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YOU'RE PURPOSELY HIDING YOUR GOODS!!! (longish! EDIT: no, definitely LONG.)

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  • YOU'RE PURPOSELY HIDING YOUR GOODS!!! (longish! EDIT: no, definitely LONG.)

    This happened to me the Christmas before last when I was employed at Hell-Mart. Reading a lot of threads with "Crazy Ladies" made me remember one in particular that made me want to pull my hair out and baffled me to no end.

    I was sales associate. Sporting Goods was my official title, but I also covered Hardware, Seasonal, Pets, Toys and Stationary... usually simultaneously, but I digress. Boxing Day sales were upon us, so of course all seasonal product was 50% off. Unfortunately, this did not mean just anything and everything that was Christmassy, this meant items that were scanned as "Department 18, Seasonal." Some random Christmas items, such as cookie cutters, tablecloths, etc., were department 14 - Housewares. Therefore, these items were not considered Seasonal, and the discount did not apply.

    You can imagine the kind of scrapes this caused with people trying (desperately) to save a buck or two on frivolous holiday novelty items.

    Being so freakin' busy, my register, normally reserved for purchases of ammunition, paintball guns and expensive binoculars, was going full-tilt all day. I was not a cashier, though I was trained on cash, and therefore was slower scanning and bagging, ringing things in, using gift cards, what have you. So the day seemed to not be passing at all, as my line stretched fifty feet down to the toy department, where it ran directly in to the line-up for the Electronics registers. By lunchtime I'm worn out and as cranky as the Boxing Day shoppers.

    This was when CRAZY LADY decided to appear. I start ringing her in, making small talk, commenting on how pretty the ornaments she was buying were, noting that she was staring a hole through the screen that shows the price they're scanning.

    That's when it happens. Gift-wrap Organizer, $16 (which I agree is ridiculous for such a pointless product, but again, I digress).

    M: Me, your poor, worn out employee.
    CL: Well, you know.

    CL: WAIT! That's scanning wrong! The price on the TAG is $16, that should be coming up for 8!
    M: One second, some of the discounted items aren't scanning properly, I may be able to override it, I just need to see if it is indeed a Seasonal item.
    CL: IT'S A F***ING GIFT WRAP ORGANIZER! OF COURSE IT'S SEASONAL!
    M: *explains, politely, about the department 18 nonsense*
    CL: That's f***ing ridiculous! Of course it is!
    M: Well, where did you pick this up, ma'am?
    CL: RIGHT THERE! *points to Housewares, directly across from my department*
    M: *realizing this wasn't going to be pretty* Um.. that's Housewares. But I will double-check to be certain.

    I examine the packaging, and sure enough, there's a sticker right on the back that says, Department 14. I show this to the customer.

    CL: &^%^&%&%&$%*&*##$@@ MANAGER!
    M: *deep, deep sigh* Manager on Duty, phone 109, please.
    MANAGER: It's marked for what it is, you're not allowed to change it.
    M: *thanks a f*cking lot, you wanna tell her that?* Okay... I'll let her know. *to customer* Yeah, I'm sorry but there's nothing they can do about it.
    CL: GET THAT **** MANAGER HERE AND I'LL GIVE THEM A PIECE OF MY MIND!
    M: Manager on Duty, phone 109, please.
    MANAGER: There's no way. Have you seen the people here? More important things to attend to. (*this is certainly true, but still, help me out!? alas.*)
    M: I'm sorry, they are tied up with other things now. Would you like the organizer or shall I put it back?
    CL: YOU'RE NOT PUTTING IT BACK, I'LL TAKE IT UP TO CUSTOMER SERVICE!
    M: Feel free, ma'am, but I assure you they'll tell you the same thing.
    CL: FINE!

    I bag her stuff, she wanders off, whatever.

    The lines finally die down, and a coworker starts his shift (thank you, tiny Jesus!). I laughingly tell him about the crazy lady. The Gift Wrap Organizer has long since been put away, probably brought up to customer service and put in Houseware's recovery basket, to be picked up and put back wherever it belonged when someone got a moment. Meanwhile, my coworker finds a Santa suit, beat up, ripped, etc., and knows it has to be wrote off as damaged, but didn't have the time to bring it out back. He left it behind my counter. This is important.

    I am standing behind my counter, writing off some damaged product, when who should reappear but the crazy lady.

    CL: I was just over Housewares and I couldn't find that Organizer!!! I was going to take it to customer service and complain. Where did you put it?
    M: Sorry ma'am, it's a bit hectic in here today (f'in obviously!!!!!!!!!), things are getting moved around and out of place a lot quicker than we can fix them. I'm not sure where it would've ended up, someone probably purchased it.
    CL: ARE YOU F***ING KIDDING ME!? ALL RIGHT YOU LITTLE ****, WHERE DID YOU PUT IT?
    M: Yeah, pretty sure I didn't deserve that, and I promise you I didn't do anything with it.
    CL: WELL WHAT THE HELL IS THAT? *points at the Santa suit, the box is in disarray so you can't tell what it is, just that it's Christmassy*
    M: THAT would be a Santa Claus costume.
    CL: FINE! *huffs off*

    About two minutes later I get away from my counter for the first time all day. On my way back, THE CRAZY LADY IS BEHIND THE COUNTER RIPPING THE SANTA CLAUS SUIT BOX APART.

    I caught her and made a quick manager page, but she escaped before they even called me back. Like, she was CONVINCED we were hiding that gift wrap organizer on her. Like it was some big conspiracy. Like I had nothing better to do with my time. ARE YOU KIDDING ME!?

