Guy makes an ass out of himself via the intercom.

[Super Cashier]

We don't know how he figured it out, but some guy had been using our phones to call for assisstance in Automotive today. The first three times he called, his exact words were "We need someone in Automotive!". I could tell it wasn't by one of us, because it sounded rude and unprofessional.

Then the fourth and most obnoxious call went like this: "Thanks for nothing in Automotive!". My coworker and I shot each other a WTF look.

Using a store phone for pages when you're not an employee is bad enough, but why take the extra step to insult all of us in a way that enables everyone to hear your suckiness? It boggles the mind.

After that last page, I decided to have some fun with it. I called the fitting room (because they're the ones that make pages) to make a request.

Me: Who else?
FR: Fitting Room

FR: "Fitting Room."
Me: "Hi, can you make a page saying 'you're welcome' to the customer that was just on the intercom?"
FR: *laughs* "You're not serious are you?"
Me: "Nah, I'm just yankin' your chain."
FR: "Okay!" *we both start laughing and then we hang up*

Even though I was joking, I was kinda hoping deep down that she would actually make that page. I guess that's just the comedian in me.

[simplyanother]

I doubt it's that hard to figure out how to page someone. lol

But still, unless the dude was an employee or there was some sort of actual life or death emergency, he shouldn't touch the phones/intercom/whatever. I bet he's the type to climb a ladder in a store, because he couldn't wait 5 minutes for an employee, and then fall, and then bitch and moan about it.

I was at walmart where some customers pulled that in the craft/fabric (now gone) section. Irritated the hell out of me. I wanted to get on the PA and tell them to be fucking PATIENT. And I was just a freaking customer.

It would have been awesome if you could have actually gotten fittingroompagerlady to say "You're Welcome", cause you know the customer would have been pissed.

I love people who don't have a clue that an area might not have someone manning it RIGHT then, or that people are helping other folks. Gah. They and my 4 year old have a lot in common. Four year old doesn't like to wait his turn either.

[mattm04]

In one of our stores we use Nortel phones similar to this (http://products.nortel.com/go/produc...&locale=en-US#) one.

Originally they had all the buttons on the right labeled the same on every phone, even the ones that we accessible to customers, with "Page" included. Very qickly they just remove the label for page but left the functionality. The SC's who already knew the button still did it.

Now the Cust. accessible phones require a special code to be entered or so I have been told. During a remodel the removed them from our store, making our lives much harder to find a phone, but that's another rant.

[the toy guy]

Next time, make a sign that says "employee use only." Next, walk into automotive, and, in full view of the guy who made the page, tape it to the phone. Then, walk away without saying anything or acknowledging his presence.

[Irving Patrick Freleigh]

I've said it before, I'll say it again, and I'll keep on saying it: It was a terrible idea to tape up the instructions for using the phones by each phone at the clearance swamp.

Every now and then we'll get a customer paging somebody over to whatever department they need help in. The instructions for making pages are right there. Just pick up the phone and hit "##".

And if I would've responded to a customer saying "Thanks for nothing!" over the phone by paging a "You're welcome!" back, I'd would've got a big-ass lecture on proper use of the phones! Life ain't fair, I tells ya.

[JLG]

[QUOTE=mattm04;604955]In one of our stores we use Nortel phones similar to this (http://products.nortel.com/go/produc...&locale=en-US#) one.



That is exactly the kind of phone that we use. On the phone there is a list of what to dial for the offices, fitting room, etc. One time a women picked up the phone and dialed 205 to the managers office to tell her that we needed more cashiers up front

[EricKei]

That is exactly the kind of phone that we use. On the phone there is a list of what to dial for the offices, fitting room, etc. One time a women picked up the phone and dialed 205 to the managers office to tell her that we needed more cashiers up front

Well...it's not like the manager's gonna always listen to mere employees on that front

[Lachrymose]

Reminds me of the Walmart pranks.

http://www.break.com/index/walmart_p...m%20calls.html

[Hawaiian Eskimo]

Reminds me of the Walmart pranks.

Reminds me of a story I read somewhere about a couple of guys who figured out how to get into the store's intercom remotely, and they would stay on the intercom for hours on end, and the store couldn't figure out how they were getting in, in the end I think they had to redo the entire intercom system and make it impossible to get in remotely.

[Imogene]

figured out how to get into the store's intercom remotely

They were calling the store directly, and asking whoever picked up to transfer them to the extension that puts their call on the overhead. Why there's an extension for that...