...but call me a ***** and you can get out of my store.
Okay here goes my first post.
Background - I work two jobs (3 days at each) and the one that involves customers is working graveyard shifts at the busiest servo (petrol station) in my area.
So here's the story:
Wednesday morning is the busiest of the week since it's the lowest point in the price curve, I'll usually have a line backed-up to the back of the store (10-20 people) from the time I open the door at 4am.
As happens from time-to-time, some "genius" told me the wrong pump (and of course the one $20 cheaper) which isn't discovered until the right customer tries to pay for his fuel about five minutes later.
Now the "genius" isn't the SC of this story.
Nope.
See this happened around the time my replacement showed up and I had to end the day on the system (ie reconcile all the day's data).
Now normally I would have continued to deal with the problem of the misspoken pumps but coworker told me to do the end of day, she'd solve the problem if I used till 2 to clear some of the line.
Problem is, until I count up my till drawer and reset it for the next shift I can only accept EFTPOS (cards) through till 2 and am specifically calling out "Anybody with card only?" before/after each customer, in my usual inside voice (ie booming).
Everyone is understanding except:
Regular pain-in-the-ass SC comes to the counter with a few drinks and cash in his hand.
Me - Sorry I can only take cards at the moment.
SC - Where's your sign?
Me - (if I had time to make a sign I would've just counted the till) Sorry I ca...
SC - Where's your F***ing sign? I've been waiting *blah blah blah*
Me - (then you would've heard me like the other dozen or so customers)
SC - You're a d**khead you know that
SC gets into line, pushing in front of a nice regular old guy and continues ranting at me.
SC - This is ridiculous. You're a c**khead
Me - Do you have fuel to pay for?
SC - No
Me - Then bring your stuff up here...
SC brings drinks to counter
Me - ...and get out! You're no longer welcome here.
SC - ****swearing**** I'm gonna call your boss.
Me - *waving* Bu-bye.
SC leaves and other customers laugh.
Finish the line and take my till drawer into the office to count it (and listen to my mp3 player).
Come back out after finishing up the till.
CW - You're a little hot-headed today.
Me - Five months and counting.
CW - huh?
Me - Haven't sworn at a customer in five months.
So there's the first glimpse into my night job.
Okay here goes my first post.
Background - I work two jobs (3 days at each) and the one that involves customers is working graveyard shifts at the busiest servo (petrol station) in my area.
So here's the story:
Wednesday morning is the busiest of the week since it's the lowest point in the price curve, I'll usually have a line backed-up to the back of the store (10-20 people) from the time I open the door at 4am.
As happens from time-to-time, some "genius" told me the wrong pump (and of course the one $20 cheaper) which isn't discovered until the right customer tries to pay for his fuel about five minutes later.
Now the "genius" isn't the SC of this story.
Nope.
See this happened around the time my replacement showed up and I had to end the day on the system (ie reconcile all the day's data).
Now normally I would have continued to deal with the problem of the misspoken pumps but coworker told me to do the end of day, she'd solve the problem if I used till 2 to clear some of the line.
Problem is, until I count up my till drawer and reset it for the next shift I can only accept EFTPOS (cards) through till 2 and am specifically calling out "Anybody with card only?" before/after each customer, in my usual inside voice (ie booming).
Everyone is understanding except:
Regular pain-in-the-ass SC comes to the counter with a few drinks and cash in his hand.
Me - Sorry I can only take cards at the moment.
SC - Where's your sign?
Me - (if I had time to make a sign I would've just counted the till) Sorry I ca...
SC - Where's your F***ing sign? I've been waiting *blah blah blah*
Me - (then you would've heard me like the other dozen or so customers)
SC - You're a d**khead you know that
SC gets into line, pushing in front of a nice regular old guy and continues ranting at me.
SC - This is ridiculous. You're a c**khead
Me - Do you have fuel to pay for?
SC - No
Me - Then bring your stuff up here...
SC brings drinks to counter
Me - ...and get out! You're no longer welcome here.
SC - ****swearing**** I'm gonna call your boss.
Me - *waving* Bu-bye.
SC leaves and other customers laugh.
Finish the line and take my till drawer into the office to count it (and listen to my mp3 player).
Come back out after finishing up the till.
CW - You're a little hot-headed today.
Me - Five months and counting.
CW - huh?
Me - Haven't sworn at a customer in five months.
So there's the first glimpse into my night job.
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