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Serve me these SC 3...

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  • Serve me these SC 3...

    Worked boxing day yesterday and boy. Wow.

    -First up was a woman who got offended on the price of a PS3. Claims she wants one, has me pull it out, I quote the price at 379.99...

    Her eyes get as big as saucers. Angry saucers.

    "I called two days ago and she told me 349.99!!!!!eleventy"
    "I'm sorry ma'am but this is the price on it."
    "Well MAKE IT 349$!"
    "I can't. I can't change prices."
    "Find me someone who can!"

    Nobody can, of course but eh, might as well humor her. So of course the managers aren't stupid and are gone by now, so I ask JR to look up our Playstation prices. Sure enough, nothing matches her claim. The 250g is 379$ and the 120g (which we were out of) is 329$.

    I tell her as such and she leaves with the most glacial remark ever (in her head) "FINE. I'M GOING ELSEWHERE."

    And? It's boxing day and I already sold the last Wii and 2 XBoxes.

    - Secondly, a rather....haughty "gentleman" wanting to do a return that I can't honor until Monday.
    Please note, the entire conversation is in french.
    "Yes, I'd like to return this game. It's in English."
    "I can't do returns this weekend, you'll have to come back Monday."
    "I take NO RESPONSIBILITY for this. I came to this store with the name of the game on a piece of paper and the other girl went and got it for me!"
    "....and? You didn't specify if you wanted english or french?"
    Snooty tone "AM I SPEAKING ENGLISH?"
    "I speak french too sir, but *switches to english* I also speak perfect english."
    "Oh."



    - Finally, it was 5 o the clock and we were closing. All the registers were closed, the cashiers were counting their money and this old dude shows up, waving and pointing at the closed door.

    I open it "Yes?"
    "I need 10$ Telus phone cards!"
    "I can't, sir, all our registers are closed and we're counting the money."
    "But it's 5 o clock!"
    "Yes sir, and we're closed."
    "But my thing (Phone card, I guess) ends tonight!"
    "We're still closed, we can't do anything."
    "There's none nowhere!"
    "We're closed, sir."
    "I was about to buy for 300$!"
    "We can't do anything. We're closed."
    "I just talked to you five minutes ago!"
    (Oh you mean you're that old dude 5 seconds ago waving at the other door?) "Sir. We are closed. We can't help you anymore. You will have to come back tomorrow."
    *leaves in a huff* "I'LL TALK TO THE OWNER!!!"

    Yeah, you do that. You go tell the owner we closed at the time he told us to close, how dare us.

    I told the owner's wife and she said they let people in, but I replied that if we started doing that, we'd be there till 9 because if we let one in, the other one wants in, then the other one then the other one then what's the point of a schedule?

    Phew, a couple more days then I get nearly an entire week off. Looking forward to that, I'll try to make the scanner work and FINALLY get to work on my Christmas art gifts.

    Not that I don't like my job anymore, just that the holidays being hectic, I don't have time for myself. Didn't even get to make my cookies yet!
    Now would be a good time to visit So Very Unofficial!

    "I've had so many nasty customers this week, my bottomless pit is now ankle-deep."-Me.

  • #2
    not to mention the boss & wife might start wondering why they're suddenly having to pay the employees for more hours.

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    • #3
      Quoth Shironu-Akaineko View Post
      I told the owner's wife and she said they let people in, but I replied that if we started doing that, we'd be there till 9 because if we let one in, the other one wants in, then the other one then the other one then what's the point of a schedule?
      Careful. I had a (very short-lived) manager once who insisted that if it was busy the employees were clock out and then finish with the customers before leaving so there wouldn't be a lot of overtime on the books. She also wanted us to let people in after the doors were locked and the till being counted. We were told to ask if it would be a cash transaction, and if it was, let them in.

      Yeah, I never did that. The other girls at the store rolled over for her (she was a major bitch), but the first time she tried to write me up because one of her friends came by the store to buy something after hours and I wouldn't let them in I went to the district manager about her. She was gone the next week.

      Now if only they had put me in charge afterward........
      Sorry, my cow died so I don't need your bull

      Comment


      • #4
        Quoth EvilEmpryss View Post
        Careful. I had a (very short-lived) manager once who insisted that if it was busy the employees were clock out and then finish with the customers before leaving so there wouldn't be a lot of overtime on the books.
        Oh like hell I'd do that. I'm already the Gopher of the store and go in on my off days when they call me, I am NOT working off the clock for free that's for damn sure!

        I don't say finish with customers that are STILL in the store, but I sure ain't letting new ones in after we've closed the doors!
        Now would be a good time to visit So Very Unofficial!

        "I've had so many nasty customers this week, my bottomless pit is now ankle-deep."-Me.

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        • #5
          LOL!!! Good on you!
          Sorry, my cow died so I don't need your bull

          Comment


          • #6
            I HATE when people come in at closing. I had a guy come in at 5:59 last night (we closed at 6). he bought a BABY BATH. WTF???? A second guy came and tried to come in as I was letting the cart dude in. NOPE "but my family is in there" Sucks to be you family Man,but no go. I want my associates out and I want to get these registers shut down so *I* can go home

            Comment


            • #7
              Quoth I don't work here View Post
              "but my family is in there" Sucks to be you family Man,but no go.
              If I'm FDLP at the wholesale club on nights when I get someone pulling that routine, I tell them, "Then you can have a seat here in the food court seating area. They'll be along in a few minutes." I don't back down for a second on that.
              PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.

              There are only Four Horsemen of the Apocalypse because I choose to walk!

              Comment


              • #8
                Quoth I don't work here View Post
                I HATE when people come in at closing. I had a guy come in at 5:59 last night (we closed at 6). he bought a BABY BATH. WTF???? A second guy came and tried to come in as I was letting the cart dude in. NOPE "but my family is in there" Sucks to be you family Man,but no go. I want my associates out and I want to get these registers shut down so *I* can go home
                Tell me about it. Due to the size of my store we can only trade for 6 hours on a Sunday. We do 10 til 4. In the summer months we can still have up to 50 folks in shopping at 4. So while my staff are getting them through the tills I lock the entrance door, and stand in the exit doorway.

                It's always "I only want this... I only need that..." I just apologise, tell them the relevant law and point them to nearby shops that can still trade. So do they follow my advice? Hell no they wait across the road and watch me. Yup they want to catch me letting in a friend or suchlike so they can have a go at me and get let in.

                Well they're S O L, because I and al the rest of my team stop getting paid at 4. So I'm not letting anyone in be they friends, family or a drop dead gorgeous red-head suffering from a severe wardrobe malfuntion who promises to make me feel king of the world for the next 6 months. Ok, maybe that last one.

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                • #9
                  so it was boxing day and your managers had left? that just seems a recipe for disaster as.. well you just KNOW there's gonna be a ton of complaints/issues etc. on one of the busiest shopping days of the year.
                  Common sense... So rare it's a goddamn superpower.

                  Comment


                  • #10
                    Ooooh, I know.
                    I told them, too.
                    Guess they left to enforce the no returns on that weekend policy.
                    And/or to see if I really could survive it on my own. ;p
                    Now would be a good time to visit So Very Unofficial!

                    "I've had so many nasty customers this week, my bottomless pit is now ankle-deep."-Me.

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