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THIS guy was a true SC if there ever was one.
This happened very early this morning, when I was the only cashier working. A guy comes up with several items. One was a small pack of multi-color expandable hanging file folders, which rang up at $7.99
SC: Wait, what did the folders ring up at?
Me: Hmm *checks*........$7.99
SC: The sign says $6.99.
Me: OK, I'll have that checked for you.
Just at this moment, one of the office supply guys was coming back in from loading a desk into a customer's car. I called him over (being the only cashier I can't leave to do this myself) and ask him to do a price check for me. I handed him the pack of folders. He disappeared into the aisles and came back a minute later.
OS Guy: They're $7.99
SC: Not according to YOUR sign they aren't!!!!!
OSG: Well, these ones were $7.99. There was the same package, except in plain beige, that was $6.99. Maybe these were moved into that stack by mistake.
SC: What......hey, that's not what I brought up!!!!!! *points to the folders in OSG's hand* That's the wrong item!!!! That's not what I had the first time!
OSG *confused*: It's the item I was handed to check!
SC: No it isn't! You went back there and came back with the more expensive item!
Me: Sir.....*I rotate the register screen around so he can see it, then scan the folders in again* it's the same as the one I rang in the first time. See? Same price, same UPC.
SC: That can't be right. *OSG leaves because he is mad*
Me: Well, I can have him get the cheaper ones if you want
SC: No! Forget it! *walks right out the door, leaving his stuff on the counter*
This guy was a true A-hole, and a total flipping idiot to boot. HOW DARE YOU accuse us of trying to scam you like that! We would NEVER do that to ANYONE. OS Guy has been working there for half of forever. He knows what he is doing as is also one of the nicest guys there. He's the LAST person who would do that (not that any of us would). And oh, by the way, yes it IS what you brought up the first time!
I was more stunned than angry wehen it happened, since the accusation wasn't directed at me, but if I had the authority to do so, I would have told him not to come back again, ever.
What a jerk.
This happened very early this morning, when I was the only cashier working. A guy comes up with several items. One was a small pack of multi-color expandable hanging file folders, which rang up at $7.99
SC: Wait, what did the folders ring up at?
Me: Hmm *checks*........$7.99
SC: The sign says $6.99.
Me: OK, I'll have that checked for you.
Just at this moment, one of the office supply guys was coming back in from loading a desk into a customer's car. I called him over (being the only cashier I can't leave to do this myself) and ask him to do a price check for me. I handed him the pack of folders. He disappeared into the aisles and came back a minute later.
OS Guy: They're $7.99
SC: Not according to YOUR sign they aren't!!!!!
OSG: Well, these ones were $7.99. There was the same package, except in plain beige, that was $6.99. Maybe these were moved into that stack by mistake.
SC: What......hey, that's not what I brought up!!!!!! *points to the folders in OSG's hand* That's the wrong item!!!! That's not what I had the first time!
OSG *confused*: It's the item I was handed to check!
SC: No it isn't! You went back there and came back with the more expensive item!
Me: Sir.....*I rotate the register screen around so he can see it, then scan the folders in again* it's the same as the one I rang in the first time. See? Same price, same UPC.
SC: That can't be right. *OSG leaves because he is mad*
Me: Well, I can have him get the cheaper ones if you want
SC: No! Forget it! *walks right out the door, leaving his stuff on the counter*
This guy was a true A-hole, and a total flipping idiot to boot. HOW DARE YOU accuse us of trying to scam you like that! We would NEVER do that to ANYONE. OS Guy has been working there for half of forever. He knows what he is doing as is also one of the nicest guys there. He's the LAST person who would do that (not that any of us would). And oh, by the way, yes it IS what you brought up the first time!
I was more stunned than angry wehen it happened, since the accusation wasn't directed at me, but if I had the authority to do so, I would have told him not to come back again, ever.
What a jerk.
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