I've been lucky lately, I've spent less time with the Stupids and more doing other things like management type tasks, so I've had less sucky customers. And if I do I've been so relaxed lately I coo in a sympathetic voice how sorry I am without really taking in anything the insane customer is saying. It seems to completely diffuse the crazy to handle them this way.
Last night I had a funny one Lady calls up and has no idea how ordering flowers over the phone works..
Lady: Uh yeah, my brother is sickly and de doctors are gibing him about six mo months to live. I needs to put flowers on layaway. Iffen I sends you a 25 dollar money order once a month ken I gets a casket spray and a bleeding heart display?
Me:
Sorry, credit cards only for the week of the delivery. We don't offer layaway..
Last night I had a funny one Lady calls up and has no idea how ordering flowers over the phone works..
Lady: Uh yeah, my brother is sickly and de doctors are gibing him about six mo months to live. I needs to put flowers on layaway. Iffen I sends you a 25 dollar money order once a month ken I gets a casket spray and a bleeding heart display?
Me:

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