Closest thing to this I know of at the wholesale club was something that happened shortly after we started accepting faxed-in orders. However, the notice we had posted about it specified "must be faxed in at least 24 hours before pick-up."
Lady faxes in an order, then calls the store to see if we'd received it. The MOD went upstairs to our fax, found her order, then got back on the line to confirm to the lady that we had. She shows up an hour or so later, and gets PISSED that her order isn't already packed, rung up, and waiting for her to pay and pick up.
MOD tried to explain the "24 hours notice" rule, lady wouldn't listen, so the MOD told her we didn't need her business and to leave.
Lady faxes in an order, then calls the store to see if we'd received it. The MOD went upstairs to our fax, found her order, then got back on the line to confirm to the lady that we had. She shows up an hour or so later, and gets PISSED that her order isn't already packed, rung up, and waiting for her to pay and pick up.
MOD tried to explain the "24 hours notice" rule, lady wouldn't listen, so the MOD told her we didn't need her business and to leave.
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