Tweet
*singing*
With the bitches and asshats and CBF ladies and buttheads galore! It's the most craptacular time...of the year!!!!!!
Why is it that SC's get quite possibly even suckier this time of year? We've had a few amusing ones the last few days. Here's my 2 favorites:
Lady comes in the store, walks up to the tall, whiter-than-white blonde tech, and asks him if he speaks English, because apparently no one in this store does.
Proceeds to ask him her question in that really slow, loud voice one uses either on the very stupid or people that aren't as fluent in your language, because everyone knows that saying something louder makes it easier to understand. 
Lady #2 got a prescription yesterday for eyedrops for pinkeye for her son before Thanksgiving. The directions were to use until the infection had been clear for 24 hours. Apparently this lady took that to mean to only use for 1 day then throw away. >_< She also got the same script for another sprogling of hers yesterday, and was put out that we took a whole 20 minutes to fill it, despite the fact that we did over 500 other prescriptions that day. I'd have to say that 20 minutes is pretty damn good when we're going full tilt already.
So, her doctor calls in a new script for the first kid, which was too soon for insurance to pay for, since, well, she just got the damn stuff. She calls the pharmacy manager to see if it's done yet, proceeds to yell at her about yesterday's wait, and that she was "forced" to drag her kid with pinkeye around the store until it was finished (god lady, drive her home, come back in a little bit) , oh, and that we didn't put the drops in a child-proof amber pill bottle. I can honestly say in 3 years of doing this job, I've never had anyone request that before. If she wanted it, we'd be more than happy to do it, of course, but to expect it when no one else does is silly. Keep it up out of their reach, brainiac. So, after she's done reaming out my boss, I manage to talk her insurance company into covering another bottle, cuz I'm nice that way. I call her back to let her know and also to let her know that the prescription will be done in about 10 minutes, if she wanted to send her husband down.
She brings up the bottle thing with me about her other kid. I hadn't been privy to the conversation with my manager, so I confirm that she's wanting an amber bottle. She cops a 'tude. I then ask her if she'd like me to go ahead and label it for her, and before I can ask her which medicine she was wanting it for, because there were a few that had been picked up for her over the last week, she starts martyring at me.
"Of COURSE I want it labelled! I have 4 sick kids here! Do you want me to get them mixed up and give the wrong thing to the wrong kid? Fine, I'll just get a marker and label it myself if it's too hard for you! Blah blah blah" I'm thinking to myself that I'd be checking things twice before I started dripping them into random progenies' eyes, but that's just me. I told her that I'd label a bottle for her, and quick before she popped an aneurysm, told her to have a good night and hung up, since there wasn't anything else constructive that was going to happen in that conversation, and I had other people at the counter by then.
So, boss and I are comiserating about what a bitch this lady is, and for giggles we should put the labels on the giant freak bottles just to see what she'd say. Hubby shows up. He apparently has a matching charming personality, because he then proceeds to yell at me for "hanging up on his wife". Now, if I was motivated, I might be a little shit with him, but he looked like one of those guys who just wouldn't get it even if I let him have it. So, I apologized that she thought I hung up on her. Ya know, the nice, not really an apology type apology. I'm not sorry at all. He insists that I call her up and tell her. So I did. She just said a tearful "fine". Cool! I made her cry! Mission accomplished!
Boss sent one of the other techs down to Starbucks as a treat for weathering that little storm o' stupid, and laughs and coffee were had by all. Here's to hoping I pissed her off that she'll carry out her threat to go to the Everywhere Else Pharmacy, that magical place where prescription turnaround time is a nanosecond.
With the bitches and asshats and CBF ladies and buttheads galore! It's the most craptacular time...of the year!!!!!!
Why is it that SC's get quite possibly even suckier this time of year? We've had a few amusing ones the last few days. Here's my 2 favorites:
Lady comes in the store, walks up to the tall, whiter-than-white blonde tech, and asks him if he speaks English, because apparently no one in this store does.
Proceeds to ask him her question in that really slow, loud voice one uses either on the very stupid or people that aren't as fluent in your language, because everyone knows that saying something louder makes it easier to understand. Lady #2 got a prescription yesterday for eyedrops for pinkeye for her son before Thanksgiving. The directions were to use until the infection had been clear for 24 hours. Apparently this lady took that to mean to only use for 1 day then throw away. >_< She also got the same script for another sprogling of hers yesterday, and was put out that we took a whole 20 minutes to fill it, despite the fact that we did over 500 other prescriptions that day. I'd have to say that 20 minutes is pretty damn good when we're going full tilt already.
So, her doctor calls in a new script for the first kid, which was too soon for insurance to pay for, since, well, she just got the damn stuff. She calls the pharmacy manager to see if it's done yet, proceeds to yell at her about yesterday's wait, and that she was "forced" to drag her kid with pinkeye around the store until it was finished (god lady, drive her home, come back in a little bit) , oh, and that we didn't put the drops in a child-proof amber pill bottle. I can honestly say in 3 years of doing this job, I've never had anyone request that before. If she wanted it, we'd be more than happy to do it, of course, but to expect it when no one else does is silly. Keep it up out of their reach, brainiac. So, after she's done reaming out my boss, I manage to talk her insurance company into covering another bottle, cuz I'm nice that way. I call her back to let her know and also to let her know that the prescription will be done in about 10 minutes, if she wanted to send her husband down.
She brings up the bottle thing with me about her other kid. I hadn't been privy to the conversation with my manager, so I confirm that she's wanting an amber bottle. She cops a 'tude. I then ask her if she'd like me to go ahead and label it for her, and before I can ask her which medicine she was wanting it for, because there were a few that had been picked up for her over the last week, she starts martyring at me.
"Of COURSE I want it labelled! I have 4 sick kids here! Do you want me to get them mixed up and give the wrong thing to the wrong kid? Fine, I'll just get a marker and label it myself if it's too hard for you! Blah blah blah" I'm thinking to myself that I'd be checking things twice before I started dripping them into random progenies' eyes, but that's just me. I told her that I'd label a bottle for her, and quick before she popped an aneurysm, told her to have a good night and hung up, since there wasn't anything else constructive that was going to happen in that conversation, and I had other people at the counter by then.
So, boss and I are comiserating about what a bitch this lady is, and for giggles we should put the labels on the giant freak bottles just to see what she'd say. Hubby shows up. He apparently has a matching charming personality, because he then proceeds to yell at me for "hanging up on his wife". Now, if I was motivated, I might be a little shit with him, but he looked like one of those guys who just wouldn't get it even if I let him have it. So, I apologized that she thought I hung up on her. Ya know, the nice, not really an apology type apology. I'm not sorry at all. He insists that I call her up and tell her. So I did. She just said a tearful "fine". Cool! I made her cry! Mission accomplished!
Boss sent one of the other techs down to Starbucks as a treat for weathering that little storm o' stupid, and laughs and coffee were had by all. Here's to hoping I pissed her off that she'll carry out her threat to go to the Everywhere Else Pharmacy, that magical place where prescription turnaround time is a nanosecond.
Comment