Not really an SC, but merely annoying. I hate it when customers trap you and proceed to talk your ear off for a half an hour saying what amounts to nothing. One customer talked my ear off about his health, saying that drinking prevents the flu. He cornered Ih and talked his ear off about how much he wants to work at Aid of Rite and how nice we are and on and on.
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Could've been worse.
Could've been a conspiracy theorist.
I get a couple of them at work. I've since developed my technique to simply continue on while they're rambling, give them the total, then once I've finished, call them out on their rambling.
Few examples to follow:
1) Plastic bag ban rambling. For the most part it's that the company I work for is TEH EVIL for not giving out biodegradable bags for free.
My response: "Well sir/ma'am, we actually don't provide them because we believe in encouraging customers to reuse their bags, as well as reducing the number of bags they actually need. A biodegradable bag cannot hold too much without actually breaking."
2) Pricing. Given the recent swing with specials and such, I've had a few grumble about false advertising.
My response: "you're welcome to take it to the ACCC sir, since it's company-wide, not store-wide." (I never do hear back from them)
3) We're forcing people to buy store-brand products.
My response: No, that's usually ALDI. (which we don't have in this state YET)The best professors are mad scientists! -Zoom
Now queen of USSR-Land...
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Yeah, gotta love the whinging about the compostable bags. I remember one time a woman was actually accusing me personally of trying to rip her off by FORCEING her to buy one. Hmm... Her ranting went on at length until she actually asked to talk to my supervisor and then accused HER, personally.
I realise that we're the people who customers actually see since we're on the frontlines, but can they really be that dense that they think we dictate corporate policy? What am I talking about, of course they're that dense...
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Quoth ralerin View PostNot really an SC, but merely annoying. I hate it when customers trap you and proceed to talk your ear off for a half an hour saying what amounts to nothing. One customer talked my ear off about his health, saying that drinking prevents the flu. He cornered Ih and talked his ear off about how much he wants to work at Aid of Rite and how nice we are and on and on."Wouldn't that be unethical?"
"That's only an issue for those who aren't already in Hell."
--Dilbert
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Quoth freaktard View PostHad a guy once who noticed that we carried products that were made in Japan, which set him off on a nearly hour long rant about how evil the Japanese people were. I think he was a Navy veteran who fought in the Pacific theater in WWII and couldn't let it go.Labor boards have info on local laws for free
HR believes the first person in the door
Learn how to go over whackamole bosses' heads safely
Document everything
CS proves Dunning-Kruger effect
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I once had a guy who came in and wanted to talk my head off. He was talking about how the government watches everything we do. We got to about there (which took 5 minutes of my time when I could have been CLOSING). I then smiled and asked him if he would like to see the security cameras that we had installed. He left.
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Quoth wagegoth View PostMy mother-in-law is Jewish and won't buy anything made in Germany. I pointed out one time that her car, a Lincoln, probably had a large number of parts from Europe in it. She ignored me.
That said, there are still plenty of Jews who won't buy any Ford product, period. Henry Ford was not, to say the least, kindly disposed toward Jews (he later claimed that many of the rantings printed under his by-line were written by others without his knowledge, but this was refuted in court), and we saw no reason to support him financially when there were plenty of alternatives. (My brother's Crown Vic was bought used, being a retired cop car, so the Ford company didn't get any further profit out of it.)
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Quoth ralerin View PostNot really an SC, but merely annoying. I hate it when customers trap you and proceed to talk your ear off for a half an hour saying what amounts to nothing. One customer talked my ear off about his health, saying that drinking prevents the flu. He cornered Ih and talked his ear off about how much he wants to work at Aid of Rite and how nice we are and on and on.
They remember my name but I can't remember theirs, which makes me feel awkward when they come in all "Hey Lindsey!" and I'm all "Hey... you!".
And the man called the store and requested to speak to me one night maybe a month ago to ask me a question about his cichlids breeding. It turned into a neverending spiel about how his aunt had a heart attack and how the holidays were so hard and then back to the cichlids again.. literally a half an hour before I could finally get away to help another customer. I was sorry about his aunt, but come on, a half hour? I'm at work, I'm supposed to be working!
Perhaps worst of all, each time they're in, they show me videos and pictures on his cell phone of all their pets and fish. Last time one of these pictures was of their cat hanging out with the guy with no pants. I didn't need to see this. The cat, sure, I can deal with that. But I don't need to see your underwear!
"When your deepest thoughts are broken, keep on dreaming, boy; when you stop dreaming it's time to die" -- Blind Melon
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Gah! The worst of this terrible breed are the ones who repeat themselves constantly as well, so that you're not so much having a conversation, as a very boring lecture.
No, the worst ones are the ones who do that while standing 2 INCHES FROM YOUR FACE.
NO, wait! The worst ones are the ones who repeat themselves umpteen billion times, standing two feet from your face, and SMELL.ONI HEUIR NI FEDIR
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Quoth fish3k1 View PostNO, wait! The worst ones are the ones who repeat themselves umpteen billion times, standing two feet from your face, and SMELL.
Last guy tried that with me, I told him "You prod me with that finger one more time, you're gonna lose it."
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Quoth Shalom View Post(My brother's Crown Vic was bought used, being a retired cop car, so the Ford company didn't get any further profit out of it.)
^-.-^Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden
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Quoth Shalom View PostMore likely Mexico; Ford does, or did, the maquilladora thing to get around Corporate Average Fuel Economy stats on the bigger cars. My brother had a Crown Vic that had just over 55% Mexican content so it would qualify as an import and thereby come under different rules.Labor boards have info on local laws for free
HR believes the first person in the door
Learn how to go over whackamole bosses' heads safely
Document everything
CS proves Dunning-Kruger effect
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Had a guy do that to me today. I was on self-check and the machine wasn't accepting his $20 bill, so I had to run it manually, which turned into me getting trapped into a discussion about the bike chain he was buying, how he'd bought a Schwinn bike at a police auction for $5 but if it was in mint condition it'd be worth $1200 now, but he didn't care about the money, he was happy to get such a good quality bike so cheap, but he didn't want it to get stolen and that was why he was buying a bike chain because he guessed this one was the best we had and oh, he had $11 left, did that sound like enough to buy a good padlock or should he go look at Kmart across the street instead...
The whole time, I'm just thinking, "this man is missing his two bottom front". Heavy life-long smoker, I'd have to assume. It was gross!It's little things that make the difference between 'enjoyable', 'tolerable', and 'gimme a spoon, I'm digging an escape tunnel'.
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