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  • Here we go...

    This is my first story, so I apologize for any rookie mistakes...

    Well - I used to work at the register of a very large convenience store in my homecountry - Denmark.

    On a very busy day i'm scanning people's things and receiving money as usual. I have just finished scanning a woman's things and ask her for the payment. The amount is 501.50 kr. (a little less than $100)

    She hands me a 500 kr. note and starts packing her things. Of course I look at her and ask her for the last 1,50 - she looks at me confused, but gives me the coins. All is well I think - so I hand her the receipt, and continue with the next customer in line.

    But no - she stops packing her things and asks me for her 500,- change!!! Confused as I am, I tell her - well you just gave me exact payment... Apparently she believes she gave me a 1000,- note, so now I owed her 500,-

    And so the tantrum starts. She starts yelling and screaming that I am robbing her of her money, that I am incompetent, and that she definately didn't have a 500,- to begin with - she only had a 1000,- that her husbond had given her...

    I kept calm and told her, that all I could do for her was have all my money counted and balanced with the sales I had made that day. Her option was to wait for my manager to do it now or call back the next day. Of course that wasn't good enough, so she kept screaming at me.

    At this point the other customers had left my line, so I closed it down and went to the back to hand in my money. It all checked out of course, so I went back to my register. 5 seconds later she is back.

    So, you have my money for me? she starts... I tell her no - the yelling and namecalling continues. She called her husbond and demanded that I talked to him!!! why??? Finally I made her go talk to my manager. They later tell me, she tried to make it sound like we were all trying to rob her of her stupid 500,-

    the end of this whole thing - an hour of verbal abuse and everything - is that the woman apparantly remembered that she only had a 500,- when she got home (duh) So the next day, I was at work, she had sent me chocolate...

    I guess the ending is kind of happy - but still - a sucky day...

  • #2
    Crap like this happened to me a lot when the US changed the design of the dollar several years ago. First it was the $100 note, then $50, then $20, $10, and $5. The first ones to circulate widely were twenties, so when teh tens came out, I can't tell you how many people assumed it was a $20 because of the new design.

    SC: No, I gave you a TWENTY!!!!!!!!

    Me: NO, you gave me a TEN!

    Sooooo, when you withdrew $10 from teh ATM, you assumed the machien screwed up and gave you $20? or that someone esle gave you a $20 instead of a $10 note?

    Thankfully, this only lasted a couple weeks.
    "We guard the souls in heaven; we don't horse-trade them!" Samandrial in Supernatural

    RIP Plaidman.

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    • #3
      Hey! You got chocolate! I never got chocolate. Jealous.
      Military Spouse Support.
      http://www.customerssuck.com/board/group.php?groupid=45
      Plaidman's Minions: Telecom_Goddess: Dungeon Minion

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      • #4
        Being me, I'd check for poison.

        Yes I'm paranoid. It's kept me alive so far!
        I AM the evil bastard!
        A+ Certified IT Technician

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        • #5
          Quoth Plaidman View Post
          Hey! You got chocolate! I never got chocolate. Jealous.
          I got some reese's peanut butter cups once from a lady who finally realized what an ass she'd made of herself This was awhile ago though, or else I'd invite you over to the west side and share.....

          At least her black little heart could still feel guilt, but jeez, what is it with people assuming that every cashier is out to rob you? We have cameras on us, you know our first names, why would we even try?

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          • #6
            Thats why its always a good idea to leave the original cash on top of the register/laying across the tray in the cash drawer as you count back to them, i.e. 8.08 out of 20.... .72 (cents) makes $9, $1 makes $10 and $10 makes $20. Then and only then do you put the payment in the drawer in the correct slot.

            My grandmother made sure I could do this at a young age, and it paid off when I worked at Burger King. Our drive thru was so old fashioned that it did not keep amounts in memory if you had more then one car at a time. It would print out a receipt that you would collect from and then you just opened up the drawer with the key that was always in it to collect on it.
            My Karma ran over your dogma.

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            • #7
              Yeah - Well... It's the only time I ever got chocolate from a customer...

              The problem here is that there are a lot of trick-thieves (or whatever you call them) that try to confuse you with the notes. So I was always careful to punc in the right numbers anyway... This woman was just dumb...

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              • #8
                Well, all bitchyness aside, I have to commend her for being able to realize she's wrong.


                And the fact that its SO rare in this day and age that reperations for being a bitch is a COMMENDABLE act? Thats sad. Truley sad. It should be commonplace really.
                "How bloody difficult is it to take care of a DVD?"
                ~Me after any time I look at the back of a disc~

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