Our frozen Coke machine was down for three days while we waited for service. Our customers reacted in such a way as to lead me to believe that there was actual cocaine in the frozen Coke. In December. In Michigan. These are the stories I haven't blocked out yet.
I refuse to listen to you!
S: Our usually polite and very helpful cashier
LRB: Loud rude bitch
S: Welcome to [Our Store]. Would you like to try a value meal
LRB: Large frozen Coke!
S: I'm sorry, our frozen machine is down right now, would you like a Coke instead?
LRB: Large frozen Coke!
S: Our machine isn't working, can I get you something else?
LRB: LARGE FROZEN COKE!
S: Our machine is broken. It's down.
LRB: LARGE FROZEN COKE!!!
S: It's BROKEN. It's NOT WORKING. We don't HAVE that right now. AT ALL.
LRB: Oh, well, nothing then! Forget it!
I cannot make the machine work. It is beyond my miniscule allotment of powers.
I had been called to the window by S, from above story. The customer at the window was demanding the manager.
M:
AM: Angry man
M: Hi sir, what can I help you with?
AM: Every time I come here the machine is down!!!Eleventy!!!Whyyy does this always happen!?
M: I apologize sir, I have called for service but the repairman hasn't arrived yet. Our machine is normally only down for its short defrost cycles.
AM: EVERY TIME! It's rediculous!
M: Again, I apologize. Service should be out any time now.
AM: I only came here for the frozen Coke! That's the only reason I come here! NOW what am I gonna do??? I really want that frozen Coke! You know, you guys really suck! Cancel the whole order! I'll go somewhere else!
Best idea yet
After listening to me relate these experiences to her, the other assistant manager said, "You should've told 'em that you'd call the [location two miles away] store and tell them to start pouring. Then tell the customer their frozen Coke was waiting for 'em so they better get going or it'll melt!"
She's awesome.
I refuse to listen to you!
S: Our usually polite and very helpful cashier
LRB: Loud rude bitch
S: Welcome to [Our Store]. Would you like to try a value meal
LRB: Large frozen Coke!
S: I'm sorry, our frozen machine is down right now, would you like a Coke instead?
LRB: Large frozen Coke!
S: Our machine isn't working, can I get you something else?
LRB: LARGE FROZEN COKE!
S: Our machine is broken. It's down.
LRB: LARGE FROZEN COKE!!!
S: It's BROKEN. It's NOT WORKING. We don't HAVE that right now. AT ALL.
LRB: Oh, well, nothing then! Forget it!
I cannot make the machine work. It is beyond my miniscule allotment of powers.
I had been called to the window by S, from above story. The customer at the window was demanding the manager.
M:

AM: Angry man
M: Hi sir, what can I help you with?
AM: Every time I come here the machine is down!!!Eleventy!!!Whyyy does this always happen!?
M: I apologize sir, I have called for service but the repairman hasn't arrived yet. Our machine is normally only down for its short defrost cycles.
AM: EVERY TIME! It's rediculous!
M: Again, I apologize. Service should be out any time now.
AM: I only came here for the frozen Coke! That's the only reason I come here! NOW what am I gonna do??? I really want that frozen Coke! You know, you guys really suck! Cancel the whole order! I'll go somewhere else!
Best idea yet
After listening to me relate these experiences to her, the other assistant manager said, "You should've told 'em that you'd call the [location two miles away] store and tell them to start pouring. Then tell the customer their frozen Coke was waiting for 'em so they better get going or it'll melt!"
She's awesome.
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