Ah the concession stand.... HOW I HATE IT!!!

[BowserKoopa1]

Actually let me rephrase that.... I hate concession stand customers. Not all of them, just the ones who find it necessary to bitch and moan about the prices. I haven't worked at the movie theatre since 2001, and this is definitely something I never ever missed. Unfortunately now I do have to listen to it again since I was fired from my previous job and no other job was available. I'm ranting, sorry. In the short month and and half that I've been here so far, I've heard quite a few people complain.
Last night took the cake. I was supposed to work til 8 and was looking for extra hours. I asked the closing usher if he wanted me to close for him and he said yes. But then a concessionist called in, and the other concessionist asked me if I was willing to close concession instead, and this way the closing usher would get his hours too. Not wanting to be greedy, I agreed to do it. They would've had him close concession since I had never done it before, and I would've gotten to stay a little later as closing usher. But for some reason they didn't want him in concession, I have no clue as to why. Long story short, I wound up closing concession.
A guy came up with some coupons that print out sometimes when you buy a ticket.
SC: These coupons are no good.
Me: I'm sorry?
SC: You give freee small popcorns and stuff like that, but you raised your prices.
Me: I'm sorry, sir, I don't know anything about that.
SC: Sure. I'm never buying anything from this place again.
Me (thinking to myself): Why me?
He continues to complain and I just ignore him. He even starts to pester me about "fresh" popcorn, and of course at this point I just don't care anymore. It was late at night and we were about 15 or 20 minutes away from closing the stand. After listening to this guy complain, the last thing I wanted to do was give him fresh popcorn, so when he asked about it, I told him it was popped just recently to shut him up. Thankfully he never came back.

[Anakah]

Everytime I hear: "I will never come (or buy) anything from this place again" I always hope they will keep their promise. But sadly he will be back next week.

Yeah, it's not like YOU raised the prices lol

[C-130]

Ahhh I love it deeply when customers tell me they wont be back. It gives me a hope that they might do as they say, but its yet to happen. I enjoy how stating your opinion to cashier in their minds willmake a difference. And price and coupon bitching is another I love. Itb is clearly your fault that the machine does not work.

[bainsidhe]

I think concession stand prices are pretty outrageous. But then again, I just don't buy anything. Not that hard now, is it?

[Midorikawa]

But then again, I just don't buy anything. Not that hard now, is it?

Yes! It's terribly difficult! Each and every time you find a price that's outrageous, you should find the nearest employee that has the least to do with pricing and yell at them for 20 minutes!

[spookysonata]

"Is it fresh?" makes me insane. Especially when I know it was in the popper 30 minutes ago, but that's somehow not fresh enough.

[mattm04]

"Is it fresh?" makes me insane. Especially when I know it was in the popper 30 minutes ago, but that's somehow not fresh enough.

We have to damage our a lot of product due to freshness, some of our SCs come in and feel/squeeze bread, produce, etc. and then either don''t buy it or take another one. The we have damaged bread, fruit, etc that no one will buy.

[Kristev]

I'm a janitor, and have to find all sorts of stolen/broken items (usually the same thing.)

Let's go back to "You break it, you buy it."

[Becks]

Let's go back to "You break it, you buy it."

That hurts customers' feeeeeeeeeliiiiiiiiiiiiiiiiiiiiiiings.

[BowserKoopa1]

Oh and while we're on the subject of annoying concession customers, here's another dandy that I just love....
A lady comes in with her mother. While her mom goes into the theatre, she walks up to the concession stand.
SC: Hi, I'd like some popcorn.
Me: Ok, what size?
SC: First I need you to tell me how much salt is in the popcorn.
Me: Um, I'm really not sure.
SC: My mom can't have salt. Could you please pop a batch without salt?
Me: Yes, but it will take 5 minutes or more because the popper needs to warm up.
Yup, you guessed it.... She gives me the look.
Ok, first of all, I am not going to be responsible for what happens to people when they eat our food, that is, if they can't have salt, have high cholesterol, etc. I'm not a dam doctor, its not my job. Second, if her mother is so concerned about what we put in our food, then she should come up to the concession stand.
FYI customers: Concession food and pretty much all restaraunts serve food that is fattening, high in cholesterol, calories, lots of salt and sugar, etc. And I will not be held responsible because you decide to take that risk. EAT AT HOME AND COOK YOUR OWN MEALS!!!
Its not that I don't give a shit, but if people are that worried about stuff like that, then common sense says they should eat at home. Oh, that's right, some customers just lack common sense.

[Estil]

When I worked at Wendy's, we occasionally had customers order "NO SALT" on fries. But what I had wondered at the time was; why should we even bother salting our fries (after they're cooked the fry person salts them, like most fast food places)? Won't most customers that DO want salt put their own salt on them themselves? Then the ones who order "NO SALT" would have nothing to worry about!

[CiggyStoreClerk]

I used to be one of those people that bitch about concession stand prices. Never to the cashier, mind you, only to the people I was going to the movie with. But then, I found out why they're so outrageous.

It turns out movie theatres make NO profit from ticket sales. These are always just enough to cover the price of renting the movie reel (yes, it needs to be rented) so they jack up the prices of concessions so that they can make some kind of profit.

[Broomjockey]

Won't most customers that DO want salt put their own salt on them themselves?

It's very difficult to properly salt fries when they're already in the container. You tend to get a high concentration on the top fries, and nothing on the bottom. Very rarely is it an option to spread the fries out on a surface, either, in order to get better coverage. I believe "no salt" is much more rare than "salt," so those who want it the minority should be the ones who need to alter the order, really. It also is probably a lot cheaper for a restaurant to salt the fries rather than issue individual salt packets. Single servings are *always* more expensive than bulk.

[Zoom]

Asking for "NO SALT" on fries, or popcorn, isn't going to change the fact that there's a ton of sodium in them anyway.

A couple of years ago I had to stop going to Burger King because they put too much sodium in the burgers and fries. I had tremendous eye pain that was keeping me from doing anything. Even the eyedrops I was prescribed contained sodium. The damn stuff's in everything!

I'm much better now, but obviously I miss eating out, or having potato chips with actual taste in them.

[LadyAndreca]

Even the eyedrops I was prescribed contained sodium. The damn stuff's in everything!

Well...yeah. That's what most eyedrops ARE, saline solution which may or may not contain extra medication depending on precription. Putting regular water in your eyes HURTS!

/cheeky