A tenant storms into the office, full of piss and vinegar and yells at me: "I got towed! My car was in the parking lot with my hang tag and I got towed!" Unbeknownest to her, we had received a phone call from the neighboring landlord stating that one of our tenants was not only parked in his driveway, but was also blocking another vehicle in so unless we could get that vehicle moved in the next ten minutes, it would be towed. Well oops, that was on a Sunday, we aren't open on Sunday, so towed she was.
When I tried explaining to her that we didn't tow her, since she wasn't on our lot this was her face-
I drew a map for her diagramming where she was allowed to park and where she wasn't allowed to park and because she was parked where she wasn't allowed to park, the other landlord- repeat, not us- towed her car. Still -
This went on for quite some time until she finally realized she was parked wrong and of course the next question was- well who's going to pay to get my car out of the lot?
Finally I just got frustrated and couldn't take it anymore:
Tenant: Well, who's going to pay to get my car out?
Me: Ma'am, I'm sorry but this is between the other landlord and you. We had nothing to do with you getting towed.
Tenant: It's not my fault I got towed, there weren't any signs.
Me: There aren't any signs telling you not to park in the middle of the street or on the grass either, but common sense tells you not to park there. Just as common sense should tell you not to park in someone else's driveway and block them in!
Tenant: Well, you should have to pay to get my car out!
Me: Why on earth should we pay to get your car out when we weren't even the ones who towed it? And you were parked illegally to begin with!
Tenant: Well, it's not fair that I should have to pay it!
Me:
Are you seriously taking no responsibility for your actions in this?
Tenant: <stunned that someone actually called her on her bs> Well, you're going to hear from my mother! <stomps out>
Why do I always have to hear from mothers?? Can't these kids who live on their own handle their own problems?? Of course not, which would explain why I had to have this same conversation with the girl's mother for twenty minutes later on that day. I guess I see where the daughter gets her apathy.
P.S. Guess who didn't end up paying to get the car out of tow....
When I tried explaining to her that we didn't tow her, since she wasn't on our lot this was her face-


This went on for quite some time until she finally realized she was parked wrong and of course the next question was- well who's going to pay to get my car out of the lot?

Tenant: Well, who's going to pay to get my car out?
Me: Ma'am, I'm sorry but this is between the other landlord and you. We had nothing to do with you getting towed.
Tenant: It's not my fault I got towed, there weren't any signs.
Me: There aren't any signs telling you not to park in the middle of the street or on the grass either, but common sense tells you not to park there. Just as common sense should tell you not to park in someone else's driveway and block them in!
Tenant: Well, you should have to pay to get my car out!
Me: Why on earth should we pay to get your car out when we weren't even the ones who towed it? And you were parked illegally to begin with!
Tenant: Well, it's not fair that I should have to pay it!
Me:

Tenant: <stunned that someone actually called her on her bs> Well, you're going to hear from my mother! <stomps out>
Why do I always have to hear from mothers?? Can't these kids who live on their own handle their own problems?? Of course not, which would explain why I had to have this same conversation with the girl's mother for twenty minutes later on that day. I guess I see where the daughter gets her apathy.
P.S. Guess who didn't end up paying to get the car out of tow....
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