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Ok. First off, I work as a cashier in a grocery store. This past week, we were having a promotion. Five twelve packs of coke for $10, assuming you bought 5 packs and $25 worth of other stuff.
For this story, the cast of characters is as follows:
Me: Well, me
SC: Sucky Customer
My Brain: My thoughts not spoken during this transaction
So, this lady comes through my line with about 10 cases of Coke and definitely less than $25 worth of other stuff. I immediately decided to be helpful.
Me: Ma'am, I just wanted to inform you that those cokes will ring up at $2.99.
SC: No, they won't.
Me: Actually, you have to buy $25 worth of stuff for it to $2.
SC: There's a sign back there, and it says I don't.
Me: Well, there is something inside the ad. Let's look at it. (I grab a copy of the ad)
SC: That's the same sign by the sodas.
Me: Ah, yes, so you have to make a $25 purchase.
SC: Yes, and that includes the sodas.
My brain: Are you related to the SC who was convinced that buy 2, get 1 free meant you only had to buy two total?
Me (foolishly trying to reason with her): Actually, it doesn't. The $25 of stuff you have to buy is separate from other stuff.
My Brain: After all, if a jewelry store has a "cheap necklace with purchase of diamond engagement ring", then the ring and the necklace are different. Same thing if a grocery store has a "cheap coke with a $25 purchase order.")
SC: Well, I read it that way.
Me: Well, I suppose it can be read that way.
My Brain: But you're the only one who did.
Me: However, I can't give it to you at the $2 price. The computer won't let me.
My Brain: And, more to the point, I won't do it.
SC: Well, I guess I'll go get some other stuff. <SC leaves and comes back with more stuff. I scan it>
Me: Which of the sodas do you want?
SC: All of them!
Me: I'm sorry, ma'am. The limit for the $2 each price is 5.
The SC chose the sodas she wanted, paid, and left. And I, of course, was left with 5 cases of Coke on the back of my register.
For this story, the cast of characters is as follows:
Me: Well, me
SC: Sucky Customer
My Brain: My thoughts not spoken during this transaction
So, this lady comes through my line with about 10 cases of Coke and definitely less than $25 worth of other stuff. I immediately decided to be helpful.
Me: Ma'am, I just wanted to inform you that those cokes will ring up at $2.99.
SC: No, they won't.
Me: Actually, you have to buy $25 worth of stuff for it to $2.
SC: There's a sign back there, and it says I don't.
Me: Well, there is something inside the ad. Let's look at it. (I grab a copy of the ad)
SC: That's the same sign by the sodas.
Me: Ah, yes, so you have to make a $25 purchase.
SC: Yes, and that includes the sodas.
My brain: Are you related to the SC who was convinced that buy 2, get 1 free meant you only had to buy two total?
Me (foolishly trying to reason with her): Actually, it doesn't. The $25 of stuff you have to buy is separate from other stuff.
My Brain: After all, if a jewelry store has a "cheap necklace with purchase of diamond engagement ring", then the ring and the necklace are different. Same thing if a grocery store has a "cheap coke with a $25 purchase order.")
SC: Well, I read it that way.
Me: Well, I suppose it can be read that way.
My Brain: But you're the only one who did.
Me: However, I can't give it to you at the $2 price. The computer won't let me.
My Brain: And, more to the point, I won't do it.
SC: Well, I guess I'll go get some other stuff. <SC leaves and comes back with more stuff. I scan it>
Me: Which of the sodas do you want?
SC: All of them!
Me: I'm sorry, ma'am. The limit for the $2 each price is 5.
The SC chose the sodas she wanted, paid, and left. And I, of course, was left with 5 cases of Coke on the back of my register.
But I thought the customer was ALWAYS right?!!!!!! And the sad thing is, it's just soda. You can live without it.
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