Gift Receipts

[Chris K.]

I know there's been a few threads in here about them, but I swear, why do customers have to remember AFTER the transaction that they need a gift receipt, you know, when we can't actually do anything to help them save do an entire return?

Yesterday, a customer asked a CW if she could have a gift receipt, but after she had already finished processing her credit card. Now, since it was a credit card sale, we probably could've refunded her card, then charged her again, but that would've been a huge hassle, so my manager decided to compromise and offer a reprinted receipt instead, to which she grudgingly agreed to.

But I mean, really, if you need something like that, how hard is it to ask BEFORE the transaction? Oh, wait, I'm talking about SC, so of course it's the most difficult thing in the world to do.

I don't even get the concept of Gift Receipts. I mean, if they have to return it, they'll find out how much you spent, so why not just give them the original? Unless you have a ton of stuff on it, then I can kinda understand.

[simplyanother]

Gift receipts are great, if someone gets the wrong size, or whatever. I don't like them either.

And we don't do them at Glitter Hell. Get asked for them every time I run a register. Maybe one day, GH will do 'em. And I predict lots of crap from that.

[Summerfly413]

Yeah I don't understand them either.

Luckily gift receipts are the ONE thing we can still do after the transaction is over(rather than having to send a person to the service desk). We can hit the gift receipt button and then scan the barcode on the receipt. We have no way of getting a receipt for just one item though.
People always ask "can I have a gift receipt for *item*" and I say sure, and don't explain we can't do it for one item, because it still works anyway.

[Greatscott]

Yay Gift receipts... well i know ChrisK has a story to tell involving receipts and fun
so ill leave him to that.

[Retail Associate]

Our registers spew out a gift receipt after every transaction and have been doing so since the week of Thanksgiving. So, if you buy a pack of gum, hair spray or some condoms...you'll get a gift receipt!

Sweet, huh?

[EvilEmpryss]

Gift receipts for condoms? Hehehe!

I need to return these, they're the wrong size (or color or style)!

Just hope they don't try to return used ones. "I wasn't happy with their performance."

[Food Lady]

We can hit the gift receipt button and then scan the barcode on the receipt. We have no way of getting a receipt for just one item though. People always ask "can I have a gift receipt for *item*" and I say sure, and don't explain we can't do it for one item, because it still works anyway.

I do that often, but maybe I will start doing it every time. It takes too long to explain it to them.