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  • "knows the owner" guest

    A bit of a spin on the "I know the owner":



    SC: Hi, I need a room for this evening. I stay at you all often....*looks at pic of owner we have displayed* Oh ____ owns this place huh? I am from *same town as owner, where their first hotel is*.
    Me: Oh yeah? Yep, she's our owner.
    SC: Yeah so I should be in your system...you are *not our hotel chain* aren't you?
    Me: No, we are *different hotel chain*... (clearly this guy has no idea what he is talking about but trying so very horribly to get it right)
    SC: Oh...hmmm...I don't know if I have that.. *has at last 15 cards he is shuffeling though*
    Me: Well, I can try to look you up in the system if I...
    SC: Okay name is _____
    Me: (I was going to make sure we have the room type he wished for available, but noo...) I am sorry, how do you spell that?
    SC: *rattles it off fast*
    Me: Could you repeat that?
    SC: *sounding annoyed, from here on out tells me everything really slow like I am handicap* _ _ _ _ _
    Me: Alright, let's see here...well the only person who pulled up is from Missouri...
    SC: That's not it. No Montana?
    Me: (Holy crap, are you dence, what did I just say??) No.
    SC: Then I must not be one.
    Me: Okay, well if you are interesting in learning about the program, here is the informational brochure...*hand it to him*
    SC: Alright.
    Me: May I get an address in *owners town*?
    SC: Actually it's technically *not owner's town* (Oh you sly one, a twist! You tried to M. Knight Shyamalan me!)
    Me: Alright...
    SC: *slowly states his address* (I also get his phone number etc)
    Me: Okay, and were you looking for 1 or 2 beds?
    SC: Well, I need like 2 queens or kings...
    Me: O..
    SC: Actually, do you have a rollaway or something?
    Me: Let me go check *see we have some ready & available* Yep we sure do.
    SC: Well...do you have a room with those beds and a hide-a-bed?
    Me: No, I am sorry we only have a hide-a-bed available in a room with just a king. We do not have a room with 3 beds at all.
    SC: Ah, okay. *get him all set with keys*
    Me: Alright, I will be bringing down the rollaway as soon as I can as long as the phone doesn't ring. *smile*
    SC: What do you mean? (Okay you treat me like I am handicap, and I question your mental abilities!)
    Me: (I had tried to be friendly, & joking with my comment.) I will be bringing the rollaway down as long as the phone does not ring...
    SC: I don't understand.
    Me: My phone, up here, I should be right down unless the phone rings.
    SC: *blank stare*
    Me: Ya know, if someone calls the hotel?
    SC: *blank stare*
    Me: .....
    SC: OH! I get it. Okay....that's weird...



    WTF????
    Last edited by thehippie777; 10-20-2009, 10:46 AM.
    When it comes to getting things done, we need fewer architects and more bricklayers. ---Colleen C. Barrett---

  • #2
    Okay for the majority of this story I thought the guy was scamming you. But now I think he might just be really stupid.

    I mean, "I'll bring it to you unless the phone rings" is not exactly speaking in Sanskrit is it? I can happily say i have never had a guest that stunned.

    Though I've had plenty of "I know the owners." Once or twice they really did and i needed to comp a crap load of rooms after calling my boss in his suite.
    Hinakiba777- Student of Divinity-Always trying to get laid.

    Annoying student=I pay tuition here so I pay your salary!
    Desk Worker=I pay tuition here, too. So I guess I pay myself.

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    • #3
      apparently not everyone understands this concept of who you see is what you got... most hotels don't have endless back rooms full of employees to come forward at a moments notice.
      If you wish to find meaning, listen to the music not the song

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      • #4
        Quoth smileyeagle1021 View Post
        apparently not everyone understands this concept of who you see is what you got... most hotels don't have endless back rooms full of employees to come forward at a moments notice.
        WHAT!?!?!

        But who's going to hop to answering my every whim regarding how to operate the AC, use the phone (which I used to call you), adjust the shower water temp, explain the snack bar prices (even though they're on the list in my hand), bring me extra towels, and every other issues I can think of ad nauseum all night long?

        That's it. I'm telling the owner!
        Sorry, my cow died so I don't need your bull

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        • #5
          Quoth EvilEmpryss View Post
          WHAT!?!?!

          But who's going to hop to answering my every whim regarding how to operate the AC, use the phone (which I used to call you), adjust the shower water temp, explain the snack bar prices (even though they're on the list in my hand), bring me extra towels, and every other issues I can think of ad nauseum all night long?

          That's it. I'm telling the owner!
          hahaha That was sooo true!
          When it comes to getting things done, we need fewer architects and more bricklayers. ---Colleen C. Barrett---

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