...not due to a lack of idiots mind you. They just all seem to be repeats of the same stupidity. So I'm just going to update with all the recent morons who seem to stand out to me. 
First off I'd like to remind my customers that we are a ARTS and CRAFTS store, so we do not carry the following:
-vacuums
-aluminum siding
-window tinting
-heat lamps for aquariums
-real (live) flowers or potting soil
-electronics (specifically I-pods)
-denture glue
-rubber bands
OK that last one is totally reasonable. We used to have rubber bands, but we don't anymore. I have NO CLUE why, we just don't. Yelling at me about it won't help; and there's an office supply store literally two doors down! Usually People just walk off in disbelief, but one morning I had a very grumpy old man ask. When I informed him we did not carry them his reply was, "Well I'm going to look anyway!!11eleventy!". I really wish I wasn't so busy at the moment, so I could have seen him off when he finished his search with a smile.
Bloody friggin' coupons
So many of the idiots I get are fratching over the coupons. I was taught that when you receive a coupon or any offer you read it over carefully first. Why can't these people get that through their heads?
I'll get customers from time to time who think they are the cleverest person in the world and print out a dozen or so coupons, then lay all their items on my counter and place a coupon on each thing.
Nice try...but no. The coupons say "one per person, per day" and I WILL enforce this. Management is lenient with the different types of coupons; one 50%, one 40% and a (competitor) coupon would fly, twenty 50% ones, not so much. Also it is "PER PERSON" so bring in your kids, I don't care. However it does say "offer excludes...books and magazines". Trust me I hate it too, I'm a broke bibliophile, nuff said. So the other day a lady brought all her kids in to buy many things, of course they were all books, (le sigh) which I always dread to see coming as I know it will be an argument. Her parting words? "I'll just go to (competitor), they'll let me do it." Didn't have the heart to tell her that since some of them were (our brand) books that wouldn't work to well. Oh well, she'll figure it out. 
Another point of aggravation is the way the coupons are printed. They are printed from the register with the expiration date in BIG LETTERS at the top and the beginning date in tiny letters underneath. And as we all know SCs don't read, you can see how this is a problem. A lady the other day began yelling at me about how I needed to print them bigger. I told her that corporate would decide that, and that no one there had control over it. She ranted more about how no one she complained to that day would take responsibility for it.
I don't know how to really describe this one, so here's how the conversation went down.
SC: Do you have a coupon you could give me?
Me: No sorry, I don't have any spares.
SC:Well what about that woman who was just here? She had one.
Me: (thinking she meant an employee who had a spare) Who? One of the cashiers?
SC:No! The customer before me. Use that one!
Me: Well we need a copy for each one scanned.
SC: *cattbutt face*
Me: Your total is $xx.xx...
*pays*
Me: ...and your zip code?
SC: I'm not giving that to you!
Me: Ok...*puts in stores zip*
She had another transaction so I began that one.
SC: How do I get a coupon?!
Me: Well, one will print with each of your transactions, and you can sign up for them online and get them in your e-mail.
SC: I don't have a computer!!
Me: Oh, well that's why we are doing a zip code survey, they tally the areas with the most shoppers to send coupons to in the mail. *take her money and enter the stores zip again, without even asking her for hers*
SC: *cattbutt face*
Me:
I am SO rude...apparently...
One night as I was sweeping I ran into a customer who was headed my way, I waved him past and he told me politely that he needed to be where I was. So I quickly stepped aside and he and his family went along. I didn't quite hear what his wife (?) said, but it was something along the lines of I was rude and should have let him go first. He told her "Oh shush, she's working."
...oh so rude...
It finally happened, I knew it would but it took a while. I got yelled at by an overprotective *cough*cunt*cough* mom. I heard some kids running, and smacking each other with the foam swords we sell. So I ventured over and said "Please don't run in here.". They said ok and I turned to go, when she came barreling around a corner shouting "WHAT!11!! HOW DARE YOU!!!?!!!" She began to prattle on at high pitch about how I should talk to her, not them. I tried to say I didn't see her anywhere in sight but she wouldn't let me talk, so I just walked away to her screaming at me. She of course complained and my manager just took me into the office and said basically that yeah, she was the idiot. Apparently she had "just told, her precious snookums to behave". So it obviously didn't work, which is why she was angry I think.
Last but not least...
Not really to do with customers, but just a rant in my own, we have to listen to this song on the overhead once a day as it is in the stores song mix. It is an assault on the ears and perhaps a version of torture. Sorry if you like this song, but we all hate it at work. The first few times I heard it, I couldn't figure out if the CD was broken or not.
I curse whatever sick and twisted corporate soul thought to throw it in to the mix, as if we don't suffer enough.

