These all hit one after the other, boom boom boom. On top of that, apparently everyone decided today was the day to shop at Aid of Rite so we were slammed ALL DAY, lines from the front to the back non bloody stop.
Crazy Lady
I'm waiting for L to pull her register when Crazy Lady with a load of stuff to buy and returns to do comes up and is being a pain in the ass to L, wondering why we need her license to do her returns without a receipt. Aid of Rite put in a new return system a couple months ago where we check licenses in order to do returns and Crazy Lady was upset because *gasp* we need her license and it's near the apocalypse when we harass old women like this! Finally she pays and leaves, L logs off and I log in.
The Wrong Coffeemaker
While I'm waiting for Crazy Lady to finish up, I answer the phone and immediately the person on the line asks for manager J. I tell her he's not in. She immediately starts in sounding disappointed/condescending and starts a LONG story about how she asked J to set aside a coffeemaker for her mother to pick up but J set aside the more expensive coffeemaker by mistake and she asks how did that happen? Um...human error? I tell her as much and she starts into another long dialogue, to which I finally transfer her to SM to finish it up because I had to log in.
Crazy Lady Part 2!
When I'm logged in, the phone rings, I pick it up.
"I wanna manager! The blonde girl!"
"I'm sorry, both of our managers are blonde. Which one did you mean?"
"The blonde one!"
"The one with straight hair or the curly hair?"
"The one with pulled back hair!"
I transfer her to SM. A minute later when I go into the office to get some change from SM, she says that Crazy Lady called back to bitch her out about the return policy and that she wanted to return her slippers for the FULL price instead of the lowest sale price even though she didn't have a receipt. SM said no because that was policy and Crazy Lady said SM should've told her about the policy. Sm said, "Did you read the policy?"
"No, but it shouldn't matter! You need to tell me!"
"It's not up to me to explain to you what you should be able to read."
Crazy Lady also said the bottle of clearance hair thickener she just bought had a hole in it so she'll bring it back in, so SM told me to set another aside. Unluckily for Crazy Lady, someone bought the last bottle, so I set aside the closest substitute-volumizing hairspray (she bought both). If Crazy Lady throws another bitch fit, hey, another story for the boards.
Sneak Out
Pharmacy customer had a bottle of beer tucked under her arm and prescriptions in her hand. T had followed her out and was watching while customer tried to bypass the front registers.
"Ma'am! You need to pay for that at the pharmacy!" she called.
Cue catbutt face and customer skulking back to the pharmacy to pay, where the lines were shorter.
No Means No
I am happy I didn't get this customer, A did, but she had literally no clue, or didn't want to get a clue. Greendot prepaid cards work like this: customer buys card, activates card online to get new, flashy, personalized card. In the meantime, temporary card that's in the package CANNOT BE RECHARGED until flashy card has arrived. Customer chucks temporary card and can reload flashy card. This woman could NOT get it through her head that the temporary card is temporary and can't be refilled, nor could we refund it (too much bitching from SM about the cards not being able to be reactivated so we stopped refunding cards unless there is an error on our part, such as registers going down). So she was out the $300. She back in twice to bitch about it.
Fucking Daughter
This happened last night. S gave a penny out of her pocket to cheer up a little girl at her register who was crying because she wanted something. Little girl was happy, father was not. Gets 2 inches from S's face and yells.
"YOU DON'T GIVE MY FUCKING DAUGHTER FUCKING TREATS YOU ARE SO FUCKING STUPID YOU FUCKING FUCKER I AM HER DAD YOU DO NOT DO THAT TO MY FUCKING DAUGHTER YOU BITCH."
Father of the year leaves with daughter and sends wife in to bitch at S, calling her a "fucking whore pervert pedophile" and other niceties.
S, of course, runs off crying to the bathroom.
Tonight, when parents of the year came in, S hid in the breakroom with us until they left.
Crazy Lady
I'm waiting for L to pull her register when Crazy Lady with a load of stuff to buy and returns to do comes up and is being a pain in the ass to L, wondering why we need her license to do her returns without a receipt. Aid of Rite put in a new return system a couple months ago where we check licenses in order to do returns and Crazy Lady was upset because *gasp* we need her license and it's near the apocalypse when we harass old women like this! Finally she pays and leaves, L logs off and I log in.
The Wrong Coffeemaker
While I'm waiting for Crazy Lady to finish up, I answer the phone and immediately the person on the line asks for manager J. I tell her he's not in. She immediately starts in sounding disappointed/condescending and starts a LONG story about how she asked J to set aside a coffeemaker for her mother to pick up but J set aside the more expensive coffeemaker by mistake and she asks how did that happen? Um...human error? I tell her as much and she starts into another long dialogue, to which I finally transfer her to SM to finish it up because I had to log in.
Crazy Lady Part 2!
When I'm logged in, the phone rings, I pick it up.
"I wanna manager! The blonde girl!"
"I'm sorry, both of our managers are blonde. Which one did you mean?"
"The blonde one!"
"The one with straight hair or the curly hair?"
"The one with pulled back hair!"
I transfer her to SM. A minute later when I go into the office to get some change from SM, she says that Crazy Lady called back to bitch her out about the return policy and that she wanted to return her slippers for the FULL price instead of the lowest sale price even though she didn't have a receipt. SM said no because that was policy and Crazy Lady said SM should've told her about the policy. Sm said, "Did you read the policy?"
"No, but it shouldn't matter! You need to tell me!"
"It's not up to me to explain to you what you should be able to read."
Crazy Lady also said the bottle of clearance hair thickener she just bought had a hole in it so she'll bring it back in, so SM told me to set another aside. Unluckily for Crazy Lady, someone bought the last bottle, so I set aside the closest substitute-volumizing hairspray (she bought both). If Crazy Lady throws another bitch fit, hey, another story for the boards.

Sneak Out
Pharmacy customer had a bottle of beer tucked under her arm and prescriptions in her hand. T had followed her out and was watching while customer tried to bypass the front registers.
"Ma'am! You need to pay for that at the pharmacy!" she called.
Cue catbutt face and customer skulking back to the pharmacy to pay, where the lines were shorter.
No Means No
I am happy I didn't get this customer, A did, but she had literally no clue, or didn't want to get a clue. Greendot prepaid cards work like this: customer buys card, activates card online to get new, flashy, personalized card. In the meantime, temporary card that's in the package CANNOT BE RECHARGED until flashy card has arrived. Customer chucks temporary card and can reload flashy card. This woman could NOT get it through her head that the temporary card is temporary and can't be refilled, nor could we refund it (too much bitching from SM about the cards not being able to be reactivated so we stopped refunding cards unless there is an error on our part, such as registers going down). So she was out the $300. She back in twice to bitch about it.
Fucking Daughter
This happened last night. S gave a penny out of her pocket to cheer up a little girl at her register who was crying because she wanted something. Little girl was happy, father was not. Gets 2 inches from S's face and yells.
"YOU DON'T GIVE MY FUCKING DAUGHTER FUCKING TREATS YOU ARE SO FUCKING STUPID YOU FUCKING FUCKER I AM HER DAD YOU DO NOT DO THAT TO MY FUCKING DAUGHTER YOU BITCH."
Father of the year leaves with daughter and sends wife in to bitch at S, calling her a "fucking whore pervert pedophile" and other niceties.
S, of course, runs off crying to the bathroom.
Tonight, when parents of the year came in, S hid in the breakroom with us until they left.
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