early that day so they'd have the place to themselves, unless the party ran long. They were fine with that.

                The party did run long. In fact, they were there until close. 24 people, 13 hours, over 1200 chicken wings in addition to 2 full meals each, and gallons of booze. Final bill was something like $2600.00

                On which they left a combined tip of $4.61, all in dimes, nickles, and pennies.
                Aliterate : A person who is capable of reading but unwilling to do so.

                "A man who does not read has no advantage over a man who cannot" - Mark Twain

                Comment


                • #9
                  Quoth draco664 View Post
                  Of course, if you're going to make people stay past closing time, a tip would be polite if nothing else, but tips don't make up the proportion of a server's wage in the UK that it does in the US.
                  What I've found, especially as tipping isn't always the done thing here in the UK, is that I pick one restaurant for going out, tip my server like I would do if I was still back home in the US, and enjoy being recognized and treated very well every time I go in.
                  If brains were gunpowder some would not have enough to blow their nose off!! ~RobertM

                  Getting married for the cake is like getting arrested for the free photo. ~ EvilEmpryss

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                  • #10
                    Quoth PizzaDrone View Post
                    'But you can't control anything, so I'm not shouting at you'....despite shouting at me in plain view of customers for at least ten minutes.
                    Idiots do that about petrol prices too.

                    Comment


                    • #11
                      Quoth powerboy View Post
                      How it is in the UK, should be how it is in the US.
                      This. It's Fratching material.

                      Rapscallion

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                      • #12
                        Quoth LexiaFira View Post
                        so you can't ever turn away anyone even though its SO close to closing time? Quite unfair especially since you weren't tipped. *offers baked goodness*
                        That's what the closing time's for. I mean, you *could* start turning away customers at 9:30, but then you'd start to view and treat 9:30 as closing, and you'd start getting just as ticked when people showed up at 9:25 as when they used to show up at 9:55. It's just the nature of the beast, I guess, and as a fellow waiter, I just grin and bear it.

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                        • #13
                          Quoth infinitemonkies View Post
                          Back when I was a cook at a sports bar, we had one business make a reservation for thier office christmas party. 24 people, and we made arrangements to open 3 hours early that day so they'd have the place to themselves, unless the party ran long. They were fine with that.

                          The party did run long. In fact, they were there until close. 24 people, 13 hours, over 1200 chicken wings in addition to 2 full meals each, and gallons of booze. Final bill was something like $2600.00

                          On which they left a combined tip of $4.61, all in dimes, nickles, and pennies.
                          thats ridiculous!! 13 hours!! 13 hours fo serving a table....13 hours of staffing...and they leave a tip of $4.61.....i'd tell them where to shove their $4.61....if the company had enough to budget a large gathering like that, they definately could have budgetted a tip into the bill aswell......what losers
                          Sorry, my love cannot be bought. And if it could, you obviously don't have enough in your account to do so.

                          ~Do not pass go, Do not collect $200. You lose, my friend, you lose~

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                          • #14
                            Quoth infinitemonkies View Post
                            Final bill was something like $2600.00. On which they left a combined tip of $4.61, all in dimes, nickles, and pennies.
                            Many US restaurants include an 18% gratuity in the bill for parties of 8 or more. Too bad your restaurant didn't do that.
                            "I don't have to be petty. The Universe does that for me."

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                            • #15
                              Quoth infinitemonkies View Post
                              Back when I was a cook at a sports bar, we had one business make a reservation for thier office christmas party. 24 people, and we made arrangements to open 3 hours early that day so they'd have the place to themselves, unless the party ran long. They were fine with that.

                              The party did run long. In fact, they were there until close. 24 people, 13 hours, over 1200 chicken wings in addition to 2 full meals each, and gallons of booze. Final bill was something like $2600.00

                              On which they left a combined tip of $4.61, all in dimes, nickles, and pennies.
                              If I were in charge of that establishment, I'd have blacklisted that business from ever having a party there again.
                              Knowledge is power. Power corrupts. Study hard. Be evil.

                              "I never said I wasn't a horrible person."--Me, almost daily

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