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These are from last week. Forgot I'd put notes about them in my cell phone...
I was on the Express register this particular day.
Receipt Checker
Lots of people like to go over their receipt to be sure they weren't overcharged or whatever. I understand that, especially if there were any voided items on the receipt. You, sir, however, got me at my best. No errors. No voided items. Never once did you intimate that there was a wrong charge or something on your order.
And yet you stand there, a mere foot away from my register, and examine every item on your receipt in painstaking detail, and are quite obvious about it, too. The looks you were giving me suggested quite clearly that you thought I had wronged you in some way.
If this is the case, say so. Don't stand there glaring at me. I've been glared at by experts, and you look as if you're desperate for the toilet. (Which, by the way, was only five feet away.)
Lazy Milk Demander
So this woman comes up and puts her things on the belt. I ring her up, and she had a gallon of 2% milk. She says she wants to get a second. So I scan the milk a second time. The order is finished, and she pays for it. Then it happens.
"So is someone going to get my milk?"
Blink. So I tell her, essentially, uh, no, ma'am, if you want milk, you have to go back and get it yourself.
She just looked a bit surprised at this, but EVENTUALLY went back to get it, once it became clear that no one else was going to do it for her.
I understand it's a bit of a trek, since it's at the other end of the store, but seriously, you're not mobility challenged that badly, or you'd have said so.
Lotto Scratchers
Okay, I'll admit, I used to play those little lotto scratchers once upon. Eventually, though, I realized how much money I was spending and how little I was getting back. So I stopped. This is not to say it's not possible to win the big prize. My former CW RK won $10,000 on a lotto scratcher once.
This guy, however... I just weep for how much he's probably spending on a regular basis on these things.
He comes up to the Express register, where our lotto machine is located. On this machine, I can print out people's tickets for those Pick 3, Pick 4, Mega Millions, or Win For Life games, and a few other draw games. I can also scan their tickets for both those, and the scratchers, to see if they've won.
He comes up, gives me a few scratchers. He's won $15 all told. So I process them, give him his money. He leaves.
He comes back a few minutes later with more scratchers. This time he's won $70 all told. I process them again, give him his money. He leaves.
This time, however, I watch him go down to the lotto scratcher dispenser, and witness him dropping all of the money he just won into the machine. And he doesn't come back, which tells me he didn't win anything.
So he dropped $70 into a machine and got $0 back. That's why I don't play lotto scratchers anymore.
I was on the Express register this particular day.
Receipt Checker
Lots of people like to go over their receipt to be sure they weren't overcharged or whatever. I understand that, especially if there were any voided items on the receipt. You, sir, however, got me at my best. No errors. No voided items. Never once did you intimate that there was a wrong charge or something on your order.
And yet you stand there, a mere foot away from my register, and examine every item on your receipt in painstaking detail, and are quite obvious about it, too. The looks you were giving me suggested quite clearly that you thought I had wronged you in some way.
If this is the case, say so. Don't stand there glaring at me. I've been glared at by experts, and you look as if you're desperate for the toilet. (Which, by the way, was only five feet away.)
Lazy Milk Demander
So this woman comes up and puts her things on the belt. I ring her up, and she had a gallon of 2% milk. She says she wants to get a second. So I scan the milk a second time. The order is finished, and she pays for it. Then it happens.
"So is someone going to get my milk?"
Blink. So I tell her, essentially, uh, no, ma'am, if you want milk, you have to go back and get it yourself.
She just looked a bit surprised at this, but EVENTUALLY went back to get it, once it became clear that no one else was going to do it for her.
I understand it's a bit of a trek, since it's at the other end of the store, but seriously, you're not mobility challenged that badly, or you'd have said so.
Lotto Scratchers
Okay, I'll admit, I used to play those little lotto scratchers once upon. Eventually, though, I realized how much money I was spending and how little I was getting back. So I stopped. This is not to say it's not possible to win the big prize. My former CW RK won $10,000 on a lotto scratcher once.
This guy, however... I just weep for how much he's probably spending on a regular basis on these things.
He comes up to the Express register, where our lotto machine is located. On this machine, I can print out people's tickets for those Pick 3, Pick 4, Mega Millions, or Win For Life games, and a few other draw games. I can also scan their tickets for both those, and the scratchers, to see if they've won.
He comes up, gives me a few scratchers. He's won $15 all told. So I process them, give him his money. He leaves.
He comes back a few minutes later with more scratchers. This time he's won $70 all told. I process them again, give him his money. He leaves.
This time, however, I watch him go down to the lotto scratcher dispenser, and witness him dropping all of the money he just won into the machine. And he doesn't come back, which tells me he didn't win anything.
So he dropped $70 into a machine and got $0 back. That's why I don't play lotto scratchers anymore.
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