Last week, before New Years, a woman comes up to me at the Front desk. She comes all the way from California and she wants to sell us a book her student made. It comes in a folder.
I usually say we don't buy books from ind., just from the publishers. But people who want to sell their books are deluded enough to think what they have is the greatest literature ever written, and they want to talk to someone who can make a decision.
Anyway, she wants to sell us her book, since it would be great for kids and it comes with a workbook. I try to call someone who selects books.
A) but it's the holidays, and chances are no one is around.
B) the directory changed, so it will be a bitch to find a person in the first place.
The directory use to be by department. Unfortunately, we get a lot of people calling wanting a person by name, but they have no idea where they work. So it was decided to change the directory to go by name. So I'm stuck trying to rack my brain of the name of the person who does material selection. Luckily, there was a directory by department, but the headings make no sence (for ex, there isn't a heading for "material selection". I have to go through "technical services"
)
Anyway, I'm trying to work my way through the directory when the woman says, "can't you find the person?" I reply, "The directory changed." She replied, "huh?" and I repeat myself and she understands.
She then asks for the bathroom and I point in the right direction and she waddles off.
I finally find the dept. directory and I call the person. Her voice mail comes on and I figure she must be on vacation. I find an assistant and talk to her and she said shewill come up. The woman selling the book finally shows up.
Me: Susan Wagner (not her real name) will come to see you.
woman: who?
me: Susan Wagner.
woman: how do I get to her?
me: I said, she is coming up to see you.
woman: well, I didn't understand you. My student is a foreign student and he too speaks too fast.
I figure she was putting me down somehow but I ignored her. God knows it was too much trouble to ask me to repeat myself.
Susan showed up and I heard part, esp. about the woman has to go through a publisher. The woman said she does have a publisher. At the end, Susan asked for her name and info. and the woman is writing some stuff down and telling susan that she came to our city on vacation and thought about just stopping by to sell her book.
Susan keeps on asking for her name and the woman kept on saying "oh, I forgot". This went on for 3 times.
I usually say we don't buy books from ind., just from the publishers. But people who want to sell their books are deluded enough to think what they have is the greatest literature ever written, and they want to talk to someone who can make a decision.
Anyway, she wants to sell us her book, since it would be great for kids and it comes with a workbook. I try to call someone who selects books.
A) but it's the holidays, and chances are no one is around.
B) the directory changed, so it will be a bitch to find a person in the first place.
The directory use to be by department. Unfortunately, we get a lot of people calling wanting a person by name, but they have no idea where they work. So it was decided to change the directory to go by name. So I'm stuck trying to rack my brain of the name of the person who does material selection. Luckily, there was a directory by department, but the headings make no sence (for ex, there isn't a heading for "material selection". I have to go through "technical services"

Anyway, I'm trying to work my way through the directory when the woman says, "can't you find the person?" I reply, "The directory changed." She replied, "huh?" and I repeat myself and she understands.
She then asks for the bathroom and I point in the right direction and she waddles off.
I finally find the dept. directory and I call the person. Her voice mail comes on and I figure she must be on vacation. I find an assistant and talk to her and she said shewill come up. The woman selling the book finally shows up.
Me: Susan Wagner (not her real name) will come to see you.
woman: who?
me: Susan Wagner.
woman: how do I get to her?
me: I said, she is coming up to see you.
woman: well, I didn't understand you. My student is a foreign student and he too speaks too fast.
I figure she was putting me down somehow but I ignored her. God knows it was too much trouble to ask me to repeat myself.
Susan showed up and I heard part, esp. about the woman has to go through a publisher. The woman said she does have a publisher. At the end, Susan asked for her name and info. and the woman is writing some stuff down and telling susan that she came to our city on vacation and thought about just stopping by to sell her book.
Susan keeps on asking for her name and the woman kept on saying "oh, I forgot". This went on for 3 times.
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