First off I'd like to remind my customers that we are a ARTS and CRAFTS store, so we do not carry the following:
-vacuums
-aluminum siding
-window tinting
-heat lamps for aquariums
-real (live) flowers or potting soil
-electronics (specifically I-pods)
-denture glue
-rubber bands
OK that last one is totally reasonable. We used to have rubber bands, but we don't anymore. I have NO CLUE why, we just don't. Yelling at me about it won't help; and there's an office supply store literally two doors down! Usually People just walk off in disbelief, but one morning I had a very grumpy old man ask. When I informed him we did not carry them his reply was, "Well I'm going to look anyway!!11eleventy!". I really wish I wasn't so busy at the moment, so I could have seen him off when he finished his search with a smile.

Bloody friggin' coupons
So many of the idiots I get are fratching over the coupons. I was taught that when you receive a coupon or any offer you read it over carefully first. Why can't these people get that through their heads?
I'll get customers from time to time who think they are the cleverest person in the world and print out a dozen or so coupons, then lay all their items on my counter and place a coupon on each thing.


Another point of aggravation is the way the coupons are printed. They are printed from the register with the expiration date in BIG LETTERS at the top and the beginning date in tiny letters underneath. And as we all know SCs don't read, you can see how this is a problem. A lady the other day began yelling at me about how I needed to print them bigger. I told her that corporate would decide that, and that no one there had control over it. She ranted more about how no one she complained to that day would take responsibility for it.

I don't know how to really describe this one, so here's how the conversation went down.
SC: Do you have a coupon you could give me?
Me: No sorry, I don't have any spares.
SC:Well what about that woman who was just here? She had one.
Me: (thinking she meant an employee who had a spare) Who? One of the cashiers?
SC:No! The customer before me. Use that one!
Me: Well we need a copy for each one scanned.
SC: *cattbutt face*
Me: Your total is $xx.xx...
*pays*
Me: ...and your zip code?
SC: I'm not giving that to you!
Me: Ok...*puts in stores zip*
She had another transaction so I began that one.
SC: How do I get a coupon?!
Me: Well, one will print with each of your transactions, and you can sign up for them online and get them in your e-mail.
SC: I don't have a computer!!
Me: Oh, well that's why we are doing a zip code survey, they tally the areas with the most shoppers to send coupons to in the mail. *take her money and enter the stores zip again, without even asking her for hers*
SC: *cattbutt face*
Me:

I am SO rude...apparently...
One night as I was sweeping I ran into a customer who was headed my way, I waved him past and he told me politely that he needed to be where I was. So I quickly stepped aside and he and his family went along. I didn't quite hear what his wife (?) said, but it was something along the lines of I was rude and should have let him go first. He told her "Oh shush, she's working."

...oh so rude...
It finally happened, I knew it would but it took a while. I got yelled at by an overprotective *cough*cunt*cough* mom. I heard some kids running, and smacking each other with the foam swords we sell. So I ventured over and said "Please don't run in here.". They said ok and I turned to go, when she came barreling around a corner shouting "WHAT!11!! HOW DARE YOU!!!?!!!" She began to prattle on at high pitch about how I should talk to her, not them. I tried to say I didn't see her anywhere in sight but she wouldn't let me talk, so I just walked away to her screaming at me. She of course complained and my manager just took me into the office and said basically that yeah, she was the idiot. Apparently she had "just told, her precious snookums to behave". So it obviously didn't work, which is why she was angry I think.
Last but not least...
Not really to do with customers, but just a rant in my own, we have to listen to this song on the overhead once a day as it is in the stores song mix. It is an assault on the ears and perhaps a version of torture. Sorry if you like this song, but we all hate it at work. The first few times I heard it, I couldn't figure out if the CD was broken or not.

Comment