Well, as you all know, Super Bowl Sunday has come and gone. And of course, people had to get all their snacks and BBQ for the big game. Add that to everyone getting their usual groceries, and the fact that *gasp, HORROR* there's a cold front coming in, the store got SLAMMED.
I've lived in Austin for a long time now, but I'm originally from West Chester, PA. I'm used to, and actually enjoy the cold and wind and rain. But if it gets ANYWHERE below 50 or GOD FORBID, 40 degrees, people in Austin act like they need to get supplies for the end of the earth.
Here are a couple of sucks from the two day slam of customers:
Day Before Superbowl
The Rib Guy
A man comes through my line, and he has a bunch of racks of ribs. Nothing unusual, right? Super Bowl, BBQ, par for the course. I ring one up, and he immediately stops me. "Hey! Those are ringing up for $4.39, they're supposed to be $1.00!"
I look at the ticket on the ribs, and sure enough...
"Sir, it says $1.00 per pound."
He argued for a bit about bait and switch (with a HUGE line behind him) and left with nothing, leaving us with non-existant time and people to put it all back.
The Champagne Dude
This was late at night. I was burning the midnight oil and a guy wearing a shirt that said 'Team Illusion' (a nightclub around here) brought up six champagne bottles. Like the good cashier girl I am, I ask for I.D.
He swears under his breath and goes, "I left it at the club." I shrug and say that I can't sell it to him without his I.D. (The guy looked my age, just to clarify, I'm 21.)
"Look, the club sent me out to buy more champagne, I'm expected back. I gotta be 21 to work at the club!"
He obviously won't hear it from me, so I call a manager over, and she tries (with little success) to reason with him. He storms out, comes back about twenty minutes later with another guy in a 'Team Illusion' shirt.
And the guy he comes back with has the same huge wad of cash in his hand the other guy had. Hmmmmmm.
I call manager over again, and she asks the guy for I.D. once more. He doesn't have it, and says his friend is going to buy it for him. Manager explains to them that she cannot do that.
And guess what? The guy he brought back didn't even have I.D. either! If you say you left your I.D. at the club, wouldn't you just bring back your own damn I.D. when you go back in the first place?! Not some guy who we can't sell to because we know it's you?
They left again, pissy and with nothing. They didn't come back.
I mean, seriously. If you work in a nightclub, you guys have to check I.D. too. Don't act all shocked when we do our job.
I left at midnight, and people were STILL bringing in full carts. Lord.
Superbowl Sunday
Here's where the store gets PACKED. Sunday is our busiest day of the week, plus the cold, plus the big game. I worked from 12-8:30, and I was stuck on an express lane with lines wrapped around the entire store. (And in the grand scheme of HEBs, our store is pretty tiny.)
We had all 13 registers open, because that's all we have. Managers had to check, little to no baggers because everyone had to be on checkstand, and of course, people had to bitch about it.
Screamy McBitchface
I had a lady come into my line with some balloons and a birthday cake. She had a small child and a woman in a wheelchair in tow. Immediately she starts bitching to me.
"You guys didn't have the balloons I ordered and my cake wasn't ready!"
"I'm sorry, ma'am. Would you like me to call a mana-"
"NO!"
She didn't want anything to rectify her problem, she apparently just wanted to scream. And she continued to do so even after her receipt was printed and her order was done. I call for a carryout, and that's where it gets nasty.
"Carryout to register 2."
"Carryout to register 2."
"CARRYOUT ON 2, PLEASE."
"CARRYOUT 2, COME ON I NEEDED YOU GUYS YESTERDAY"
And of course, nobody comes, she grabs all her shit and storms out shouting that she hates this fucking store and will never come again.
I would've felt bad for her if she wasn't such a bitch, but she destroyed any sort of sympathy I would've had for her.
The Confused Sunday Shopper
"But I don't understand why the store is so busy!"
I think I've said enough here.
Hell Hath No Fury Like a Woman Scorned
I'm ringing a woman through and she shakes her head at the mob scene of a store we have. "Good lord, look at all these people. Why didn't they come before the game?!"
"It is before the game, ma'am. It's only 2 o'clock, the game starts at 5 o'clock."
She stared at me for a long while before saying, "My husband said it started at one. He said he was running out of the house to go to a football party..."
She whips out her cell phone as I hand her the receipt. "Have a nice day." I say to her. She goes, "Oh, I will. I know exactly who he's seeing now. I'm calling my divorce lawyer."
