i'm a barista, not a mind reader!

[Green_Fairy]

i had a customer today who's apparently a regular (i've only been there a month, what do i know). she looked at me and said that she'll have her usual. no hello, no how are you...just "i'll have my usual" and handed me her sbux card. i smiled and said, "i'm sorry i haven't been here that long...what's you're usual?" she looked at like i had spoken to her in klingon. she glared at me and said "well the other girls here know what i want." ...that helps. thanks. luckly, the girl working bar knew what she wanted and told me so i could ring her up.

[Binky]

didn't you know you're meant to absorb the orders of every regular that has been and gone in your establishment over the last billion years? Shame on you!

I hate those people. Really do. I mean it's one thing to be a regular, but would it kill you to say hello? Be you know NICE!!! And if she really WAS a regular, maybe she would have noticed that you were NEW and might not know what she wanted? Bitch! Shame you might be seeing her again :S

[chainedbarista]

too bad we're only seen as lowly peons not worthy of notice or care in the minds of regulars and irregulars alike; she was a bitch for not giving you an order that would take, what, five seconds to tell? sorry she sucked ass through a stirring straw; sadly, this is the life of a barista-not smart enough to do better in life, but better be able to read minds and automatically know what the cusstomer wants.

[Green_Fairy]

she was a bitch for not giving you an order that would take, what, five seconds to tell?

yeah. totally meany. i've had people not even having to order cuz the person on bar sees them coming in and just starts their drink. but this woman...apparently she's normally a bitch. never says hi, never says thank you...
oh, smells waaaaaaaaaaAAAAaaaay to strongly of perfume, too.

[tropicsgoddess]

yeah. totally meany. i've had people not even having to order cuz the person on bar sees them coming in and just starts their drink. but this woman...apparently she's normally a bitch. never says hi, never says thank you...
oh, smells waaaaaaaaaaAAAAaaaay to strongly of perfume, too.

Eau de Bitch perfume I bet. I hate the SC's that expect us to be mind readers.

[Elspeth]

Baristas are close to gods in my book (and no I am not addicted to coffee at all, why do you ask ) They provide the yummy drink that makes my brain work in the morning.

There are certain people you don't mess with ever!! I always think it is cool when one of our regular stops remember our order, not that they can't but they have to deal with hundreds of people a day. How do you remember the one couple in a very common car who comes every 2 weeks.

I am very sorry you had to deal with this sucky one.

[Spork4pedro]

we get this all the time at our store. Normally it's not a problem being that most of us know the order before the walk in and have it ready but when we have trainees it never fails. There's one lady that who has a really complicated order (well..it's not hard to make but confusing when ordered) that came in while we had employees from another store covering so we could have a team dinner (someone was leaving i believe) and she got so mad that her drink wasn't already made and when they asked her what she has she demanded that they call me in to make it since she didn't know what it was. the MIC texted me and I told her what to make but man! Why is it so hard to learn what it is you drink EVERYDAY (we can even print out the receipt to show at other stores) and tell someone what you want?

[Green_Fairy]

lol! wow...that's...that's pretty epic. she doesn't know how to order her own drink? what if she goes out of town and wants it? what are they gonna do, fly you to where ever she is?

[raw456]

A new coffee shop opened near my work a couple of months ago. I was amazed that after only 1 week of opening, they remembered what coffee I have (reg skim caramel latte for the record )

Elspeth has it right. Barista's are god (or goddess) like in my book.

If people get that stressed out before coffee, maybe they should reconsider their choice of beverage?

[Spork4pedro]

lol! wow...that's...that's pretty epic. she doesn't know how to order her own drink? what if she goes out of town and wants it? what are they gonna do, fly you to where ever she is?

As far as I know she's only gone to the other store in the town next to us cuz she actually called us on her cell to have us explain how to make her drink. Our receipts actually print out how to order it so everytime I've printed her receipt and told her to just hand it to the cashier should she need it. But apparently that's difficult to remember

On the day to day though, she's very nice to us and tips everytime.

[RecoveringKinkoid]

You know you have a sucky life when the only thing that makes you feel special is a barrista in a coffee shop remembering what you order every morning.

I mean, it's nice and all when someone remembers you, of course. But to act like that if they don't? Either an enormous, monster size ego or no ego at all. Can't figure out which.

[Mongo Skruddgemire]

I do feel for you. My first day at the last retail computer store I worked at, I was accosted by someone who was very angry that I was unaware of the fact that he was a close personal friend of my boss (the owner) and is never charged the bench fee for service.

That my somehow not being to gather from the psychic wavelenghts of the universe the simple fact of this was a personal insult to him, his family, and 30 generations of his ancestors and was a trespass worthy of being fired.

He tried, thankfully my boss was understanding enough to realise that I'm not privy to all of his secrets when I've only worked at his store for 30 minutes.

[Fiyero]

Baristas are close to gods in my book (and no I am not addicted to coffee at all, why do you ask ) They provide the yummy drink that makes my brain work in the morning.

The Barista can really add to the expereince and it is one of those things that make the difference between a Starbucks coffee or a cafe coffee. I can make one drink using my nespresso machine with milk frother - a latte, The nice people at Starbucks can make anything I can imagine. Admitidly I don't make it too hard ordering a double tall latte most of the time but twice that has resulted in an order for 2 lattes. Oddly I didn't rant and rave.

[Green_Fairy]

Admitidly I don't make it too hard ordering a double tall latte most of the time but twice that has resulted in an order for 2 lattes. Oddly I didn't rant and rave.

lol that cracks me up. maybe their registers are 'tarded like ours. i'll sometimes i gotta really pound the buttons for them to register. usually we're just like "oops we messed up. want two for the price of one?"

but i had another "read my mind" customer today...i was working drive thru and a guy said his order waaaay to fast for me to catch and then moved ahead in the line before i could ask him to repeat it. when he got to the window a few customers later, he was talking on his cell phone, to important to even look at me. i had to say "sir" about 5 times before he caught on. looked at me like i was a flaming idiot. couldn't get off the phone long enough to be polite.
grr. hate cell phones.

[EmilyRose1982]

I HATE it when people are on their goddamn cell phones when they come through my drive-thru. (I work at a Caribou Coffee)

Not only is it rude, it's just plain obnoxious to hear them continuing their menial conversations at our speaker, forcing me to wait for them to order.

Once a CW of mine didn't even greet a woman who drove up and was chatting away on her phone. A full three minutes passed before she finished her phone call, and then she had the nerve to yell "Hello?!?" at our speaker.

CW didn't miss a beat though. He said "Hi there, was just waiting for you to finish your phone call!" The SC sort of laughed, but it was obvious she knew she'd been called out for her rudeness.

I really want to purchase some sort of wave emitter to put on our drive-thru speaker and window that will block all cell phone reception. Ah, to dream.