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It's not my fault your handwriting sucks.

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  • It's not my fault your handwriting sucks.

    Once again, I was stuck helping a customer at the UPS counter. At least it was because Jackass was on break, and not because he just didn't feel like doing his job.....

    First of all, the customer kept asking me to enter his Rewards number. I explained to him that 1) I don't need nor can I use his Rewards number at this juncture. UPS doesn't care about it, so there's no place to enter it in the shipping info and 2) shipping doesn't count towards Rewards anyway (since it's a 3rd party service), so even if I could enter it, there was no point.

    I start to enter the information for the first of two packages he had. He'd already hand written the recipient and return addressed on the packages, but hadn't bother to put full names on there.

    Me (entering sender info): Could I have your first name, sir?

    SC: Well, you can look up my Rewards card by my phone number, which is--

    Me: No no, I don't need your Rewards card right now. I need your first name for the sender info.

    SC: Oh, it's [name].

    Me: Thank you.

    Now, I forget the name of the town he was sending it to, but it was Sa-something, North Carolina. Thing was, he'd squished the "A" so much it looked like an "L," or perhaps a badly squished "E."

    Me: What's the name of the town, sir? I can't quite make that out.

    SC: [Town].

    ME: Ok, so S-E-

    SC: NO!! S-A!!!


    Whoa! Settle down there! I'm just clarifying the spelling. I don't care if your handwriting sucks, because so does mine (and I actually had to do an extra year of school because of it, but that's a whole 'nother story). I'm used to people asking me to clarify what I wrote (though mine isn't so bad that I make an A look like an L....). It's really not a big deal, so don't take it out on ME!

    Me: Could you describe the contents of the package for me, please?

    SC: Christmas presents.

    *Sigh* Look, it's not a present for me, and I have no plans to visit North Carolina any time soon, so you can tell me what it is; I won't tell anyone.

    Me: Could you be a little more specific, please.

    SC: *typical SC sigh* Clothing and candy.

    Me: Thank you (see? That Was Easy™) And do you need to declare a value over $100?

    SC: What for?!

    Me: For shipping insurance.

    SC: How much does that cost???

    Me: Well, it depends on how much you want to insure it for, and--

    SC: What if it's $100?

    Me: Then it's no extra charge.

    SC: $100 then!

    Me: OK.


    Then, when it came time to weigh the second package, I had to ask him to move, because he'd decided it'd be a good idea to rest his hands on the package while it was on the scale. He jerked his hands off as if I'd slapped him.

    Me: Ah, see, it's a good thing I noticed that, because to took 5 pounds off the weight. It was registering 12.something pounds, and it just dropped to 7.75.

    Luckily, that seemed to calm him down, and he was civil for the rest of the transaction. But seriously, it seems like more often than not, processing a UPS shipping request is like pulling teeth.
    "We guard the souls in heaven; we don't horse-trade them!" Samandrial in Supernatural

    RIP Plaidman.

  • #2
    This is why I always type things up before I go to the UPS store. My handwriting is terrible, and I'll admit it. To date, I've met exactly ONE person who can read my handwriting without difficulty. (funny, because as to date, I'm apparently the only one besides her who can read her handwriting as well.)

    I would never subject some poor CSR to my handwriting. It probably violates some Geneva Convention codes...
    Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad.

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    • #3
      Sounds like mine >_>

      I had to take mini-class in elementary school to work on my handwriting. With Jumbo pencils and everything. I'm proud to say that it didn't do a bit of good

      I have actually had people take a page of my college notes, hold it above their head, up to a bright light, flip it upside down, and even reverse the page (if only holding one sheet) to try and read it. Ironically enough, my Japanese writing is EASIER to read than my (native) English writing (well, for people who can read JP anyway). Keep in mind that the scribble is that bad in *manuscript*. My cursive makes that look like fine calligraphy >_>
      "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
      "The difference between an amateur and a master is that the master has failed way more times." - JoCat
      "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
      "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
      "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
      "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
      Acts of Gord – Read it, Learn it, Love it!
      "Our psychic powers only work if the customer has a mind to read." - me

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      • #4
        I am capable of doing my block lettering, like they teach you in drafting class, completely illegibly. It's just a gift, what can I say.

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        • #5
          Quoth Dave1982 View Post

          SC: *typical SC sigh* Clothing and candy.

          Me: Thank you (see? That Was Easy™) And do you need to declare a value over $100?
          I don't know why, but this little snippet made me laugh uncontrollably for a few moments. Thanks, I needed that.
          "If we refund your money, give you a free replacement and shoot the manager, then will you be happy?" - sign seen in a restaurant

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          • #6
            My hand writing is so bad that my teachers just gave up on teaching me cursive. I'm sure you are all glad to know I am surviving fine without that particular skill.

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            • #7
              Doing UPS shipping is 80% of my job where I work, so I get two types of slips. online orders, and hand written in store orders. I dread everytime one of my bosses does it because his handwriting is the worst I have ever seen. to say he writes like a 3 year old would be an insult to 3 year olds. here's a break down on how he writes.

              V = either a U or a V, doesn't matter if it is either, no matter what, it will look likea V, curves are beyond him.

              H= this could be an H or two T's. he is random with his caps and lower case, and his T's are always lowercase and he makes them share the crossing line if they are beside eachother

              E= I can't type how he writes E's, but picture you drawing the E's spine, then when you're about to make the 3 little dashes that would make it officially an E, you move over nearly 2 letter spaces and make them... making the E a dismembered mess.

              A or O= they look the same...

              b= this is how he writes a D... yes... thats right... he makes a lowercase B and that is his D... a backwards lowercase D....

              n= that's an R for him. he makes it a lowercase cursive R. that is the only letter he writes in cursive and it looks like a lower case N. apparently he can only make curves when they are pointing up...

              I could go on and on, but you can imagine I am using google map and whitepages.com a whole lot. he gets annoyed if I ask him about spellings too much, because I should know his cryptic language by now... ugh.

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              • #8
                Wow. That is BAD! Makes me wonder if he's dyslexic or something.
                Don't wanna; not gonna.

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                • #9
                  Quoth 42_42_42 View Post
                  Wow. That is BAD! Makes me wonder if he's dyslexic or something.

                  no just impatient and not that smart. he won't take the extra .0003 of a second to slowly make letters. the reason the D looks like a b is because he makes the spine and the curve seperate, but doesn't make the curve large enough. so no matter what, there is always alot of the D's spine left, making it a lowercase B. I mean, I have terrible handwriting, but if I know someone NEEDS to understand what I am writing, I take just a bit more time to make it very clear and easily read. he doesn't, and can't get through his head the fact of the messier he makes it, the more chances there are that I will read it wrong and send it to the wrong place. which has happened a couple of times.

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                  • #10
                    Quoth Mottom24 View Post
                    I dread everytime one of my bosses does it because his handwriting is the worst I have ever seen. to say he writes like a 3 year old would be an insult to 3 year olds. here's a break down on how he writes.
                    My old boss was like that, too. And to add insult to injury, he wasn't that great at spelling, and didn't care, so he'd have the same word written twice on the same page and use different letters to do it.

                    ^-.-^
                    Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

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