I'm sure I've mentioned this before, but just to give some background info - one of the ways the church which I work obtains money is from renting parts(or all) of our "Meeting Hall" building to various groups. The head of our Trustees committee (I'll call her "Fiona") is the person who's actually responsible for approving/coordinating such usage, but I'm the one who handles the initial phone calls and checks the calendar for availability.
So this morning, I receive a phone call from "Mrs. Vague", asking for information about renting "the room" (in her words) from us. Which in itself wasn't sucky, except that she would NOT directly answer my questions or provide any details other than she was looking to rent space once a week, and it would be during the evening. And this got frustrating, because it's my job to obtain info from callers so I can pass it on to the appropriate people/committee(s).......let's just say I was tempted to tell "Mrs. Vague "that if she wasn't willing/able to give any details, we couldn't help her.
Fortunately, "Fiona" was in the office at the time, so I passed the phone to her, and she arranged a time to meet with "Mrs. Vague" to get things coordinated.....it's since crossed my mind that this could've been a prank call, but "Fiona" just had the impression that "Mrs. Vague" didn't want to commit to anything/give out info until she knew for certain she'd want to rent space from us.
So this morning, I receive a phone call from "Mrs. Vague", asking for information about renting "the room" (in her words) from us. Which in itself wasn't sucky, except that she would NOT directly answer my questions or provide any details other than she was looking to rent space once a week, and it would be during the evening. And this got frustrating, because it's my job to obtain info from callers so I can pass it on to the appropriate people/committee(s).......let's just say I was tempted to tell "Mrs. Vague "that if she wasn't willing/able to give any details, we couldn't help her.
Fortunately, "Fiona" was in the office at the time, so I passed the phone to her, and she arranged a time to meet with "Mrs. Vague" to get things coordinated.....it's since crossed my mind that this could've been a prank call, but "Fiona" just had the impression that "Mrs. Vague" didn't want to commit to anything/give out info until she knew for certain she'd want to rent space from us.
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