Customer phones and starts ranting about another telephone agent.
I say I could take a complaint, no she doesn't want to make a complaint.
Ok I say, can I help you with the reason you called?
Oh she doesn't want anything, thank you anyway.
Huh?
I say I could take a complaint, no she doesn't want to make a complaint.
Ok I say, can I help you with the reason you called?
Oh she doesn't want anything, thank you anyway.
Huh?
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