I wish they would listen/care/anything
Person in question has called me for reservations.
SC: And I want a room close to the lobby.
Me: Sure, I will go ahead and put that request i...
SC: I want room 101, like I had before.
We are remodeling rooms and room 101 is by chance being converted into our new business center.
Me: I am sorry, room 101 will not be available anymore because it is being remodeled. It is going to be out new business center.
SC: That carpet needs to be replaced in that room!!!
??? Are you dense...of course you are!
Me: Well, like I said it is being remodeled. That is why the carpetting hadn't been repalced yet, it is going to be our new business center.
SC: ok
Me: But we will get you just down the hall. Room 101 will not longer exist as a room anymore, just so you know for the future.
Better explain that last part, odds are I will be forever.
Um wow. ___help___
Person in question has called me for reservations.
SC: And I want a room close to the lobby.
Me: Sure, I will go ahead and put that request i...
SC: I want room 101, like I had before.
We are remodeling rooms and room 101 is by chance being converted into our new business center.
Me: I am sorry, room 101 will not be available anymore because it is being remodeled. It is going to be out new business center.
SC: That carpet needs to be replaced in that room!!!
??? Are you dense...of course you are!
Me: Well, like I said it is being remodeled. That is why the carpetting hadn't been repalced yet, it is going to be our new business center.
SC: ok
Me: But we will get you just down the hall. Room 101 will not longer exist as a room anymore, just so you know for the future.
Better explain that last part, odds are I will be forever.
Um wow. ___help___
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