....oh, dear.
Thankfully, that's all the stories I have for now.
I've lived in Austin for a long time now, but I'm originally from West Chester, PA. I'm used to, and actually enjoy the cold and wind and rain. But if it gets ANYWHERE below 50 or GOD FORBID, 40 degrees, people in Austin act like they need to get supplies for the end of the earth.
Here are a couple of sucks from the two day slam of customers:
Day Before Superbowl
The Rib Guy
A man comes through my line, and he has a bunch of racks of ribs. Nothing unusual, right? Super Bowl, BBQ, par for the course. I ring one up, and he immediately stops me. "Hey! Those are ringing up for $4.39, they're supposed to be $1.00!"
I look at the ticket on the ribs, and sure enough...
"Sir, it says $1.00 per pound."
He argued for a bit about bait and switch (with a HUGE line behind him) and left with nothing, leaving us with non-existant time and people to put it all back.
The Champagne Dude
This was late at night. I was burning the midnight oil and a guy wearing a shirt that said 'Team Illusion' (a nightclub around here) brought up six champagne bottles. Like the good cashier girl I am, I ask for I.D.
He swears under his breath and goes, "I left it at the club." I shrug and say that I can't sell it to him without his I.D. (The guy looked my age, just to clarify, I'm 21.)
"Look, the club sent me out to buy more champagne, I'm expected back. I gotta be 21 to work at the club!"
He obviously won't hear it from me, so I call a manager over, and she tries (with little success) to reason with him. He storms out, comes back about twenty minutes later with another guy in a 'Team Illusion' shirt.
And the guy he comes back with has the same huge wad of cash in his hand the other guy had. Hmmmmmm.
I call manager over again, and she asks the guy for I.D. once more. He doesn't have it, and says his friend is going to buy it for him. Manager explains to them that she cannot do that.
And guess what? The guy he brought back didn't even have I.D. either! If you say you left your I.D. at the club, wouldn't you just bring back your own damn I.D. when you go back in the first place?! Not some guy who we can't sell to because we know it's you?
They left again, pissy and with nothing. They didn't come back.
I mean, seriously. If you work in a nightclub, you guys have to check I.D. too. Don't act all shocked when we do our job.
I left at midnight, and people were STILL bringing in full carts. Lord.
Superbowl Sunday
Here's where the store gets PACKED. Sunday is our busiest day of the week, plus the cold, plus the big game. I worked from 12-8:30, and I was stuck on an express lane with lines wrapped around the entire store. (And in the grand scheme of HEBs, our store is pretty tiny.)
We had all 13 registers open, because that's all we have. Managers had to check, little to no baggers because everyone had to be on checkstand, and of course, people had to bitch about it.
Screamy McBitchface
I had a lady come into my line with some balloons and a birthday cake. She had a small child and a woman in a wheelchair in tow. Immediately she starts bitching to me.
"You guys didn't have the balloons I ordered and my cake wasn't ready!"
"I'm sorry, ma'am. Would you like me to call a mana-"
"NO!"
She didn't want anything to rectify her problem, she apparently just wanted to scream. And she continued to do so even after her receipt was printed and her order was done. I call for a carryout, and that's where it gets nasty.
"Carryout to register 2."
"Carryout to register 2."
"CARRYOUT ON 2, PLEASE."
"CARRYOUT 2, COME ON I NEEDED YOU GUYS YESTERDAY"
And of course, nobody comes, she grabs all her shit and storms out shouting that she hates this fucking store and will never come again.
I would've felt bad for her if she wasn't such a bitch, but she destroyed any sort of sympathy I would've had for her.
The Confused Sunday Shopper
"But I don't understand why the store is so busy!"
I think I've said enough here.
Hell Hath No Fury Like a Woman Scorned
I'm ringing a woman through and she shakes her head at the mob scene of a store we have. "Good lord, look at all these people. Why didn't they come before the game?!"
"It is before the game, ma'am. It's only 2 o'clock, the game starts at 5 o'clock."
She stared at me for a long while before saying, "My husband said it started at one. He said he was running out of the house to go to a football party..."
She whips out her cell phone as I hand her the receipt. "Have a nice day." I say to her. She goes, "Oh, I will. I know exactly who he's seeing now. I'm calling my divorce lawyer."
....oh, dear.
Thankfully, that's all the stories I have for now.
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