A lesson in how not to get a free taco

[nuthing12]

This is the exact quote our head office received in an email from an EW. Only the names have been changed to protect the innocent.

"I received two *** Tacos. They were cold. By the time I realized the first one was cold, I had eaten half of it. So, I just finished it and afterwards told the manager that my food was cold. He replaced the one that I hadn't eaten, but he did nothing for me regarding the one I'd finished. I felt that he should have given me two hot tacos, or a gift certificate or something to come back. I think kind of a coupon or an offer of some kind to come try again, and maybe, a free taco would have been appropriate, but nothing was done to my satisfaction about the experience."

Signed,
Entitlement Whore


Let me get this straight; only after you'd eaten the evidence did you bother to mention that it was cold and you still expect it to be replaced???

I believe this shows the poor level of education we have in this country when even the scammers can't lie reasonably enough anymore to get what they want for free.

[flutes_and_fabric]

Haha, I got that all the time at the restaurant. "My food was cold." Ok, then why did you eat it. Once though my mom and I were eating out and her bun was literally frozen. The waitress came over and stuck her entire finger straight through the bun and the chicken, and then said "Oops, that is cold." When the sandwich came back it was just the chicken with a piece of lettuce on it because apparently they don't know how to heat things and burnt the last bun left in the entire place. Oh, even worse, when we lifted the lettuce, the chicken had a hole in it. They hadn't replaced the piece she stuck her finger through -_-. Yeah, but I love when people eat something or use a service and then think they won't have to pay cause it wasn't to their liking.

[Mr Hero]

The opposite happened to my brother. He went to this restaraunt/theater hybrid where you order a meal before the movie starts. Anyways, he orders desert and takes a bite into his brownie only to discover it was burnt.

He talked to the manager afterwards, still with the burnt brownie and asked to exchange it. Manager told my brother he couldn't do it since he had already taken a bite out of it. He did offer my brother coupons for free food or something. My brother said not to bother since he won't be coming back.

How was my brother supposed to know his brownie was burnt until after he had taken a bite?

[jjllbb]

i bet he got his free taco coupon though. they ALWAYS do.

STUPID CORPORATE FAT CATS!

[sprocket79]

It's crap like the taco EW that makes restaurants have waiters hover over you when you take your first bite or make you cut your steak in front of them and ask how it's cooked. It bugs me, but it's because of people like that who ruin the dining experience for the rest of us.

How was my brother supposed to know his brownie was burnt until after he had taken a bite?

Something like that happened to me once, except I ended up getting replacement food.

I went to a restaurant in Vegas owned by a celebrity chef. I am a picky eater, so I looked carefully at the descriptions of all the food and found the spaghetti to be something that I would eat without having to pick anything out of it. My food came and I took a bite and my mouth was on FIRE. The whole thing was covered in red pepper flakes!

I called the waiter back and said that there had been a mistake with my food. He said that the spaghetti came that way, and if I didn't want red pepper flakes, then I should have ordered something else! He then said that I shouldn't have taken a bite out of it, but seriously, how was I supposed to know there was red pepper flakes in the sauce when the sauce is red?! I tell him that it does NOT say that there are red pepper flakes in the spaghetti on the menu and he argued with me! So to settle it, he brings over a menu to prove that I'm wrong and so I can order something else. Low and behold, I am right. The menu just says spaghetti with marinara sauce - NO red pepper flakes! At that point he got all embarrassed and offered me anything else, on the house.

[blas]

When I was a waitress, I hated when customers would clean their entire plate, and only then would they complain that the food was cold or tasted awful.

Gee, usually when food is too cold or tastes awful, I don't eat anymore of it.

[EricKei]

We got that from time to time back at the pizza place. People would call us to say they got the wrong pizza, it was cold and they wanted a new one, etc...But then we'd tell them we'd need the "bad" one when we brought the new one they'd say they are the WHOLE thing. That usually got them a "no" -- or a discount at best.

Bonus points if they called and said that this was a problem on their LAST order from weeks before (and still expecting free food), not the current one.

[tamezin]

I believe this shows the poor level of education we have in this country when even the scammers can't lie reasonably enough anymore to get what they want for free.

I disagree it shows the level of cavitude by management. Scammers don't have to be creative. Laziness, they know they don't have to really put in any effort anymore.

[CrazedClerkthe2nd]

I went to taco bell once and ordered a soft taco supreme, but got a regular soft taco instead. Of course I couldn't tell until I had taken a bite that it was the regular kind. I went ahead and finished it (and the rest of my meal). I went up to the counter afterwards and let them know that I got the regular instead of the supreme (the supreme costs more). The manager (or assistant manager or whatever she was), didn't ask me for the other taco back or anything, just immediately told the assembly person to make me a taco supreme. It sounded like standard procedure to do that.

At a mcdonald's awhile ago I went in and ordered two cheesburgers. One was barely cooked. After I took a SINGLE BITE of it, I went back up to the counter and told them about it. They gave me my money back AND a free replacement. I was impressed.

[LibraryLady]

I really have to wonder about the way people think here.

How much does a regular taco cost? How much does a Taco Supreme cost? Is it really worth the time and trouble to go through this rigmarole to get a free sandwich of questionable flavor and nutrition?

[Rapscallion]

I think that for some it's the little victories that make them feel good.

Pitiful, really.

Rapscallion