Yeah, I still had a good day so yeah...

[Greatscott]

this happened awhile ago but I got a phone call at my store

me
Gof-Guy on phone

Me-(happily yes this is important) Hello thank you for calling (store name) this is Greatscott how may I help you?

GOF-Well im glad your happy because im not!

me-I'm sorry

GOF-(cutting me off) not yet your not, I'm tired of your store i bought two DVDs used and they didnt work

me- well you can come down and ill gladly repl...

GOF- I'm not going to come all the way down there and just replace them do you know how much my times worth im not just gonna be happy with a return or exchange your going to have to give me a little more.

me- well sir i can't do th....

GOF- can't or Won't you do not realize what my time is worth i own my own business and I know to make my customers happy

me-well all i can do is follow the return policy....

GOF- Well what are we going to do

(Awkward silence)

me- I could order you new copies of the mov....

GOF- I am not happy I hope that you are no longer happy and that your day is miserable ill be down

dude never showed up but he never did spoil my day i had fun

[jackfaire]

*When guy does come in hand him the want ads when he asks why you are giving them to him* Well sir if you run your business the way you seem to think we should run ours you will be needing this soon.

[MrsEclipse]

If his time is THAT valuable, he's going to have to make some serious decisions about priorities. Because I'll bet you that if accounting went over all the material goods and employee hours (including accounting or not), even projected lost business (which would probably be small) it would take to make him happy, they'd say, "You know what? It may be worth that to you, but it certainly isn't to us. Buh-bye now."

[Sheldonrs]

A day without ruining some jerks life is like a day without sunshine.

[blas]

Especially if the guy with anger management problems likes to use you as his own personal weight lifting set.

[Bloodsoul]

I bought two DVDs used and they didnt work

You get what you paid for?

Alright, I s'pose it would be the store's responsibility to ensure that any used product they obtain still works, no? Still, accidents happen, things slip. I bought the PSX game, SoulBlade, used. Didn't work at all. So I went back to GameStop and was able to return it; no hassle, no exploding rants, all is right with the world.

I dunno, maybe I'm just too laid back; but I know that if I'm going to buy used copies of something there's a chance that it's just not going to work 100% and it's something I've learned to except.

[Food Lady]

His valuable time? He seems to have time to sit on his butt and watch DVDs. If he can do that, he can come back to the store. Self-important crank.

[trailerparkmedic]

His valuable time? He seems to have time to sit on his butt and watch DVDs. If he can do that, he can come back to the store. Self-important crank.

A thousand times this!

If your time is so valuable, why are you wasting it yelling at me?

[Broomjockey]

He seems to have time to sit on his butt and watch DVDs. If he can do that, he can come back to the store.

Or, he could be like me.

I play DVDs in the background as I'm doing other things. In fact, it's nearly integral to my concentration. Further, I don't have a car, so if I need to return something, that can be a major undertaking if it's not within walking distance. And even if it is, it can be nearly an hour, round-trip including the exchanging. So if a DVD doesn't work, I'm out the time it takes to troubleshoot my setup, to make sure it IS the DVD, calling to store to see if I can exchange it, and then finally actually making the exchange. That's a time investment greater than even if I did just sit on my ass and watch.

But, while I might be a touch cranky at having to do all that, I'd not ask for more than the ability to swap for working product, and I'd certainly never tell an associate "I hope your day is miserable."