With the cold weather coming in and subsequent snow storms, vehicles tend to not run very well or go off the road or slide into other cars or just plain quit! They say, "It's too freakin' cold, I'm not working for you today!"
This is the most wonderful time of the year to be a dispatcher for a tow truck fleet! When it's cold and snowing, there are LOTS, LOTS of service calls!
Sometimes, the only service we can provide is a taxi service. We will go and get the member off the road to a safe location and pick up the vehicle when the conditions are more favorable. Our members safety is our primary concern. Most of the time, the highway patrol has shut down the interstates and some other roadways - it's a safety issue. If you are off the road and stuck, chances are the truck will go off the road and get stuck. They are not magically little machines that are impervious to the elements!
Does this stop the SCism....of course not! They don't understand the whole safety thing...they are soooooo put out by the fact that our trucks cannot, by order of the highway patrol, enter the interstates!
Not too mention my digital dispatch screen. If I look away, or blink, or look down and pick a string off my sweater - when I look back up - I kid you not -there are 10 - 15 calls sitting in queue waiting for assignment! ALL I DID WAS BLINK!!! NEVER AGAIN! I must tape my eyes open and keep them locked on the screen at all times!!
This is just the beginning! And to think, I recently had my interview to be on the other side of all this madness! Dealing with SCs over the phone is one thing, but if I get the driver position, I'll have to deal with them on location! If that happens, y'all will hear about it!
This is the most wonderful time of the year to be a dispatcher for a tow truck fleet! When it's cold and snowing, there are LOTS, LOTS of service calls!

Does this stop the SCism....of course not! They don't understand the whole safety thing...they are soooooo put out by the fact that our trucks cannot, by order of the highway patrol, enter the interstates!
Not too mention my digital dispatch screen. If I look away, or blink, or look down and pick a string off my sweater - when I look back up - I kid you not -there are 10 - 15 calls sitting in queue waiting for assignment! ALL I DID WAS BLINK!!! NEVER AGAIN! I must tape my eyes open and keep them locked on the screen at all times!!
This is just the beginning! And to think, I recently had my interview to be on the other side of all this madness! Dealing with SCs over the phone is one thing, but if I get the driver position, I'll have to deal with them on location! If that happens, y'all will hear about it!
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