I have happily been devouring posts/threads here for a month or so now, and though I would contribute what little information/experience I have with sucky customers, and work in general.
So there I was, eagerly awaiting visitors to the lovely seaside city in Southern California in which I live/work to be as helpful as possible. This generally means either: telling them which bus to take to get to Hollywood; or letting them know that there is in fact NOTHING to do in Malibu. Aside from seeing the pretty beach. But I digress...
This is what happened: A nice fellow comes up, asks for information about the pier, the hours, all that jazz. I answer, politely, and we engage in small talk about how lovely the weather is. I think that's that, as he walks away.
Five minutes later...
Slightly paraphrased conversation:
(M: Me, J: Jerk)
M: Hi! Can I help with anything else?
J: Yeah...are you gay, by any chance?
M: ...yes...
J: I thought so. I know some gay people. They're horrible. All gay people should be wiped from the face of the earth.
M: O.o
Now, it is entirely possible that I heard him misspeak. But I don't think so. That is what I gathered from the conversation...I guess I have a question, since this sort of conversation (gay bashing? harrassment? Douchery?) has happened before, and most likely will happen again: what would be the best course of action to take in an instance such as this?
So there I was, eagerly awaiting visitors to the lovely seaside city in Southern California in which I live/work to be as helpful as possible. This generally means either: telling them which bus to take to get to Hollywood; or letting them know that there is in fact NOTHING to do in Malibu. Aside from seeing the pretty beach. But I digress...
This is what happened: A nice fellow comes up, asks for information about the pier, the hours, all that jazz. I answer, politely, and we engage in small talk about how lovely the weather is. I think that's that, as he walks away.
Five minutes later...
Slightly paraphrased conversation:
(M: Me, J: Jerk)
M: Hi! Can I help with anything else?
J: Yeah...are you gay, by any chance?
M: ...yes...
J: I thought so. I know some gay people. They're horrible. All gay people should be wiped from the face of the earth.
M: O.o
Now, it is entirely possible that I heard him misspeak. But I don't think so. That is what I gathered from the conversation...I guess I have a question, since this sort of conversation (gay bashing? harrassment? Douchery?) has happened before, and most likely will happen again: what would be the best course of action to take in an instance such as this?
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