Location: ethnic streetfestival
Shift: Day one 13 hours. Day two 8 hours while sick as a dog
Job: beer garden
Another one of those 'kill me NOW' weekends
It all started good, pickup was on time, maybe 45 minutes early for the shift, had radios for each beer garden 'supervisor', all the non-security staff were licenced to sell and serve. All told it seemed like an easy 13 hours.
AGCO likes no more then 50 people per guard so naturally my capacity was 120. No big deal I've been at rough bars and expected no issues at a mere street festival... No fights just fustration and yes there was fustration.
3 beer gardens, 120 people each and MINE had the good folk music. So instead of the beer gardens being "They come in, have a drink or 2 then leave." (festival organizer) it was I'm going to sit in here and drink all day, leaving only for food and bathroom trips. Which isn't a problem, when you are under capacity.
But when you go over people expect to be able to re-enter based on the simple fact that they've already been inside. Let me use an example that was used by almost everyone.
ME: I'm sorry sir/ma'am we're at capacity
SC: That's fine, I've already been in *attempts to walk past me*
ME: *uses arms to block the entrance* I'm sorry, but you have to wait until someone leaves before I can let you in, we are at capacity.
SC: It doesn't matter, my friend is saving my seat
ME: I'm sorry but the count is based on how many people are inside, not on seats.
SC: ok, but my friend is saving my seat so it doesn't count
ME: *rephrases it incase they didn't understand*
SC: yes, but I've already been in and my friend has a seat saved for me
ME: So your friend saving you a seat should make it so you can come in whenever you want? (I'd had enough of this from the first 5 or 6 people trying this so I felt fed up)
SC: Yes
ME: Well I had 120 of my friends in earlier, they all left so by your logic no one is allowed inside
SC: No, you can't do that
ME: Why not you want to. *then I simply passed them off to my lovely paid duty*
Shift: Day one 13 hours. Day two 8 hours while sick as a dog
Job: beer garden
Another one of those 'kill me NOW' weekends
It all started good, pickup was on time, maybe 45 minutes early for the shift, had radios for each beer garden 'supervisor', all the non-security staff were licenced to sell and serve. All told it seemed like an easy 13 hours.
AGCO likes no more then 50 people per guard so naturally my capacity was 120. No big deal I've been at rough bars and expected no issues at a mere street festival... No fights just fustration and yes there was fustration.
3 beer gardens, 120 people each and MINE had the good folk music. So instead of the beer gardens being "They come in, have a drink or 2 then leave." (festival organizer) it was I'm going to sit in here and drink all day, leaving only for food and bathroom trips. Which isn't a problem, when you are under capacity.
But when you go over people expect to be able to re-enter based on the simple fact that they've already been inside. Let me use an example that was used by almost everyone.
ME: I'm sorry sir/ma'am we're at capacity
SC: That's fine, I've already been in *attempts to walk past me*
ME: *uses arms to block the entrance* I'm sorry, but you have to wait until someone leaves before I can let you in, we are at capacity.
SC: It doesn't matter, my friend is saving my seat
ME: I'm sorry but the count is based on how many people are inside, not on seats.
SC: ok, but my friend is saving my seat so it doesn't count
ME: *rephrases it incase they didn't understand*
SC: yes, but I've already been in and my friend has a seat saved for me
ME: So your friend saving you a seat should make it so you can come in whenever you want? (I'd had enough of this from the first 5 or 6 people trying this so I felt fed up)
SC: Yes
ME: Well I had 120 of my friends in earlier, they all left so by your logic no one is allowed inside
SC: No, you can't do that
ME: Why not you want to. *then I simply passed them off to my lovely paid duty*
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