You better get used to it.

[jackfaire]

So I was volunteering to be a waiter in high school for our dinner theater. Most of my customers were awesome fun people there to enjoy the show. I was having a blast and made the comment a couple of times that I could see being a waiter for a living.

One of my customers took this to mean they needed to give me the full SC experience to show how bad the job could be. They complained about everything even the freaking water.

Were rude spoke down to me like i was nothing. Came close to making me storm out I was so frustrated and angry.

Really sad part this SC was my mom. Later she couldn't understand why I was so upset after all, "I was just teaching you a lesson"

[corporate_food_slave]

You should have had her kicked out and told her the same thing.

[jackfaire]

You should have had her kicked out and told her the same thing.

Sadly school function unable to do so.

[Terinka]

lol thats why i work at the bar i can actually tell people off!
But had my share from the restaurnt i worked at, and the second bar i still work at( thank god just once a week)....at that moment u just have to stand and take the abuse :-(

[Hobbs]

No offense Jackaire, but could I nominate your mom for 'Bad Parent of the Year'?

I mean, geez; that's just bad form.

[jackfaire]

No offense Jackaire, but could I nominate your mom for 'Bad Parent of the Year'?

I mean, geez; that's just bad form.

Yeah according to my friends (for many other things) she would win by a landslide.

[roguesqd]

maybe moms house needs a good tp'ing...just to teach her a lesson

[LadyAndreca]

My parents were the worst SCs I had at my first job, too. I worked at a movie theater, so my immediate family got to see movies for free after they'd been in the theater for X number of weeks. My parents decided that since they were getting into the movie for FREE, they'd buy concessions (for the first time I could remember--they NEVER do that). My coworkers made sure to shove me at the register for that line so I could serve them.

Me: *standard spiel, including option to upgrade drinks for a quarter, which we can get fired for not saying*
Mom: WHAT IS WRONG WITH YOU?! YOU KNOW I CAN NEVER FINISH A SMALL!! I'M ONLY BUYING THIS IN THE FIRST PLACE BECAUSE I DIDN'T SPEND MONEY ON THE TICKETS!!!
Coworkers:
Siblings: (We don't know her, really!)
Dad: *hands over money* That WAS a pretty dumb thing to say, LadyA.

Later, Dad came up to tell me that the paper towels in the men's room are out. Fair enough, I told him I'd let the guys know. But the only guys on that day were our two ushers, and they were busy taking tickets and couldn't get to it right away. Ten minutes later, he had to take a different brother in there...

Dad: I told you there were no paper towels!
Me: *snaps* Dad, that's the MEN'S ROOM! What do you want me to do, go in there?? There's only two guys working today, I already let them know, and they'll get to it when the movies start and they have time to do it!
Dad: ... *scowls at me, goes back in the movie without coming up with an answer*


Honestly, I think parents are the worst customers because they know you, so they feel they don't have to treat you with the respect or distance they would a stranger. They have trouble separating professional setting from home settings and feel they should be correcting you if they think you're doing something wrong--even if you are doing your job perfectly. On the reverse side, we have the same problem ourselves: we have some sort of expectation that our relatives will be nice to us, which can be unrealistic at times.

But I can still guarantee you Mom wouldn't have flipped out on one of my coworkers; she'd have said "no thank you" and let that be that.

[tollbaby]

Holy crap, your parents suck LOL (Mine do to, a lot more, but not in that particular way).

Only time I ever worked retail was at the grocery store near our house. It's been my mom's regular store for 27 years, so she obviously shopped there while I was an employee. However, our store had a policy of not allowing cashiers to serve friends or family, so the one time she tried to cash out at my line, I directed her to another one, which she completely understood. I couldn't imagine my parents coming to my work to be dicks, and I'd certainly deal with it severely if they did LOL

[EricKei]

I would expect a family member to do something like that, *pretending* to be a jerk SC just to mess with you...ONCE, then dropping it immediately, preferably mid-transaction...but yeah. They were not kidding around.

[MadMike]

I never had a family member go to the extreme that some of you guys mentioned, but one time when I was venting about sucky customers to may grandma, she uttered that god-awful phrase. You know the one.

Looking back now, I should have asked her if the racist customer who insulted one of our black employees for no reason was right. Or the ones that started a fight in the store. Or the ones who thought the store policies or even the law didn't apply to them. She probably wouldn't have believed that people can be like that. Hell, I didn't believe it myself until I started working with them.

[sylvier]

Go Mom! Sorry, I'm a parent and I always like to hear stories about how to to humilliate your kids. Not that I've ever embarrassed my kid too much. Because she'll be choosing my nursing home

[XCashier]

She probably wouldn't have believed that people can be like that. Hell, I didn't believe it myself until I started working with them.

People who have never worked in customer service honestly have no idea that customers can suck, and badly. Folks who usually treat the SC person decently automatically assume everyone does so, and folks who are SCs either don't realize how sucky they're being, or don't care.

[Jester]

You should have had her kicked out and told her the same thing.

Sadly school function unable to do so.

Once I actually almost had to fire a couple employees of my college's student volunteer radio station. Do you know how much of a jackass someone has to be to even be considered for termination from a volunteer radio station?

Sadly, *I* do.

Honestly, I think parents are the worst customers because they know you, so they feel they don't have to treat you with the respect or distance they would a stranger. They have trouble separating professional setting from home settings and feel they should be correcting you if they think you're doing something wrong--even if you are doing your job perfectly.

I have seen time and again how horrible coworkers' families can be to them when the coworker is waiting on them. I am fortunate....though I have waited on my parents many times (though not in many years), they have never been that way to me. But then, my parents would never act like that in a restaurant at all, to a stranger or a friend. I have known for a long, long time that I have very lucky to have the parents I do.

Now, my older sister (The Witch) has been known from time to time to be horrible to restaurant staff--the workers at Lil Sis's wedding despised The Witch for the way she treated them--but either I have never waited on The Witch, or she behaved well if I did, since she knows that I would absolutely NOT tolerate shit like that, and would in fact kick her ass into next week if she tried.

[jackfaire]

But then, my parents would never act like that in a restaurant at all, to a stranger or a friend. I have known for a long, long time that I have very lucky to have the parents I do.
.

Yes you are my mom treats every other customer service person like they are gold. That is until they are "Screwing her over" aka doing what is good for their business and not bending over for her to screw them.