Announcement

Collapse
No announcement yet.

No scam for you and the back room fairy

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • No scam for you and the back room fairy

    Scam FAIL

    I had a small group show up, acting kinda suspicious with a few people leaving the group and coming back. They have a few small items. I ring them up.

    ME: That will be 6.43.
    SC: <hand me a $20>
    Me: Out of $20?
    SC: Yes.
    Me: *Place $20 across till, get/count out change to SC* That is ten, eleven, twelve....
    SC: Actually I have the 43 cents. Give me back the $20 and I can give you exact. *all w/o looking in purse, RED FLAG! RED FLAG! RED FLAG!*
    Me: Sorry, I can't. *Re counts change hand to SC*
    SC: 8thirty seconds later* You shorted me $10.
    Me: You will have to wit while I have the till audited.
    SC: You can just gove to to me. If i am wrong i will bring it back.
    Me: Let me get a manager.
    SC: Never mind. *runs off*

    They audit the till, short a penny and review the video. The same person got $40 from a cashier the week before with the same method. This is why my personal policy is, once you agree to "out of $X.XX" that what is is. No mid transaction changes.

    The magic of the "back"

    A SC approaches me...

    SC: Do you have any more of X.
    Me: Just what we have out. We should have more on our next shipment.
    SC: When will that be?
    Me: later today, but we may not have to ready to be put out until tomorrow depending on when it arrives.
    SC: Ok. I will come back tomorrow.

    About an hour late the load arrives. The SC arrives 90 minutes later.

    SC: Where are my "X".
    Me: It just arrived.
    SC: I know I just saw a truck.
    Me: It will take about a hour or more to begin to get it out. Even then we have had some issues....(getting them in)
    SC: La, la, la! I don't care. Get get me my damn X! noooooowwwww!!!!
    Me: One second. *I check the invoice, yes we did order three cases, but were only shipped 0 ans noted "MFGR OOS" Crap.* Ma'am. The did not arrive, the mfgr is out of stock.
    SC: Well I DON'T CARE! Call the Presidentttt of the company and gettti tit me nooooow! This instant.
    Me: I can't do that. Al I can do is let the dept. manager know and see what they can do.
    SC: Your are moron who know nothing about customer service. *stomps off*

  • #2
    The president of the company?! Seriously?

    Comment


    • #3
      I think I hate consumers. More and more every day.
      Customers should always be served . . . to the nearest great white.

      Comment

      Working...