Shortly after 9 or so, some woman came marching up to the service desk, a big wet splotch on the ass of her blue jeans. She told the woman back there "I slipped and fell in your parking lot."
Service desk lady asked her "Are you okay?"
Big mistake, because what followed next was about as epic a meltdown as I've ever seen a customer undergo. She just went Chris Crocker on the service desk lady. "NO I'M NOT OKAY! I SLIPPED AND FELL IN YOUR FUCKING PARKING LOT! GET OUT THERE AND SALT IT! IT'S A SNOWSTORM OUT THERE! GET OUT THERE AND SALT IT! I'M GOING TO SUE BECAUSE YOU DON'T TAKE CARE OF YOUR PARKING LOT AND YOU DON'T FUCKING CARE IF SOMEBODY FALLS AND GETS RUN OVER AND DIES THERE! GET OUT AND SALT IT!"
All this screamed at the top of her lungs, with a half-choked sob here and there and her gesticulating wildly with her arms. I'm surprised she didn't give herself an aneurysm on the spot. At first I was trying really hard not to
, but that soon gave way to
"Shit, they're going to send me outside to shovel again!"
Then she announced she wanted to fill out an accident report, because her arm hurt. Coincidentally, she had just been gesturing wildly with that same arm. She didn't seem to have any injuries, other than to her pride, when I saw her walk in.
Store manager and LP took care of the accident report and then went out to investigate. Turns out this lady will not have any kind of case against us, because:
The lot already had been plowed and salted (An inch or two of snow fell last night and this morning).
She was wearing tennis shoes with next to no tread on the soles, and
She didn't even fall in our part of the lot. She fell in the part of the lot that's the strip mall's responsibility. People really need to understand that just because we're the anchor of the mall doesn't mean we control the entire mall and parking lot.
So instead of going all BAAAAWWWWWWW on us for something that isn't our fault, why doesn't she just go cry about what a useless human being she evidently is?
Service desk lady asked her "Are you okay?"
Big mistake, because what followed next was about as epic a meltdown as I've ever seen a customer undergo. She just went Chris Crocker on the service desk lady. "NO I'M NOT OKAY! I SLIPPED AND FELL IN YOUR FUCKING PARKING LOT! GET OUT THERE AND SALT IT! IT'S A SNOWSTORM OUT THERE! GET OUT THERE AND SALT IT! I'M GOING TO SUE BECAUSE YOU DON'T TAKE CARE OF YOUR PARKING LOT AND YOU DON'T FUCKING CARE IF SOMEBODY FALLS AND GETS RUN OVER AND DIES THERE! GET OUT AND SALT IT!"
All this screamed at the top of her lungs, with a half-choked sob here and there and her gesticulating wildly with her arms. I'm surprised she didn't give herself an aneurysm on the spot. At first I was trying really hard not to


Then she announced she wanted to fill out an accident report, because her arm hurt. Coincidentally, she had just been gesturing wildly with that same arm. She didn't seem to have any injuries, other than to her pride, when I saw her walk in.
Store manager and LP took care of the accident report and then went out to investigate. Turns out this lady will not have any kind of case against us, because:
The lot already had been plowed and salted (An inch or two of snow fell last night and this morning).
She was wearing tennis shoes with next to no tread on the soles, and
She didn't even fall in our part of the lot. She fell in the part of the lot that's the strip mall's responsibility. People really need to understand that just because we're the anchor of the mall doesn't mean we control the entire mall and parking lot.
So instead of going all BAAAAWWWWWWW on us for something that isn't our fault, why doesn't she just go cry about what a useless human being she evidently is?
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