So this guy walks up outside the front door. Since this is the middle of the night, the front door is locked, and people have to call us if they want to order pick-up (which is actually "delivery" to their car or just outside). It might be important to note SC was drunk. Then again it might not, I don't know.
Note: "Ed" is the owner of the store (we have about five stores).
Me: Thank you for calling, can I help you?
SC: Yes, I talked to Ed and he said you guys could just give me a pizza.
Me: You talked to Ed?
SC: Yeah. He said I could have a pizza.
Me: Did you call in earlier and talk to Ed the manager?
SC: Yeah.
Me: That's strange. Ed hasn't been here all night. One moment.
I put him on hold and talk to the manager. I know the only person "Ed" would give a free pizza to is himself, or his partner (business partner, not sexual partner, though now I think of it he probably would for a sexual partner too...)
The manager talks with SC and just tells him to call "Ed" and have "Ed" call us. I don't know what else was said, but this infuriated SC.
Manager hangs up. Five minutes later SC calls again, and I answer:
Me: Thank you for calling, can I help you?
SC: Yeah, I'm just trying to get my pizza. If you don't give it to me, I'm calling the health department!!
Me: Are you threatening us?
SC: Uh, uh, no...
**second line begins to ring**
Me: Y'know, I'm going to talk to a real customer now.
**hangs up and answers next line**
SC walks away and I never heard from him again... This was about two weeks ago.
Note: "Ed" is the owner of the store (we have about five stores).
Me: Thank you for calling, can I help you?
SC: Yes, I talked to Ed and he said you guys could just give me a pizza.
Me: You talked to Ed?
SC: Yeah. He said I could have a pizza.
Me: Did you call in earlier and talk to Ed the manager?
SC: Yeah.
Me: That's strange. Ed hasn't been here all night. One moment.
I put him on hold and talk to the manager. I know the only person "Ed" would give a free pizza to is himself, or his partner (business partner, not sexual partner, though now I think of it he probably would for a sexual partner too...)
The manager talks with SC and just tells him to call "Ed" and have "Ed" call us. I don't know what else was said, but this infuriated SC.
Manager hangs up. Five minutes later SC calls again, and I answer:
Me: Thank you for calling, can I help you?
SC: Yeah, I'm just trying to get my pizza. If you don't give it to me, I'm calling the health department!!
Me: Are you threatening us?
SC: Uh, uh, no...
**second line begins to ring**
Me: Y'know, I'm going to talk to a real customer now.
**hangs up and answers next line**
SC walks away and I never heard from him again... This was about two weeks ago.
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