    Sorry this was so long!
    "All god does is watch us and kill us when we get boring. We must never, ever be boring." - Invisible Monsters

    "The only thing stronger than fear is hope." - Suzanne Collins

  • #2
    I have to disagree with the customer. Gift wrap organizers are good for all seasons of gift wrap - Chrismas, Easter, Birthday, Wedding etc. Sorry she was such a biotch to you.

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    • #3
      What is it? I have never heard of such a thing?
      Customer "why did you answer the phone if you can't help me?"

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      • #4
        What the hell is a gift wrap organizer anyway? and why would anyone need one? I mean are people that anal that they don't rolls of gift wrap all over the place? Or for that matter do they have so much gift wrap all over the place that it's a problem in the first place?

        To me it sounds like a problem looking for a solution.

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        • #5
          It kind of resembled... a long box? Kinda? You could store the wrapping paper as well as tape and scissors in it. My mom had one - she called it a PLASTIC BAG FULL OF WRAPPING SUPPLIES. And it cost zero dollars : )
          "All god does is watch us and kill us when we get boring. We must never, ever be boring." - Invisible Monsters

          "The only thing stronger than fear is hope." - Suzanne Collins

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          • #6
            Quoth vstorevigilante View Post
            My mom had one - she called it a PLASTIC BAG FULL OF WRAPPING SUPPLIES. And it cost zero dollars : )
            I have one...it's called my closet. What few rolls of wrapping paper are simply leaned up in the corner...and left there until Christmas. Cost? $0.00
            Aerodynamics are for people who can't build engines. --Enzo Ferrari

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            • #7
              MANAGER: There's no way. Have you seen the people here? More important things to attend to. (*this is certainly true, but still, help me out!? alas.*)
              Got a comment very similar to this while I was working Electronics. I needed to call the front end because I was having trouble with someone's credit card and I couldn't call the service number from my area. (Hey, I might have spoken to one of you that day)

              I wound up having a nice long talk with the store manager when the front end manager ran her mouth.

              Comment


              • #8
                Quoth vstorevigilante View Post
                It kind of resembled... a long box? Kinda? You could store the wrapping paper as well as tape and scissors in it. My mom had one - she called it a PLASTIC BAG FULL OF WRAPPING SUPPLIES. And it cost zero dollars : )
                Ok, I'm gonna go out on a limb here and defend those of us who do buy these organizers (though I do admit, I bought mine at a garage sale, not at the huge price in the store).

                Basically two types of gift wrap organizers - those that lay flat on the ground and slide nicely under a bed, and those that sit upright and tuck into the back of a closet. They do have advantages, especially for those of us with a trace of OCD in our genetic makeup who get warm fuzzies from having nice and tidy over tatty and chaotic

                Advantages over bags, etc. are that they can easily fit in fairly unused spaces, don't flop over and fall, keep things dust free, and usually provide nice little spaces for scissors, ribbons, etc. The advantage of actually having enough wrap to need one include buying odd rolls when on sale cheaply, as opposed to buying full price wrap when you need a gift.

                So, while it is perfectly fine to stuff all your gift wrapping supplies into an old plastic bag, please don't knock those of us who enjoy having a pretty little organizer to tuck them all into

                Madness takes it's toll....
                Please have exact change ready.

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                • #9
                  Wonder if she's related to the Horn Guy? Either way, she needs to switch to decaf too!
                  - They say nothing good happens at 2AM, they're right, I happen at 2AM.

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                  • #10
                    Quoth mikoyan29 View Post
                    What the hell is a gift wrap organizer anyway?
                    Big, tall, boxes with lids you use to store rolls of wrapping paper.

                    At the swamp, we get approximately 1,547,309,282,619,773,420,814,666,318,039,586,002, 962,176,265,484,900,275,338,350,726 of those damn things every year as Christmas is winding down, and we spend way too much time unpacking them and moving them from place to place on the whims of management.

                    And yet they all either sell or get broken. That tells me that people generally have enough wrapping paper to last them until approximately the end of time and the wrapping paper industry can just go out of business.

                    We also get about an equal amount of wreath boxes, ornament boxes, and smallish boxes for bows and tape and stuff.
                    Knowledge is power. Power corrupts. Study hard. Be evil.

                    "I never said I wasn't a horrible person."--Me, almost daily

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                    • #11
                      I got one of those fancy gift-wrap organizer things : a ridiculously large gift bag. Hangs in the closet, has all the rolls of wrap. Stays out of the way. Very handy.

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                      • #12
                        I have one of the sturdy, coffin types for all the Christmas wrapping paper we buy on post-Christmas sales. It stays in the attic until needed, then is put in a corner of the dining room for use whenever anyone needs to wrap presents.

                        My wife has two others in her craft closet that are full of special occasion wrap because we always end up buying a new roll rather than using what we have.
                        "Ignorance is no excuse for a law."
                        .................................................. ..................- Alfred E. Newman

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                        • #13
                          Our dilemma always involved storage totes. Around Halloween they were orange and at Christmas they were red and green. Thing is, we sold them year round except they were generally plain and boring-looking. Therefore, NO DISCOUNT regardless of the pretty, after-Christmas colors. No, you will not get that OMG awesome tote for two bucks when the SALE price is for four. Regular price is six, do you see a theme? Oh right, the theme is after-Christmas hell.
                          A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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                          • #14
                            We have two of the gift wrap organizers. The tall one has a couple of rolls in it, but it is too short to hold the long rolls, which are wrapped in plastic bags. The under-the-bed one has two insert trays for holding bows, ribbons etc. It is presently being used to hold part of my Lego collection. The inserts make good sorting trays.
                            "I don't have to be petty. The Universe does that for me."

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