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*Background info* Prepaid phones need people to keep on adding minutes within x amount of days (usually 60) to remain active. Let it expire, you'll have to reactivate the phone.
Well, the other day this man came in and asked a few questions. He wanted to know why Tracfone and Net10 had different prices if they are owned by the same company. Then he wanted to know about the double minutes. I explained to him how that worked and he grabbed a Net10 300 minute card. I checked him out and he left.
Then about twenty minutes later he comes back and asks for my help. I told him it would be a few. Then I check out a lady with an Ipod and another man comes up. I try to quickly explain the phone plans to him. The man comes back and starts yelling about how they are calling corporate for my mistake and I better go fix it. The man I was helping looks at me and says I should go help him because the man is angry.
I go over there and see the dept. manager with his phone in her hand and on an outside line. I hear "it still says zero days." It wasn't my mistake! Letting your phone run down to zero days means you can't add minutes to it without calling the company! Idiot. Did he apologize? Nope.
Well, the other day this man came in and asked a few questions. He wanted to know why Tracfone and Net10 had different prices if they are owned by the same company. Then he wanted to know about the double minutes. I explained to him how that worked and he grabbed a Net10 300 minute card. I checked him out and he left.
Then about twenty minutes later he comes back and asks for my help. I told him it would be a few. Then I check out a lady with an Ipod and another man comes up. I try to quickly explain the phone plans to him. The man comes back and starts yelling about how they are calling corporate for my mistake and I better go fix it. The man I was helping looks at me and says I should go help him because the man is angry.
I go over there and see the dept. manager with his phone in her hand and on an outside line. I hear "it still says zero days." It wasn't my mistake! Letting your phone run down to zero days means you can't add minutes to it without calling the company! Idiot. Did he apologize? Nope.
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