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I had a true idiot earlier today.
The phones at Flowers O Suck have been screwed up off and on for weeks while the dynamiting across the street from corporate goes on to put in a new Maul, err, Mall. Sometimes it creates havoc with our fiber optics, etc. The last week has been horrendous. I logged in this afternoon and got Mr I Refuse To Understand & Chose To Think You Are Rude. Same guy all three calls
Call 1
Me: Thank you for calling, blah, blah, blah
Assclown: *crackle, pop. crinkle, crinkle* and *hiss, crackle pop* prices
Me: Sir, we're having phone issues today and I am only getting an occasional word. I need for you to call back and see if we can establish a clearer connection.
Assclown: *pop,pop, hiss* Stupid!! *rattle rattle longggggg silence..........*
so I hang up....
Call 2
Me: Thank you for calling, blah, blah, blah
Same Assclown: *rattle rattle longggggg silence..........*
Me: Hello? Are you there?
Assclown *hiss* wanted *pop* know *crackle* of roses *boom pop* tomorrow.
Me (thinking that he probably wants a price on roses..) Roses are xx.xx per dozen and delivery is xx.xx plus taxes.
Assclown *clickclickclick BOOM!* grumble grumble too softly to understand *hisssssssss whomp*
Me: Sir, we still have a very bad connection. We're having phone problems with our system. I do apologize but please call back.
so I hang up....
Call 3
Me: Thank you for calling, blah, blah, blah
Still Same Asshole: You are RUDE!!!! How DARE you hang up on ME like that!!
Me: Sir, I told you twice we had a bad connection, that we were having problems with our telephone system and that you needed to call back. How is that rude?
SSA: You are not professional! You didn't even ask if I was STILL THERE! You just kept hanging up.
Me: Again, I told you both times we had a bad connection and the phones weren't working correctly.
SSA: *breaks out race card & I am not using exact disrespectful words he used*
Me:
Me: Sir, I cannot see through the phone and see your ethnicity. In no way was my hanging up on you connected to anything remotely like that.
SSA: Yeah, so because you keep insulting me and lying to me I wanna discount!
Me: Sorry but you don't qualify for a discount.
SSA - click
Okay you nasty little assclown, I work on commission and trust me, I would not hang up on anyone I thought I could squeeze my commission out of. But if all I can hear is static and random words then you're out of luck because I don't moonlight as the telephone repairman. Playing the race card is pretty stupid over the phone.
The phones at Flowers O Suck have been screwed up off and on for weeks while the dynamiting across the street from corporate goes on to put in a new Maul, err, Mall. Sometimes it creates havoc with our fiber optics, etc. The last week has been horrendous. I logged in this afternoon and got Mr I Refuse To Understand & Chose To Think You Are Rude. Same guy all three calls
Call 1
Me: Thank you for calling, blah, blah, blah
Assclown: *crackle, pop. crinkle, crinkle* and *hiss, crackle pop* prices
Me: Sir, we're having phone issues today and I am only getting an occasional word. I need for you to call back and see if we can establish a clearer connection.
Assclown: *pop,pop, hiss* Stupid!! *rattle rattle longggggg silence..........*
so I hang up....
Call 2
Me: Thank you for calling, blah, blah, blah
Same Assclown: *rattle rattle longggggg silence..........*
Me: Hello? Are you there?
Assclown *hiss* wanted *pop* know *crackle* of roses *boom pop* tomorrow.
Me (thinking that he probably wants a price on roses..) Roses are xx.xx per dozen and delivery is xx.xx plus taxes.
Assclown *clickclickclick BOOM!* grumble grumble too softly to understand *hisssssssss whomp*
Me: Sir, we still have a very bad connection. We're having phone problems with our system. I do apologize but please call back.
so I hang up....
Call 3
Me: Thank you for calling, blah, blah, blah
Still Same Asshole: You are RUDE!!!! How DARE you hang up on ME like that!!
Me: Sir, I told you twice we had a bad connection, that we were having problems with our telephone system and that you needed to call back. How is that rude?
SSA: You are not professional! You didn't even ask if I was STILL THERE! You just kept hanging up.
Me: Again, I told you both times we had a bad connection and the phones weren't working correctly.
SSA: *breaks out race card & I am not using exact disrespectful words he used*
Me:
Me: Sir, I cannot see through the phone and see your ethnicity. In no way was my hanging up on you connected to anything remotely like that.
SSA: Yeah, so because you keep insulting me and lying to me I wanna discount!
Me: Sorry but you don't qualify for a discount.
SSA - click
Okay you nasty little assclown, I work on commission and trust me, I would not hang up on anyone I thought I could squeeze my commission out of. But if all I can hear is static and random words then you're out of luck because I don't moonlight as the telephone repairman. Playing the race card is pretty stupid over the phone.
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