We had several sucky gas customers that stood out today. The first was this morning, a woman from New Jersey (this is PA). She drove her car up to pump 3 and waited. I looked out and saw a car sitting there, but we had customers and didn't think any thing of it. A few minutes later and she was still out there. She honked her horn a couple times and then got out and came into the store.
SC: (annoyed) Isn't somebody going pump gas for me?
ME: This is a self-service station ma'am.
SC: (ugh) I know that. I'm from New Jersey.
ME: Uh, uh.
SC: (stares at me)
SC: They pump it for you there.
ME: I know that, but this is PA. This is a self service station.
SC: I don't wanna pump my own gas.
ME: Then you need to go to a full service station.
SC: I haven't seen any.
ME: There's one on the corner of Rock and Hardplace, but it's closed on Sundays (the owner's a conservative Christian). It's the only one in town.
SC: OMG, where can I find one that's open?
ME: I don't know. I don't use 'em.
SC: Fine, than I'm leaving.
Now as mandated by law we'll pump gas for anybody with a handicapped licence plate or window display. If they don't then it's entirely in our discretion to pump gas for someone. For instance there's this sweet old lady who comes in. She'll park in the lot if it's busy, wait if there's a line, then ask if someone could "Please come out and pump me gas for me?" She'll also give a tip. If the SC had actually bothered to ask or said please I would pumped for her.
Then there was the "Icelandic" gentleman. He came in and in broken English asked for $30 gas. He didn't know what pump, but kept pointing outside. There was a blue truck at 3. I asked him if it was his pointed at it. He said "No" and "behind, other side". I asked him "the one that's moving?" (it was backing into 4). He said "yes", so I authorized 4 for $30. Then he went to 1, and started talking to another "Icelandic" gentleman. A couple minutes later a man came and asked for $20 on pump 4. My coworker, H, tried to ring him up, but 4 was "in use". Then I looked out and saw the "Icelandic" gentleman standing at 3 trying to pump gas. I managed to transfer the $30 to 3, before the $20 guy's wife started pumping. Alls well, right? Wrong! Both "Icelandic" gentleman storm in and the first guy starts yelling in broken English "no gas, no gas!". I looked out and he drove from 3 to 1!
The third incident happened to H. Some guy came in with two empty 2 liter Pepsi bottles and asked for $2 on pump 1. H started to ring him up, but looked out and there wasn't a car on 1. She asked where his car was and he said it ran out of gas and he wanted to fill the bottles with gas. Of course H told him no as it's; stupid, dangerous, and illegal. He got pissed and started arguing with her. Before she could mention we had a courtesy can he left. Then we saw him at the pumps going up to people. He stopped at 1 and the guy at 1 was about to let him fill the bottles in exchange for the $2. H stopped the pump while I ran outside. Of course he got made at my when I started to explain how dangerous and illegal what he wanted to do was. The guy at one was upset 'cause the pump stopped and he still had money on it. Bottle guy left screaming and the guy at one was upset I refunded what was left on the pump and wouldn't let him finish filling his tank.
SC: (annoyed) Isn't somebody going pump gas for me?
ME: This is a self-service station ma'am.
SC: (ugh) I know that. I'm from New Jersey.
ME: Uh, uh.
SC: (stares at me)
SC: They pump it for you there.
ME: I know that, but this is PA. This is a self service station.
SC: I don't wanna pump my own gas.
ME: Then you need to go to a full service station.
SC: I haven't seen any.
ME: There's one on the corner of Rock and Hardplace, but it's closed on Sundays (the owner's a conservative Christian). It's the only one in town.
SC: OMG, where can I find one that's open?
ME: I don't know. I don't use 'em.
SC: Fine, than I'm leaving.
Now as mandated by law we'll pump gas for anybody with a handicapped licence plate or window display. If they don't then it's entirely in our discretion to pump gas for someone. For instance there's this sweet old lady who comes in. She'll park in the lot if it's busy, wait if there's a line, then ask if someone could "Please come out and pump me gas for me?" She'll also give a tip. If the SC had actually bothered to ask or said please I would pumped for her.
Then there was the "Icelandic" gentleman. He came in and in broken English asked for $30 gas. He didn't know what pump, but kept pointing outside. There was a blue truck at 3. I asked him if it was his pointed at it. He said "No" and "behind, other side". I asked him "the one that's moving?" (it was backing into 4). He said "yes", so I authorized 4 for $30. Then he went to 1, and started talking to another "Icelandic" gentleman. A couple minutes later a man came and asked for $20 on pump 4. My coworker, H, tried to ring him up, but 4 was "in use". Then I looked out and saw the "Icelandic" gentleman standing at 3 trying to pump gas. I managed to transfer the $30 to 3, before the $20 guy's wife started pumping. Alls well, right? Wrong! Both "Icelandic" gentleman storm in and the first guy starts yelling in broken English "no gas, no gas!". I looked out and he drove from 3 to 1!
The third incident happened to H. Some guy came in with two empty 2 liter Pepsi bottles and asked for $2 on pump 1. H started to ring him up, but looked out and there wasn't a car on 1. She asked where his car was and he said it ran out of gas and he wanted to fill the bottles with gas. Of course H told him no as it's; stupid, dangerous, and illegal. He got pissed and started arguing with her. Before she could mention we had a courtesy can he left. Then we saw him at the pumps going up to people. He stopped at 1 and the guy at 1 was about to let him fill the bottles in exchange for the $2. H stopped the pump while I ran outside. Of course he got made at my when I started to explain how dangerous and illegal what he wanted to do was. The guy at one was upset 'cause the pump stopped and he still had money on it. Bottle guy left screaming and the guy at one was upset I refunded what was left on the pump and wouldn't let him finish filling his tank.
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