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So, I was scheduled to be off today but got a call at 10:30 saying X from this threadhttp://www.customerssuck.com/board/s...ad.php?t=59594 was sick again and needed to go home. I needed the hours, so i said yes. The day went fine, until 30 minutes before i was done for the day.
At 4:00 a little old lady walks up and asks me to move the photos from her old phone to her new one. Now, i work in a discount retailer, we don't do any service or tech work. Secondly, she had a pair of AT+T phones. Were I live AT+T doesn't have any retail outlets, yet. She had gone to Verizon and suprise they wouldn't help her with a non-verizon phone.
I spent a good ten minutes trying to get her to understand that I'm not familar with her brand of phone. My company doesn't allow me to work on customers products, especially products that we don't carry. After Ten minutes of this , I caved. I know you are all disapointed in me for doing so. However, i wanted to go home on time.
So I sold her a media card, spent 20 minutes trying to figure out how the phone worked. got it transfered and still left work late.
It's so frustrating, people seem to think that i am a tech or help desk, especially the older ones. I don't have time to load your tracphone minutes on to your phone.My company will not change your watch batteries any more. and i especially don't have time to work on a product that we don't sell, or support.
At 4:00 a little old lady walks up and asks me to move the photos from her old phone to her new one. Now, i work in a discount retailer, we don't do any service or tech work. Secondly, she had a pair of AT+T phones. Were I live AT+T doesn't have any retail outlets, yet. She had gone to Verizon and suprise they wouldn't help her with a non-verizon phone.
I spent a good ten minutes trying to get her to understand that I'm not familar with her brand of phone. My company doesn't allow me to work on customers products, especially products that we don't carry. After Ten minutes of this , I caved. I know you are all disapointed in me for doing so. However, i wanted to go home on time.
So I sold her a media card, spent 20 minutes trying to figure out how the phone worked. got it transfered and still left work late.
It's so frustrating, people seem to think that i am a tech or help desk, especially the older ones. I don't have time to load your tracphone minutes on to your phone.My company will not change your watch batteries any more. and i especially don't have time to work on a product that we don't sell, or support.
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