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Background: I've worked in food service (diners) for six months, grocery for three weeks (Fraud is fun!), so this is my first job in what I would consider "retail". We sell lotion. My company seems like an upstanding company to work for. I missed my first two shifts due to my own fault (no call/no show) and by the grace of god (or the fact black friday was the following week) they didn't fire me. Black Friday was the first shift I worked.
The horror of Black Friday
While it wasn't bad at all, I have "social phobia" which is like anxiety, except a couple times worse. And by a couple I mean a thousand. And by a thousand I mean if fear was fuel you could fuel a shuttle mission to the next galaxy over and back with a couple billion gallons of fuel left over. This job wasn't my idea, I work in offices normally. Thanks economy and desire to feed myself. Anyways, I only really got one remark that bothered me.
I was working as a line lead. we have two lines that we pull from and four registers. I pull from one line, then I pull from the other. I stated this every 5-10 customers in my loudest, customer service voice. In one of the magical line lulls that happened for .927 seconds on BF a woman got to the right line when there were 2 customers in the left. I send a customer, who was there before her anyways, to a register and she starts complaining that its a separate line. I tell her no, its a split line and I'll be glad to direct her to a cash register next, since its her turn. Most people let it go when they hear that. Not this one. I had to hear about how that girl told her it was a separate line and she was first in line and that girl blah blah. Thankfully it only lasted a minute because our cashiers are awesome and plow through the line.
Thankfully brain-to-mouth filter kicked it and I restrained from telling her that we didn't have anyone by the name of "Girl, that" on our roster of employees.
The funny thing is the secondary line lead, who told (or was supposed to?)people that the lines alternate between the two and put them in a line, was male.
Retail is the hip fashion trend all the kids follow
Gonna keep this one short and formatted cause you powered through that wall of text up there. I've only had about 2 shifts at the point of this happy little interaction and had never actually stepped inside the store I work for before getting hired.
= Me
= Customer
Hey there! Can I help you find anything? =)
I'm looking for Raspberry Vanilla Candle of Hate* where is it?
I'm not familiar with that one, let me check.
Do you even work here?
Its my third day.
Also, while the boys don't have to, all the women in my store wear festive apron-smocks. So yeah.
I don't know what it is. I'm a terrible person outside of work. A cynical pessimist on a good happy day, but the second I clock in I'm Happy Customer Service Girl Who's So Excited You're Here. I get a bit invested in my job, I like helping people and it bothers me when I don't know where something is and have to hand them off to someone else.
I feel bad my posts aren't as bad as everyone elses, but glad at the same time. Keep trucking on through, retail buddies.
*not a real candle.
The horror of Black Friday
While it wasn't bad at all, I have "social phobia" which is like anxiety, except a couple times worse. And by a couple I mean a thousand. And by a thousand I mean if fear was fuel you could fuel a shuttle mission to the next galaxy over and back with a couple billion gallons of fuel left over. This job wasn't my idea, I work in offices normally. Thanks economy and desire to feed myself. Anyways, I only really got one remark that bothered me.
I was working as a line lead. we have two lines that we pull from and four registers. I pull from one line, then I pull from the other. I stated this every 5-10 customers in my loudest, customer service voice. In one of the magical line lulls that happened for .927 seconds on BF a woman got to the right line when there were 2 customers in the left. I send a customer, who was there before her anyways, to a register and she starts complaining that its a separate line. I tell her no, its a split line and I'll be glad to direct her to a cash register next, since its her turn. Most people let it go when they hear that. Not this one. I had to hear about how that girl told her it was a separate line and she was first in line and that girl blah blah. Thankfully it only lasted a minute because our cashiers are awesome and plow through the line.
Thankfully brain-to-mouth filter kicked it and I restrained from telling her that we didn't have anyone by the name of "Girl, that" on our roster of employees.
The funny thing is the secondary line lead, who told (or was supposed to?)people that the lines alternate between the two and put them in a line, was male.
Retail is the hip fashion trend all the kids follow
Gonna keep this one short and formatted cause you powered through that wall of text up there. I've only had about 2 shifts at the point of this happy little interaction and had never actually stepped inside the store I work for before getting hired.
= Me= Customer Hey there! Can I help you find anything? =) I'm looking for Raspberry Vanilla Candle of Hate* where is it? I'm not familiar with that one, let me check. Do you even work here? Its my third day.Also, while the boys don't have to, all the women in my store wear festive apron-smocks. So yeah.
I don't know what it is. I'm a terrible person outside of work. A cynical pessimist on a good happy day, but the second I clock in I'm Happy Customer Service Girl Who's So Excited You're Here. I get a bit invested in my job, I like helping people and it bothers me when I don't know where something is and have to hand them off to someone else.
I feel bad my posts aren't as bad as everyone elses, but glad at the same time. Keep trucking on through, retail buddies.
*not a real candle.
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