Little Background: The big retail store I work in right now is selling some limited high priceds items for a short promo, and has had a bit of a problem with theft of said items. I had happened to hear that one of the biggest hit has been the purses.
That being said I was working as front end supervisor last night, and saw this lady start pushing her cart towards the bathroom with one of these purses on top of her cart, normally I wouldn't think anything of it, but she actually took the cart in with her, a big no-no. So the investigator in me perked up right away, and I went into the restroom to "do the hourly restroom check". Got in, and so far so good, it's still in the cart so I finish the check and walk back out.
Lady stays in there for a good 5-10 minutes while I'm doing paperwork on one of the checklanes, comes out, and the purse is now under her coat, not completely covered, but obstructed. So my guts still telling me somethings up, so I call AP and tell them whats up and her description so they start watching her on the cameras. The lady then proceeds to get in and out of a checklane 4 different times, each time, pretendeing to be on her phone but not actually talking and walking away when I got close, so everytime she'd head to a specific lane the purse got more covered up, and I'd call the cashier and tell them heads up.
Eventually she went through to complete a transaction, and was about to pay when I walked by and said, "Oh, you forgot that purse under your coat ma'am" with a sickly sweet smile of course
. She looked at me absolutely shocked at first, then gave me a nasty glare, but still bought the expensive purse, yay!
That being said I was working as front end supervisor last night, and saw this lady start pushing her cart towards the bathroom with one of these purses on top of her cart, normally I wouldn't think anything of it, but she actually took the cart in with her, a big no-no. So the investigator in me perked up right away, and I went into the restroom to "do the hourly restroom check". Got in, and so far so good, it's still in the cart so I finish the check and walk back out.
Lady stays in there for a good 5-10 minutes while I'm doing paperwork on one of the checklanes, comes out, and the purse is now under her coat, not completely covered, but obstructed. So my guts still telling me somethings up, so I call AP and tell them whats up and her description so they start watching her on the cameras. The lady then proceeds to get in and out of a checklane 4 different times, each time, pretendeing to be on her phone but not actually talking and walking away when I got close, so everytime she'd head to a specific lane the purse got more covered up, and I'd call the cashier and tell them heads up.
Eventually she went through to complete a transaction, and was about to pay when I walked by and said, "Oh, you forgot that purse under your coat ma'am" with a sickly sweet smile of course

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