I've been off line for a while due to illness again and trying to get back into reading posts.
Today I get the one of the strangest calls ever. A customer calls in saying her phone will not work. She said it won't turn on and just went dead. I asked her what happens when she plugs in her phone thinking the battery went belly up. She says oh it's charging now. And I swear to you the woman asked without missing a beat and sounded like she didn't know "So if the battery dies, the phone can't be used?".
Today I get the one of the strangest calls ever. A customer calls in saying her phone will not work. She said it won't turn on and just went dead. I asked her what happens when she plugs in her phone thinking the battery went belly up. She says oh it's charging now. And I swear to you the woman asked without missing a beat and sounded like she didn't know "So if the battery dies, the phone can't be used?".
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