Guest: yea Dave, I see this property open for next summer and I dont like the price so I want to make you an offer
Me: we dont take offers
Guest: but I come there every year
Me: right but this is 9 months from now, we can get someone in their at full price
Guest: so you're just going to push aside a valuable customer because someone can afford to pay more than we can
Me: the owner would rather have full price than a discount
Guest: Dave, you missed the point. The point is you favor the customers with the most money and thats not fair. I am downright insulted by that. I guess we will look elsewhere....no wait, you know what, no.....I have been a customer there for 17 years and I am going to insist on a discounted rate. I want this house and I want a discount on it and I want free bikes and beach chairs added to compensate me for your insult.
Me: I can let you speak to a manager
Guest: NO, you will speak to the manager.....why should I do all the work here? And I have yet to hear your apology for insulting me
Me: I apologize ma'am
Guest: apologize for what, Dave?
Me: ma'am, you know
Guest: I want to hear you say it
Me: hang on one second
Guest: Dave, you better not be transferring me to someone else
I transferred her to the manager and she was pissed
Me: we dont take offers
Guest: but I come there every year
Me: right but this is 9 months from now, we can get someone in their at full price
Guest: so you're just going to push aside a valuable customer because someone can afford to pay more than we can
Me: the owner would rather have full price than a discount
Guest: Dave, you missed the point. The point is you favor the customers with the most money and thats not fair. I am downright insulted by that. I guess we will look elsewhere....no wait, you know what, no.....I have been a customer there for 17 years and I am going to insist on a discounted rate. I want this house and I want a discount on it and I want free bikes and beach chairs added to compensate me for your insult.
Me: I can let you speak to a manager
Guest: NO, you will speak to the manager.....why should I do all the work here? And I have yet to hear your apology for insulting me
Me: I apologize ma'am
Guest: apologize for what, Dave?
Me: ma'am, you know
Guest: I want to hear you say it
Me: hang on one second
Guest: Dave, you better not be transferring me to someone else
I transferred her to the manager and she was pissed
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