Today was Remembrance Day, and as is tradition, at 11 am, we observed 2 minutes of silence.
We cut the sound from the radio, and the manager made an "Attention Shoppers..." announcement, asking them to join with staff in observing 2 minutes of silence.
After 30 years in retail, I don't know why I was shocked by the behaviour I witnessed, but I was.
The manager had no sooner made the announcement than one woman made a beeline for the paint counter and started talking to the clerk about a paint issue.
Another customer in flooring continued to discuss his order with the clerks.
Another man, totally oblivious to the people standing, silent all around him continued his cellphone conversation that could be heard 2 aisles over.
People kept shopping, even heading to the cash register expecting to be rung through.
Even staff continued to talk in some areas of the store.
If that wasn't bad enough, the "2 minutes of silence" ended up being less than a minute.
Absolutely disgusting behaviour, in my opinion.
We cut the sound from the radio, and the manager made an "Attention Shoppers..." announcement, asking them to join with staff in observing 2 minutes of silence.
After 30 years in retail, I don't know why I was shocked by the behaviour I witnessed, but I was.
The manager had no sooner made the announcement than one woman made a beeline for the paint counter and started talking to the clerk about a paint issue.
Another customer in flooring continued to discuss his order with the clerks.
Another man, totally oblivious to the people standing, silent all around him continued his cellphone conversation that could be heard 2 aisles over.
People kept shopping, even heading to the cash register expecting to be rung through.
Even staff continued to talk in some areas of the store.
If that wasn't bad enough, the "2 minutes of silence" ended up being less than a minute.
Absolutely disgusting behaviour, in my opinion.
Comment