So for the record I hate remote unlocks because once something like that exists people forget how to use their keys.
So back story there is an FCC regulation that says radio devices must be able to be interfered with so that they do not interfere with emergency communications.
In this one town there is a parking lot in a shopping center where certain frequencies of remote unlocks do not work due to the security system in use.
When this SC called he insisted that this was a warranty issue no matter how often I pointed out that he could go fight with FCC but we could not make his signal stronger.
The truly sucky part was when he asked, "So what my wife is just supposed to stand in the rain while she unlocks her door?"
"No sir she can use an umbrella"
My supervisor whom yes he immediately asked for had to explain that I wasn't being sarcastic but was rather offering a perfectly legitimate solution to his problem of being rained on.
So back story there is an FCC regulation that says radio devices must be able to be interfered with so that they do not interfere with emergency communications.
In this one town there is a parking lot in a shopping center where certain frequencies of remote unlocks do not work due to the security system in use.
When this SC called he insisted that this was a warranty issue no matter how often I pointed out that he could go fight with FCC but we could not make his signal stronger.
The truly sucky part was when he asked, "So what my wife is just supposed to stand in the rain while she unlocks her door?"
"No sir she can use an umbrella"
My supervisor whom yes he immediately asked for had to explain that I wasn't being sarcastic but was rather offering a perfectly legitimate solution to his problem of being rained on.
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