A bit of a spin on the "I know the owner":
SC: Hi, I need a room for this evening. I stay at you all often....*looks at pic of owner we have displayed* Oh ____ owns this place huh? I am from *same town as owner, where their first hotel is*.
Me: Oh yeah? Yep, she's our owner.
SC: Yeah so I should be in your system...you are *not our hotel chain* aren't you?
Me: No, we are *different hotel chain*... (clearly this guy has no idea what he is talking about but trying so very horribly to get it right)
SC: Oh...hmmm...I don't know if I have that.. *has at last 15 cards he is shuffeling though*
Me: Well, I can try to look you up in the system if I...
SC: Okay name is _____
Me: (I was going to make sure we have the room type he wished for available, but noo...) I am sorry, how do you spell that?
SC: *rattles it off fast*
Me: Could you repeat that?
SC: *sounding annoyed, from here on out tells me everything really slow like I am handicap* _ _ _ _ _
Me: Alright, let's see here...well the only person who pulled up is from Missouri...
SC: That's not it. No Montana?
Me: (Holy crap, are you dence, what did I just say??) No.
SC: Then I must not be one.
Me: Okay, well if you are interesting in learning about the program, here is the informational brochure...*hand it to him*
SC: Alright.
Me: May I get an address in *owners town*?
SC: Actually it's technically *not owner's town* (Oh you sly one, a twist! You tried to M. Knight Shyamalan me!)
Me: Alright...
SC: *slowly states his address* (I also get his phone number etc)
Me: Okay, and were you looking for 1 or 2 beds?
SC: Well, I need like 2 queens or kings...
Me: O..
SC: Actually, do you have a rollaway or something?
Me: Let me go check *see we have some ready & available* Yep we sure do.
SC: Well...do you have a room with those beds and a hide-a-bed?
Me: No, I am sorry we only have a hide-a-bed available in a room with just a king. We do not have a room with 3 beds at all.
SC: Ah, okay. *get him all set with keys*
Me: Alright, I will be bringing down the rollaway as soon as I can as long as the phone doesn't ring. *smile*
SC: What do you mean? (Okay you treat me like I am handicap, and I question your mental abilities!)
Me: (I had tried to be friendly, & joking with my comment.) I will be bringing the rollaway down as long as the phone does not ring...
SC: I don't understand.
Me: My phone, up here, I should be right down unless the phone rings.
SC: *blank stare*
Me: Ya know, if someone calls the hotel?
SC: *blank stare*
Me: .....
SC: OH! I get it. Okay....that's weird...
WTF????
SC: Hi, I need a room for this evening. I stay at you all often....*looks at pic of owner we have displayed* Oh ____ owns this place huh? I am from *same town as owner, where their first hotel is*.
Me: Oh yeah? Yep, she's our owner.
SC: Yeah so I should be in your system...you are *not our hotel chain* aren't you?
Me: No, we are *different hotel chain*... (clearly this guy has no idea what he is talking about but trying so very horribly to get it right)
SC: Oh...hmmm...I don't know if I have that.. *has at last 15 cards he is shuffeling though*
Me: Well, I can try to look you up in the system if I...
SC: Okay name is _____
Me: (I was going to make sure we have the room type he wished for available, but noo...) I am sorry, how do you spell that?
SC: *rattles it off fast*
Me: Could you repeat that?
SC: *sounding annoyed, from here on out tells me everything really slow like I am handicap* _ _ _ _ _
Me: Alright, let's see here...well the only person who pulled up is from Missouri...
SC: That's not it. No Montana?
Me: (Holy crap, are you dence, what did I just say??) No.
SC: Then I must not be one.
Me: Okay, well if you are interesting in learning about the program, here is the informational brochure...*hand it to him*
SC: Alright.
Me: May I get an address in *owners town*?
SC: Actually it's technically *not owner's town* (Oh you sly one, a twist! You tried to M. Knight Shyamalan me!)
Me: Alright...
SC: *slowly states his address* (I also get his phone number etc)
Me: Okay, and were you looking for 1 or 2 beds?
SC: Well, I need like 2 queens or kings...
Me: O..
SC: Actually, do you have a rollaway or something?
Me: Let me go check *see we have some ready & available* Yep we sure do.
SC: Well...do you have a room with those beds and a hide-a-bed?
Me: No, I am sorry we only have a hide-a-bed available in a room with just a king. We do not have a room with 3 beds at all.
SC: Ah, okay. *get him all set with keys*
Me: Alright, I will be bringing down the rollaway as soon as I can as long as the phone doesn't ring. *smile*
SC: What do you mean? (Okay you treat me like I am handicap, and I question your mental abilities!)
Me: (I had tried to be friendly, & joking with my comment.) I will be bringing the rollaway down as long as the phone does not ring...
SC: I don't understand.
Me: My phone, up here, I should be right down unless the phone rings.
SC: *blank stare*
Me: Ya know, if someone calls the hotel?
SC: *blank stare*
Me: .....
SC: OH! I get it. Okay....that's weird...
WTF????
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