The other day I had a a little old lady SC come in. The minute she walks in the door and I greet her, she starts rambling about how she took the wrong way (TOTALLY wrong way) and whispers to me, " I ended up in coloured town." So, I'm kind of shocked, but I figure at this stage of life, I'm not going to make her see the value of all people no matter what the color, etc., so I let this pass.
I should have acted shocked and walked away.
Next came the most miserable hour and a half of me explaining how each and every item she picked up worked, the price, how many we had, blah blah blah. Almost every item has the information and price on it, but appearantly it is total gibberish unless an employee diciphers it.
In the midst of all this, she's wearing a necklace with 3 religious symbols and goes into EXCRUCIATINg detail about it. I'm somewhat religious, but it's very hard for me to take this all in, because what she's saying is very judgemental on other faiths. I'm nodding and saying "huh" and "oh really" and other fun, non-commital remarks.
After all is said and done and her presents are wrapped, I bring her items out to her car as she's still talking about religion, then she stops, tells me I'm blessed and hugs me. I am NOT comfortable with customers touching me. Heck, I have problems with most people besides my family touching me. But finally, my ordeal is over and she's gone.
Today, she came back!!!
Luckily, she came with her daughter, who is awesome and makes my life much easier this time around. Also, we were EXTREMELY busy so I couldn't be her personal shopper. Still, she had me re-explain all the items she bought and I had to go through the computer to find her receipt (a long and almost impossible process) so she could remember what she bought.
Sorry I'm not the best story teller, I will work on it!!
I should have acted shocked and walked away.
Next came the most miserable hour and a half of me explaining how each and every item she picked up worked, the price, how many we had, blah blah blah. Almost every item has the information and price on it, but appearantly it is total gibberish unless an employee diciphers it.
In the midst of all this, she's wearing a necklace with 3 religious symbols and goes into EXCRUCIATINg detail about it. I'm somewhat religious, but it's very hard for me to take this all in, because what she's saying is very judgemental on other faiths. I'm nodding and saying "huh" and "oh really" and other fun, non-commital remarks.
After all is said and done and her presents are wrapped, I bring her items out to her car as she's still talking about religion, then she stops, tells me I'm blessed and hugs me. I am NOT comfortable with customers touching me. Heck, I have problems with most people besides my family touching me. But finally, my ordeal is over and she's gone.
Today, she came back!!!
Luckily, she came with her daughter, who is awesome and makes my life much easier this time around. Also, we were EXTREMELY busy so I couldn't be her personal shopper. Still, she had me re-explain all the items she bought and I had to go through the computer to find her receipt (a long and almost impossible process) so she could remember what she bought.
Sorry I'm not the best story teller, I will work on it!!

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