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Weird.. Half SC/Half kind old lady (longish)
Alright.
So this just happened and pissed me off.
I'm sure we can all agree one thing we all hate is someone implying that you don't know how to do your job right?
well just had this old lady come over for a bunch of xrays cuz she was in a car accident.... TEN DAYS ago. she refused treatment from the EMS at the scene.
so little newsflash. Car accidents hurt... even if nothings broken you can very likely be in pain for a week or more. If you've been getting around fine at home for 10 freaking days odds are you're bruised/pulled muscles maybe, nohting life threatening.
so anyways. nurse brings her over to me (sidenote: as I work almost ALL nightshifts, I know the ER nurses and staff better than some of my own co-workers as I work with them more than I do with people in my own dept. since on nights I am the only one in the xray department unless there needs to be an emergency cat scan or something then someone is called in).
So they wheel this lady over in her stretcher. and the FIRST thing i hear her say to the nurse is "you can't be a nurse, you dont have a proper uniform on AND you're chewing gun" Nurse assures her that yes in fact she is a REAL nurse and not some crazy lady just wheeling patients around. (not sure what a 'proper' uniform is as at any hospital i've been to, employees wear scrubs and, except for in certain areas like in the operating room, can wear any color(s)/patterns they want. Nurse was wearing black pants and a tan/black patterned top. yes they wer e'real scrubs' and she's a 'real' nurse :P).
So this woman takes a good 20 minutes to xray because seh shrieks in pain everytime she TRIES to move. We offer repeatedly to help her she keeps waving us off saying 'no i HAVE to do it myself' (nurse then tells me she has refused anything for pain despite numerous offers but then will not stop complaining she is in pain
).
So FINALLY after much struggle and finally just helping the woman move off the stretcher to the table where I need her (despite her protests) xrays are done, she's back on her stretcher and i'm helping hte nurse wheel her back.
the woman goes 'where are all the old people? you're all so young I want somebody with experiene to be looking after me! I want somebody who knows what they're doing'
I came the closest i've come to losing it at a patient and just said in a very firm/pissed off voice 'were ALL very experienced workers here'
the nurse, despite many eye rollings and comments (quietly) to me that this patient has been in before and does this EVERY TIME. complains about the quality of service, complains about pain (refuses almost all offers of medication/assistance/help... why did you come into a hospital then?).
alright.. Rant ended. sorry everyone just had to get that off my chest. I hate when someone says I don't know what im doing because well.. I do. Sorry I'm not 80 so i could have a level of experience to satisfy you but hey guess what? Young people get to fill jobs once old people retire or die so deal w/it.
well and it pissed me off that she insulted the nurse because I get along with MOST of the nurses in the ER (like 95% of em) and they all love me so just annoyed me. Nurse just smiled and laughed it off (not how she really felt but the reaction she gave to teh patient was the smile/laugh. I couldn't do it).
anyways the kind part comes in. we get the lady back to her room in ER. and she looks @ me and says 'thank you, have a good night'.
wtf. insult the nurse, openly question our qualifications to do our jobs and then thank me once I get you back to the ER dept.
ah well. doesn't make up for the suck.
So this just happened and pissed me off.
I'm sure we can all agree one thing we all hate is someone implying that you don't know how to do your job right?
well just had this old lady come over for a bunch of xrays cuz she was in a car accident.... TEN DAYS ago. she refused treatment from the EMS at the scene.
so little newsflash. Car accidents hurt... even if nothings broken you can very likely be in pain for a week or more. If you've been getting around fine at home for 10 freaking days odds are you're bruised/pulled muscles maybe, nohting life threatening.
so anyways. nurse brings her over to me (sidenote: as I work almost ALL nightshifts, I know the ER nurses and staff better than some of my own co-workers as I work with them more than I do with people in my own dept. since on nights I am the only one in the xray department unless there needs to be an emergency cat scan or something then someone is called in).
So they wheel this lady over in her stretcher. and the FIRST thing i hear her say to the nurse is "you can't be a nurse, you dont have a proper uniform on AND you're chewing gun" Nurse assures her that yes in fact she is a REAL nurse and not some crazy lady just wheeling patients around. (not sure what a 'proper' uniform is as at any hospital i've been to, employees wear scrubs and, except for in certain areas like in the operating room, can wear any color(s)/patterns they want. Nurse was wearing black pants and a tan/black patterned top. yes they wer e'real scrubs' and she's a 'real' nurse :P).
So this woman takes a good 20 minutes to xray because seh shrieks in pain everytime she TRIES to move. We offer repeatedly to help her she keeps waving us off saying 'no i HAVE to do it myself' (nurse then tells me she has refused anything for pain despite numerous offers but then will not stop complaining she is in pain
).So FINALLY after much struggle and finally just helping the woman move off the stretcher to the table where I need her (despite her protests) xrays are done, she's back on her stretcher and i'm helping hte nurse wheel her back.
the woman goes 'where are all the old people? you're all so young I want somebody with experiene to be looking after me! I want somebody who knows what they're doing'
I came the closest i've come to losing it at a patient and just said in a very firm/pissed off voice 'were ALL very experienced workers here'
the nurse, despite many eye rollings and comments (quietly) to me that this patient has been in before and does this EVERY TIME. complains about the quality of service, complains about pain (refuses almost all offers of medication/assistance/help... why did you come into a hospital then?).
alright.. Rant ended. sorry everyone just had to get that off my chest. I hate when someone says I don't know what im doing because well.. I do. Sorry I'm not 80 so i could have a level of experience to satisfy you but hey guess what? Young people get to fill jobs once old people retire or die so deal w/it.
well and it pissed me off that she insulted the nurse because I get along with MOST of the nurses in the ER (like 95% of em) and they all love me so just annoyed me. Nurse just smiled and laughed it off (not how she really felt but the reaction she gave to teh patient was the smile/laugh. I couldn't do it).
anyways the kind part comes in. we get the lady back to her room in ER. and she looks @ me and says 'thank you, have a good night'.
wtf. insult the nurse, openly question our qualifications to do our jobs and then thank me once I get you back to the ER dept.
ah well. doesn't make up for the suck.
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