Visitor Parking is reserved for an event today sponsored by the President's office. "Nancy" from the Parking office called me on Tuesday to let me know that I cannot let anyone not here for the President's event park in the garage. Then this morning "Shelly", who works in the President's office & who reserved the parking spots, drove up to the booth window & told me that the garage needs to stay clear for the President's event. There is a breakfast & a luncheon. Plus it is cold & raining outside. This information is important.
sucky female: "Hi, is this Visitor Parking?"
me: "yes it is, but it is closed for an event. What is the name of the event you are here for today."
sucky female: "I am not here for an event. I just need to drop off my transcript to Admissions."
me: "Unfortunately since the garage is closed for an event, I am not allowed to raise the entrance gate."
sucky female: "The garage is closed for an event!!??"
me: "yes, the garage is closed for an event"
sucky female: "So where do I park at?"
*I tell her where to park at*
sucky female: "Is there another university official I can speak to who will let me park? It is cold and raining outside. I am not walking in the rain. I will only be here for 5 minutes."
me: "I am not allowed to overrule my boss. I am sorry."
sucky female: "Can I speak to your boss?"
I call the Parking office. "Nancy" answers. I tell her why I am calling. I hand the phone over to the sucky female.
sucky female: "Hello. I am a former student, & I am here to drop off my transcript. I am being told that I cannot park in the garage because there is an event. It is cold and it is sleeting outside. I am not walking in the bad weather. Why can I not park?"
*"Nancy" tells her why*
sucky female: *looks annoyed* "I will only be here for 5 minutes"
*"Nancy" tells her she has to find other parking*
sucky female: *looks pissed* "I have to find other parking? Where?"
*"Nancy" tells her where to park*
She finally leaves.
sucky female: "Hi, is this Visitor Parking?"
me: "yes it is, but it is closed for an event. What is the name of the event you are here for today."
sucky female: "I am not here for an event. I just need to drop off my transcript to Admissions."
me: "Unfortunately since the garage is closed for an event, I am not allowed to raise the entrance gate."
sucky female: "The garage is closed for an event!!??"
me: "yes, the garage is closed for an event"
sucky female: "So where do I park at?"
*I tell her where to park at*
sucky female: "Is there another university official I can speak to who will let me park? It is cold and raining outside. I am not walking in the rain. I will only be here for 5 minutes."
me: "I am not allowed to overrule my boss. I am sorry."
sucky female: "Can I speak to your boss?"
I call the Parking office. "Nancy" answers. I tell her why I am calling. I hand the phone over to the sucky female.
sucky female: "Hello. I am a former student, & I am here to drop off my transcript. I am being told that I cannot park in the garage because there is an event. It is cold and it is sleeting outside. I am not walking in the bad weather. Why can I not park?"
*"Nancy" tells her why*
sucky female: *looks annoyed* "I will only be here for 5 minutes"
*"Nancy" tells her she has to find other parking*
sucky female: *looks pissed* "I have to find other parking? Where?"
*"Nancy" tells her where to park*
She finally leaves.
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