Grr. This guy came in last night and seriously pissed my collegue Jim and I off.
He came into the petrol station and immediately started ranting and swearing at me, claiming I'd left him outside for ten minutes before I switched the pump on. Jim then intervened, telling him that it wasn't that long, and Dickhead then shrieked, "Are you calling me a liar?" Well, if the cap fits.
The longest he waited was five seconds; we weren't busy, however we do have to look at customers before we authorise to check to see if they're using the pump correctly and not smoking or using a phone. Dickhead obviously thought that he's so speshul that the pump should instantly spring to life the moment he picks it up.
Jim is going to tell Tessa all about Dickhead when he gets a chance; Dickhead might ring up and complain about Jim being "rude" to him. I will back Jim up, cuz all the rudeness was on Dickhead's side, and he might even end up being barred as a result. Not only did he shout and curse at me, he was also ranting about customer consideration and how we shouldn't leave him standing outside in the cold. So we're supposed to be able to control the weather then?


Jim is going to tell Tessa all about Dickhead when he gets a chance; Dickhead might ring up and complain about Jim being "rude" to him. I will back Jim up, cuz all the rudeness was on Dickhead's side, and he might even end up being barred as a result. Not only did he shout and curse at me, he was also ranting about customer consideration and how we shouldn't leave him standing outside in the cold. So we're supposed to be able to control the weather then?

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